Our Experience with Storm Smart We recently had hurricane screens installed by Storm Smart, and the experience was seamless from start to finish. The team was incredibly thorough during the setup process, ensuring everything was fitted perfectly. We were pleasantly surprised by the look. The screens are beautiful from both the interior and exterior, blending in much better than traditional shutters. The mechanical aspects work flawlessly; they are easy to operate and feel very high-quality. We had outstanding communication from our salesman, Austin Klein, was a standout. He stayed in constant contact throughout the entire process and followed up personally at the end to ensure we were completely satisfied. If you're looking for protection that doesn't sacrifice your home's appearance, I highly recommend Storm Smart. read more

Storm Smart - Hurricane screen - Shutters Near Me

This company have repair technicians that are scam artists. They came took 1 and half hours to access, charged my daughter and then sent her another bill for the time they spent in their truck eating lunch stating that counted as her assessment time. Then they kept trying to charge her for an invoice that was already paid and they cashed the check. read more

Storm Smart has provided prompt, courteous and professional responses to our hurricane protection needs and subsequent service requests and we would happily recommend them for installing an alternative to shutters or impact windows. We had approx 25 feet of retractable screen and a large slider covered with an accordion device. From initial contact through installation and a couple of service visits the team has been fantastic. We get the benefit of the protection from high energy impact events, along with the privacy from the screen material. The units were less expensive than the competitor by thousands. All completed with permitting and engineering aspects included. read more

Storm Smart at Fort Myers Florida are extremely professional. I had an installer Tyler who was very experienced and knowledgeable. Since I'm short he helped me figure out a way that I can close the high accordion shutters easily. Also Paloma in billing was efficient and quick to answer all my questions. There price was very compatible to the market and valuable to my peace of mind. I wish all companies were run like storm smart. I highly recommend Storm Smart. read more

We purchased our Storm Shades from StormSmart in November of 2023 and they were installed in February of 2024 and we LOVE them. We looked at a lot of different products before deciding on the StormSmart Shades. We had questions we got answers we had an issue we got resolution. We live on the Inlet in PBS and love the features of the Storm Shades when close them it's not like the traditional hurricane shutters where the patio becomes a tomb we can see an outline of the outside we still have airflow, we can position 1/4 close or 1/2 close what ever works for us. Also because of the automation if rain is moving in and we are out I can close them from my phone or if we are home they interact with our voice operated assistant and A closes them or opens them. No regrets they are so nice my neighbor also placed an order. read more

Storm Smart - Down - Shutters Near Me

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I have been calling for two weeks trying to get a service appointment. Every call they tell me someone will get back to me within 48 hours to schedule an appointment. We have not heard back from them. We spent $18,450 for three screens on our Lanai. Two of the Screens will not go all the way down. This has been an ongoing issue. Save your money and frustration and go with someone else. I would give Zero Stars if I could. read more

We had Storm Smart install electric shades and shutters for our entire home. The process was somewhat frustrating in that it took substantially longer to complete than what was anticipated. While there were many adjustments that had to be made Storm Smart always responded immediately and eventually delivered the finished product which we are quite pleased with. Fortunately we have not had any occasion to activate the system but are confident that it will all work as promised. The Company stands by its contract which for me is the number one consideration when choosing an installer This is why I would have no hesitation in recommending them. read more

By the way the electrical problem you guys left me with were solved by another electrican that I hired to resolve the problem your guy couldn't after 2 return trips. Your electrican failed to go to all the outlet boxes to see if the outlet had to be reset. I'm not an ectrician and what I know about that stuff you could put on the head of a pin, It cost me $140 to find that out, when your guy should have known that. read more

Storm Smart is the best! I am so glad that they were recommended to me. Several owners in my condominium community had storm protection installed by Storm Smart. I recently had aluminum storm protection installed. They look lovely, and are so easy to operate. As to Storm Smart staff, everyone was wonderful and so helpful. I had many questions and the staff each took the time to give me answers, assistance, etc. All were professional, friendly, efficient, and knowledgeable. Thank you to Amber, Steven, Roy, Reggie, Juan, Jessica, Cinthia, Gardner, Sammy, Brittany and Larry. I hope that I have not left anyone out. If I did, apologies. I would definitely recommend Storm Smart to anyone looking for hurricane protection. Taking into consideration the product and the service, I feel I got good value for my money. Thank you. read more

Storm Smart did an excellent job for us, from the sales rep to the installers, and the inspection. I highly recommend them for your storm and hurricane needs. read more

Installation appointments were eradicate quality of product good installation workmanship poor fit and finish not of high quality Product of high quality Expensive but worth the money Sincerely Greg Griffoul read more

Storm Smart does not complete projects within the promised timeline. When I call to follow up they give me the run-around and they don't usually return phone calls. I signed a contract with them for high impact windows on 3/2/23. After several phone calls and text messages they started the installation on 7/13/23. I am still waiting for them to complete the job. Six weeks later and there are still parts lying on my dining table and in other parts of the house (see pictures below). I am so frustrated with them!! I am also waiting on repairs to the Storm Screens they installed a few years ago. They have been out several times to fix the problem but to no avail. The screen will not roll down completely - stuck part way down. They are quick to write the contract but super slow to deliver. Save yourself the aggravation and take your business somewhere else. read more

Storm Smart provided us with outstanding service. Their communication was great and tecnicians and subcontractors were efficient and knowledgeable. read more

Our nightmare with this company began in June 2024 when we paid a deposit. After almost three weeks of waiting for someone to follow up with the next step, then reaching out to our salesman Matt who offered no help, we cancelled our order and had to keep on them to get a refund. To our surprise they charged us $470 for "administrative fees" above the $114 we agree we owed for the permit they had already paid for. Of course Matt has ghosted our attempt to have the rest of our deposit refunded. Terrible business practices. Better to seek out one of their local competitors as we now have. read more

I wish this review is about the craftsmanship of the shutters that I'd like to order but I called and have been on hold for more than 9 minutes and still on hold!! A lady answered the call and asked if I'm able to hold ... well had I known it would be this long, I would've said no LOL. For management purpose, I called on 10/9/19 at 4:01 pm. Oh yeah, I'm still on hold ... she didn't even come back to the line to apologize for the wait before putting me on hold further. Terrible customer service!!! Update: Just want to add that shortly after posting this review, I received a phone call from the President of the company Ken. He was kind and apologized on behalf of his customer service person. I will add a star for this effort. read more

Worst customer service imaginable! one star for actually having a telephone that rings unfortunately it took four phone calls until the manager actually sent someone out to see why the keys they provided did not close some of the shuttersThey never followed up to actually replace the faulty keys so basically those few shutters are useless. In addition the previous year, I noticed that one of the shutters had 3 feet of panels missing, can not possibly imagine how an installer could leave knowing that the shutters are 3 feet short. read more

Local business storm smart not there for local resident. Shame on them. Called this company which is approx approx 5 miles away to set an appointment For a impact fabric for my front door. IF you measure yourself and are willing to do your own installation than they will sell you. They will not come to a resident in their own city for less than 3000.00!! Shame on them!! Greedy as Greedy can be!! read more

We love the roll down shutter from Storm Smart. They came and measured, took the order, and did everything in a professional, timely manner. I took away one star because it is not cheap. But, it is the best solution for our patio hurricane protection. read more

I have been waiting to have my rolldown solar screen installed. I ordered it on October 29, 2020...today is March 9, 2021...and I can't even get anyone to call me back. This is very frustrating. I cannot recommend Storm Smart of SE Florida. read more

I need an electric storm shutter repaired. A tech came out, after 2 cancellations, and looked at it. I got an estimate of $856. to replace the motor...it was a fair price. The same tech returns did a very good job and then I got a bill that was $1350. I call that a bait and switch! I have protested to no avail and finally have paid up. I would never use them again. read more

Great people to do business with. Everything went smooth and seamless. The Installation crew was knowledgeable and respectful and cleaned up after themselves. They also have top of the line products to choose from. read more

Storm Smart was a wonderful company to deal with to repair my hurricane shutters. Terry Coleman came out to give me an estimate and returned today to do the work. He is very professional, honest and lives up to everything he says. I would personally recommend this company for repairs or new shutters 100%. Their office staff is very accommodating as well. Elaine read more

Love the new roll down screens! The product is of great quality. They were easy to deal with, and communicated with us every step of the process. Very nice people! I would and have recommended them to a number of friends and family members. Oh and my home is protected from any hurricane. Thank you StormSmart!! read more

Very happy with our new shutters. No more hours of storm preparation for this family! Easy, friendly, punctual, clean, and professional. Best investment we've made in our home. I feel safer with hurricane season upon us. Thank you Stormsmart! read more