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    Xfinity Store by Comcast

    2.2 (126 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Xfinity Store by Comcast

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    2 months ago

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    7 months ago

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    3 months ago

    Xfinity changed my phone number, without telling me, and without giving me the new number. They will not help me.

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    4 months ago

    I had comcast for almost 50 years and now have to fight their charges after I switched. ridiculously inept

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    7 months ago

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    8 months ago

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    6 months ago

    Phone system refuses to connect you to a person. Bait and switch promotions that come w extra costs. Don't keep their promises.

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    6 months ago

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    1 year ago

    Impossible to reach customer service. Takes like an hour. Totally ridiculous. Awful. This needs to be fixed.

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    Page 1 of 4

    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    The two different associates who helped me were kind and polite.

    Mentioned in 2 reviews

    Read more highlights

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    T-Mobile

    T-Mobile

    (2 reviews)

    I had a great experience buying a new phone yesterday with Adam. Low pressure and I never felt like…read moresomeone was trying to take advantage of me. His coworker Alex helped when required, but the bottom line is they were both fun guys that were great to deal with. I highly recommend this location.

    You are a terrible company and you lie to your customers . After hours on the phone with…read moresupport, You are sending me a Wi-Fi cellspot router. This is super! I could be dead by now! I don't have Wi-Fi!!!! ??? What is this going to do for me, it has no value! I told you I didn't have Wi-Fi the last time I called support. But no, there is no language Gap and everyone at any location under support team has the ability to support me the same . And they don't have the ability to transfer me to someone in America . I would be ashamed if I was you ! I had another seizure and I I'm lucky that I was able to call 911 on my other phone because I couldn't do it with yours. It is ridiculous that you won't let me out of this contract. I'm going to make as much noise about this online as I possibly can because at this point it's just disturbing. There's something wrong with you, that you could treat me like this after so much time could I have been a loyal customer. I have spent probably 16 hours on the phone with support in less than a year, and I have gotten absolutely no where. This makes me sick and disgusted. I have told you multiple times that I am newly disabled and don't have enough money to pay for your service and cell phone as well as an additional phone and service that actually has signal . You obviously don't listen or care. I didn't know you were that money hungry of a company. If I would have known you were like this I would have never since your service from the beginning.

    Cbeyond

    Cbeyond

    (12 reviews)

    Our company seems to experience a new problem every week or two. We have been with cbeyond for 2…read moreyears. There customer service is awful. The amount of time we waste each week calling in to report problems and being on hold is incredible. We have experienced problems with email, phones, charges for international calls we did not place, our emails being blacklisted. We have to contact customer service to place international calls, which involves being on hold for 45+minutes. Cbeyond makes to agree to pay any calls that are placed illegally when we remove the lock to place an international call. Just ridiculously awful. It seems like we experience a new problem every two weeks.

    Eric Fox has been with Cbeyond for over 2 years, and I would certainly recommend him to any one of…read moremy friends and family, as well as current/former employers. You can email him at eric.fox@cbeyond.net or give him a call at 630-468-1248 He has a great eye for detail and he'll gladly sit down with you and go over your current telecommunications setup/wiring; and then he'll explain where there's room for improvement in reducing your current pricing, as well as obtaining a more quality service. I WOULD HIGHLY RECOMMEND TO SMALL BUSINESS OWNERS - mainly because this would be a great way to do some price comparison and see if you can reduce your current overhead expenses. I found it pretty surprising that AT&T's phone lines sometimes have a static sound on them, especially the ones that are routed over a non-dedicated uplink using VoIP. This can be a nuisance during certain business hours (specifically later in the afternoon) when most nearby residents start using internet bandwidth heavily. Without a dedicated uplink, the extra bandwidth usage will definitely drop the call quality of all the calls that are using the same uplink. As such, businesses that rely on their phone systems to operate, service OR sell (pretty much every business), should really consider taking a look at what Cbeyond can offer.

    Xfinity Store by Comcast - televisionserviceproviders - Updated May 2026

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