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Xfinity Store by Comcast

2.0 (32 reviews)
Closed 10:00 am - 7:00 pm

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Annzie A.

I visited this store for the first time. They keep it very neat and tidy. Friendly staff.....originally went in to shop around on plans. Unfortunately, that day there were system issues, so we were unable to finalize on the "contract" at the time. We left for a couple hours and the staff reached out to me via text and phone call to let me know the system was back up so we could finish.

Mike B.

Went in to return my rented modem. It was broken, although I do not know why I was stupid enough to have been paying to rent one from them for all this time. I was suprised that I did not have to wait long and it was simple. It sure beats calling comcast on the phone and wasting an hour of my life.

We se this everyday!!!

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5 months ago

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8 months ago

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Review Highlights - Xfinity Store by Comcast

I needed to upgrade my cable box to an HD box and had tried to go through the online interface to no avail.

Mentioned in 2 reviews

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Verizon

Verizon

(40 reviews)

$$$

My wife and I visited in April (2026). I was VERY hesitant about going due to the terrible reviews…read morebut I was in desperate need of a new phone and was leaving the next day on a trip. Plus, I need to return a router I had gotten from Verizon that didn't work. We were greeted immediately by Kevin B., who was quite friendly. He focused on the return, and was joined by Zack Harrison, the new manager. Kevin was also new, and in fact the store had turned the staff over due to poor service. Zack was great as well. My wife also ended up getting getting a new phone, and they changed my plan so that I got a trade in and her new phone was free. There's a lot more I could say (Brady was also helpful in transferring our data to our new phones) but the new team is great and I feel the previous issues that many people spoke about have been addressed by Zack.

I live on the west coast and found myself in need to replace my phone. I purchased a new iphone…read morefrom Best Buy. Best Buy customer service was limited in helping us transfer information from the old phone to the new phone. Plus he told me to go to a Verizon store to return the old phone for credit. We walked into Verizon and Zach was greeting customers. One of the other sales associates said it was $29 to help me, I almost walked out & returned the phone to Best Buy. BUT, Zach patiently helped me get my new phone set up, correct the address on file and more. He was extremely patient and said he wouldn't charge me! He told me it would be different had the store been busy. Zach was very professional, he could sense I was frustrated with new my phone and needed help. I can tell you this, had he not helped me, I would have switched carriers and returned the phone to Best Buy. Thank you Zach!

Xfinity Store by Comcast - isps - Updated May 2026

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