They easily rank first as the worst provider I've had in the 30 or so years of Internet. My…read moreapartment building of 50+ units uses NetBlazr. We've had a building-wide outage since Thursday morning. It is now Tuesday morning (that is, five days later). They only now sent a technician, despite hundreds of calls from residents and property management. A noxious combination of apathy and incompetence.

NetBlazr is dead and was bought by Gigstreem in 2022 and are actively running it into the ground…read more Since their purchase my internet speed plummeted and I would regularly have the internet drop out. About a month ago my internet stopped working and stayed that way for a week straight. I called daily and was given the run around that it is a "server issue and will be fixed soon" but they could never tell me exactly when. I eventually talked to a technician who told me Gigstreem is actively trying to lose NetBlazr customers who were grandfathered into a lower price. That and they just don't care enough to pay for technicians to fix issues so anything that goes wrong takes weeks to fix. After a week of back and forth and no internet I cancelled my service and signed up with another company. The outage started at the start of July and I had paid for a full month of internet so I demanded a refund as the internet didn't work at all after I paid. I was told I would receive one but it never came. I called a dozen times over three weeks and was told "the finance team is working on it". Eventually I gave up and had to file a charge back with my credit card company. This internet provider is completely broken and doesn't care about you in any way. I hate to say it but even comcast is better and I really hate them. Stay far far away from this company.

Astound's 5756 Georgia Ave center has a employee who likes solving problems and knows how to do it…read more Lisa fixed an issue that 2 hours on the phone did not begin to touch, If you have an internet problem, go in to see Lisa. She's great!

I returned my Astound equipment to the DC office and based on how the outside of the building…read morelooks, was surprised at how clean and nice it the office was on the inside. The woman who helped me was Stacy. I had some questions about my bill, that had increased astronomically, overnight. Stacy clearly explained that charge would come off of my final bill now that I had returned my equipment. Her demeanor was professional, explanations clear and service was quick and efficient. I would recommend Stacy (at the DC hq) to anyone using Astound services.

Piedmont Broadband has been a LIFESAVER! I was paying so much more for Spectrum and it was…read moreconstantly slowing down. I work from home, so it's imperative that I have super fast and reliable internet. This fiber optic internet is AWESOME! Thank you so much Russell!

I've been a client of Piedmont Broadband for a few years, only because there is no other ISP other…read morethan satellite that can reach me. Early on, their service was terrible, very intermittent and went down a lot. After the biz changed hands about 18mnths ago, service got better, with less latency. Than they did some kind of upgrade to increase download speeds several weeks ago. Now have a bit higher download speeds at about 35GB but has a lot of latency now. SO my end user experience is now very poor, Latency is too high most times now to do any kind of internet gaming (which I was able to do before the upgrade) , video streaming is now flaky, video conferencing is now poor, and using a cell across it now drops packets all the time (when it didn't before). Now they tell me that its normal to have 30ms to 50ms pings. (which was usually around 20-30ms before upgrades) I installed a new wifi 6 mesh system as a possible resolution which made no difference. I see latency of 50 to 160ms now. I made 4 complaints about this since with no resolution!! Avoid this ISP is you can find other service in your area.

I have used starry for at least a couple of years and they have the worst customer service. First…read morethey were charging me more than what they supposed to. And when you call them they were very rude. The internet doesn't work half the time. And when I cancel, they charged me $150 for their equipment that I have returned using their provided label and they keep saying that it was not received and the equipment was not returned. I called their customer service and again they can't do anything about it . It is not in my control if the equipment didn't get to them when I have told them multiple times that I dropped it off at UPS. DO NOT USE THIS INTERNET PROVIDER. THEY WILL SCAM YOU. THEY HAVE THE WORST CUSTOMER SERVICE.

I tried to set up service w Starry for a condo I purchased. The tech showed up an hour after the…read moretwo hour window and spent an hour in the apartment, refusing to answer any questions. He said he had to come back because we made "changes", which we hadn't. He came back the following day and again refused to provide any info. Back office service also awful. Offshore call center help desk and ai bots just wasted lots of additional time. Still no service or info on how to get it. Switching to XFinity after wasting a lot of my time.

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Shout out to Phi for a smooth transition from AT&T after 25 years to Verizon Wireless! I thank you…read morefor the great customer service, the time that you commit to get my 4 phones handpicked across state lines, and for giving more value than AT&T. Keep up the fabulous work!

I want to give a shout out to the store manager of this location...Doug. He is great at what he…read moredoes and is extremely personable and easy to work with. He is super efficient and capable, always multi-tasking and making sure his customers are happy. I've been working with him for years now and I just want to say he is amazing. If you need assistance with your phones and or your Verizon account Doug has your back. Thanks dude.

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.