Ray is the man! We just moved to the area and needed help with our AV setup. To find someone, I did…read moreAI deep research and then requested quotes from the top-rated AV companies in the area. Ray was by far the most responsive and easily won on price and value. We set up an appointment, and he arrived promptly, was extremely courteous and knowledgeable. He got everything working perfectly, including mounting the TV, setting up the soundbar, speakers and surround sound, and hiding the cables. He even did precision centering and leveling so everything was perfectly straight, which, if you are like my wife, is important because anything even slightly off center or tilted is distracting. He also went above and beyond to help with another issue totally unrelated to the AV setup. It's hard to find good, competent people you can trust, but for home electronic needs moving forward, Ray is our guy.

Ray at R&N Technical is good. His products work and his workmanship is good. I would most…read moredefinitely recommend art and then technical or my camera work Maybe other stuff too.

A nonprofit I work with uses Vivint. We've had very mixed experiences, making it difficult to know…read morehow to rate Vivint. The person who installed our system was great. He was friendly and thorough. My only concern is that he told us we would need two panels for a building of our size and another agent who came to our business said this was not necessary and that it was costing us extra money. I don't know who is correct and am willing to assume it is two different professional opinions about what is best. I really liked both gentlemen who came to assist us, though. The person who installed told me that I could contact him directly if there were issues. Over the first week, a camera started to droop. I contacted him and he came the same day to fix this. I was impressed. My biggest concern is equipment. In the first five months of service, we had to replace three pieces of equipment that were not working. It took over 3-hours of our time to resolve these issues. Customer service is very mixed, but it is concerning that we had to contact them about problems 3 times (two of these were for the equipment that needed to be replaced mentioned above). This does not strike me as the most reliable equipment. One the first issues, I repeatedly have customer service tell me that what was happening was not possible. Two different individuals completely dismissed my concern. Finally, a third representative listened and resolved the issue. The second experience with customer service was much more positive. It was using the chat service and we quickly resolved the issue, even though it required replacing a piece of equipment. The third time we contacted customer service it was mixed again. I began with the chat feature. I had to repeat myself. The person told me that we did not have two panels as I was looking at the two panels. I ended the chat and called customer support. The first person I spoke with was friendly and recognized the issue was out of his level of experience, so he transferred me to someone else. This is great professionalism. We all have our limitations. He recognized it and did the appropriate thing. The third person, too, was wonderful in working through the issue, which resulted in determining two pieces of equipment needed to be replaced. My only concern was that this is right before the holidays and they are not able to get the equipment replaced before the holidays, which is a time we were very concerned about having it working properly, especially as we have had some suspicious behavior around our building. When I voiced concern about this, he initially used the line, "we are not able to." I clarified this with him, and he then acknowledged the that it is possible, but Vivint's policies preclude him being able to resolve the issue before the holidays. He transferred me to billing about getting a credit since we are not able to use the equipment for two weeks during a critical time. At first, the discount they offered was pretty much insulting. I voiced my concern and she was able to get me a better discount, but honestly still not what I feel we deserve given that 1) we have had to replace 3 pieces of equipment due to equipment failure in 5 months, 2) we have spent over 3-hours of our time resolving equipment failures, and 3) we are not able to use the system during a higher risk time for break-ins. I accepted the second offer but am still not impressed with their solution or credit. Overall, the technicians the come to the building I would give a five stars, despite their different opinions about what is best for us. The chat customer service I would give a 2 stars. We've had mixed experience. However, given that twice people completed discounted my experience causes me to give a 2 stars instead of 3. The phone support I would give 3 stars. Again, it was very mixed. The first time two phone support agents denied what was occurring was possible. The third person listened and resolved the issue. The second time, both support agents were very good. Billing I would give a 2 stars. I do not think the reimbursement we received was fair given the amount of time we spent resolving the issue and not being able to resolve the issue in a timely manner.

Salespeople lie when told to not come back they refuse stop by harass people as I told him do not…read morebug my son but he stopped by lied used info I said to try to get my son to get services

I have used this security service for years. I had other companies I used in the past and I am so…read morehappy I changed. Springs Security Systems has a very friendly staff and they are quick at what they do. If I have a problem they are quick to fix any issue I have be it a low battery, loose door alarm (as I have Teens who love the slam doors), etc. Their rates are fantastic and I will not switch for anyone not even for a package deal with my cable company.

Jeff just finished completing an installation for us, and we are more than satisfied with the…read moreresults. The equipment Jeff recommended has been great and has truly been an upgrade on a number of fronts, and his dedication to a job well done and customer service is really above and beyond. He showed a level of commitment to our job that was really remarkable, and I would recommend and hire Jeff again in a heartbeat. Definite 5 out of 5 stars - highly recommend

Jeff was very quick, thorough, and honest when he repaired the damaged Ethernet connection in my…read morehome. His service was a great value, and I would definitely call back for any security or network related needs.

We needed our Tv mounted very short notice! He came within 48 hours from when I first requested his…read moreservices. He was quick, efficient and on time! I recommend his services, especially if you live on base.

Kelon is a very reliable, diligent worker who makes sure the job gets done right the first time. He…read morewas very prompt, showing up on-time and on short notice. He's also very professional yet very friendly at the same time. I would 100% use his services again!

Mindy from the office was extremely friendly and professional to schedule with. Rich, was very…read moreprofessional when he came on site and diagnosed the problem we were having within 30 minutes, when two other companies couldn't figure it out and quoted us several labor hours to diagnose. System Links pricing is competitive, they are friendly and great to interact with, and most importantly, they are extremely competent and do good work. Can't recommend them enough.

I highly recommend system links of Colorado for security cameras and service. Rich came out and…read moretalked to me about what I wanted and what I think I may need. He showed me a variety of things and suggested a variety of cameras. I ended up going with The 2K cameras and color. The installers, Gabe and Kyle were great. They were prompt and they were good and weren't satisfied until I was. I would most definitely use system links again if I upgrade my system. You can't go wrong with this group.

Did an excellent job installing two large TVs in stone. Would use again! Great guys - super pleased.read more

Amazing service, very knowledgeable and easy to work with. They booked a service literally weeks…read moreearlier than BadBuy and were less expensive to boot. Both techs that came out were super friendly and conscientious, they even wore shoe coverings in the house to keep things clean. Would highly recommend these guys and will definitely be using them again in the future. Bottom line: They're smart, fast and a pleasure to work with. Book them today before they fill up.

My apartment complex has used this company since I moved in 4 years. Have always had an amazing…read moreexperience with them. I noticed they started a new guy, I am on the south end of town I'm not sure how it is set up but he is the most friendly, respectful employee I've met in any company and look forward to him keeping me and my friends and neighbors safe

The owner of this company has no care for her employees and is more focused on stupid stuff like…read morehair color. I have recently colored my hair from blonde to red. She said it was pink (it never was) and to make it darker. I did! Today while at work I was attacked by a customer while I tried to deescalate a situation and when it was over, the owner was more concerned with my hair color, which she said was still too bright. My face was scratched and my Rx sunglasses destroyed. I know I will NOT be compensated for this cost. The owner does not keep the vehicles properly maintained. In the 5 months I have worked with them, they have gone through at least 2 dozen other employees and my son-in-law who worked/trained for a week (IN UNIFORM) was never given a paycheck. If I could give negative stars I would!!

This company installed and has monitored my alarm system for 20 years now... I'm thinking of…read moreupgrading my system and I am going to have them do it... that should tell you everything you need to know.

Roger and his technician installed a security system for us a few months ago. They were extremely…read moreprofessional and efficient. The monitoring is great. We had a hardware issue, and Colorado Springs Alarm fixed it right away. We are very pleased with both the products and the service.

I cannot recommend Centurylink for anything. Trying to actually talk to a human being is probably…read moreeasier to do on a deserted island. You sit on hold for literally hours, then if someone does finally answer they tell you they aren't the right person and transfer you. However that transfer ends up being dropped and you have to call back and try again. Four hours later when you think you finally got somewhere with your issue think again. They told you the appointment was set but it wasn't. Just the absolute worst customer service ever!!!!! So frustrating Sad thing is. It's always been this bad. It's not just a post COVID issue.

First off this internet service does not have a trusted certificate! Logging in prompts a "Risky"…read morewarning! My internet was freezing up or very slow downloading. My tablet won't even open up the link to return the modem! They will charge me $200 if they don't get the modem. They also will keep the full monthly payment despite you turning off your service in the service in the middle of the month. Th3 customer service people were VERY RUDE!