1. R&N Technical

0

Colorado Springs, CO

R&N Technical

4.7 (45 reviews)
Open • 9:00 am - 6:00 pm

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Response time

10 minutes

Response rate

100%

Services - R&N Technical

Security monitoring services

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Hannah O.

Ray provided great customer service and responded to my request within a day. He scheduled an appointment for the next morning and mounted my TV efficiently. I was very happy with his responsiveness and quality of work!

Security camera dvr setup in garage! Placed on a moving box.
Zoë Z.

The reason for the 3 star review is that I have repeatedly try to contact Ray via his 2 e-mail addresses provided to me since Dec 18, 2022 to no avail (I have the 3 emails sent to him on 3 separate occasions if needed). Now before all that Ray was quick to respond so I'm still hoping to give him the benefit of the doubt. Ray installed some home theater speakers and security cameras outside. So this will be a two part review. Home Theater Speakers. 4.5 stars. I purchased my home with in-wall speakers already so I wanted an upgrade and possibly re-locate 3 of the 5 speakers. Initial speakers recommended by Ray, arrived, he started to cut a hole in my wall to realize the speakers ordered were too large. Fine okay I am understanding, he returns those, smaller ones ordered, all is well, can't relocate those 3 speakers. The reason for the 4.5 stars, although Ray patched up the wall let's just say it looks like a kid did it. Did not even sand it down at least or offer to paint it. Security Cameras outside. 3 stars should be 2.5. Now my biggest complaint. I had 8 security cameras installed out side and a dvr. First I wanted dome cameras, I selected from his catalog albeit I had other ones in mind I found on my own but he sold me to choose what he recommended, ok. Then come time to install on the day of, guess it turns out the quality was not good of the dome cameras but he happened to have ones that were not dome on hand and installed them anyway and to my knowledge I did not agree but I could be wrong. I was not there as had to work but came at lunch to see but my parents came in to town to help oversee things during all the renovations. He explained and again this time I begrudgingly agreed. So cameras are good then I was like why is the dvr the brain of it all and the tv monitor in my garage!!!! I explicitly told him I wanted it in the Master closet which the wall adjoins the garage. He told me there were these 2 devices that he would attach that would send a signal to any tv in the house I choose. At this point I am very over it all. I agree. So the device eventually works after 2-3 failed attempt visits. It works ok for 2 1/2 months until Dec. Mind you the app for the phone is finicky too which also does not work anymore. So now the only way to view my security cameras is to go into the garage!!!!! This is unacceptable. The whole point of the security cameras was to monitor my property while away and home! And to top it off a few weeks ago Local Law enforcement stopped by to ask to view my cameras as there was an altercation in the area and I voluntarily agreed but politely informed the police officer sorry my security cameras are just for show for now... embarrassing. But I do have my operational Ring doorbell if that works. I have been trying to reach Ray to no avail. I want those cameras removed. I have already purchased dome cameras on my own and they work and will have them professionally installed once I settle this matter with Ray. All I ask is Ray to please be courteous and respond to my communications. I figured he would respond to a Yelp review for the sake of his reputation. I am a very understanding person. I do not like to write negative reviews. If you read previous reviews of mine I give credit where credit is due, in Ray's case positive review for the home speakers BUT the security cameras is an epic fail. My apologies for those who opted to read this long review and for any grammatical errors and for the run on sentences as I am very disappointed regarding this matter while writing this. Now if Ray opts to finally contact me and resolve this matter I am more than happy to update this review.

Outside Cam
Kim L.

We're completely impressed with R&N service! Ray was professional and very knowledgeable, he arrived on time, got right into it and installed our security system like a walk in the park! His pricing was super reasonable compared to other companies we've looked into and the quality was beyond expectations. We couldn't have been more pleased! Highly recommend R&N for any projects and we'll definitely call Ray again in the future.

Ray was great - very responsive on Yelp chat or text (which I prefer); easy to work with; and very flexible on timing/scheduling. He helped me mount a Samsung Frame TV which was a bit tricky and required a custom part to be ordered from Amazon. He figured out which part he needed, ordered it, then came back the day it arrived. Our TV looks fantastic - literally zero wires since everything is hidden in the wall or behind the TV. It hangs flush just like a picture frame. I absolutely recommend Ray if you want quality work.

Amazing job.

Thank god I went with R&N. I had called after another business cancelled last minute on me. He said he would do it after we agreed on a price. (which was a great deal since it was last minute) Came out at night and installed exactly how I wanted it with extreme professionalism. Thanks again!!

Tv mounted.

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4 months ago

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1 year ago

He was very nice & helpful! Did two great TV installs and everything went smoothly. He was very accommodating as well!

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7 years ago

We can't say enough about Ray, he is extremely professional, dependable, very knowledgeable on what he is doing. And has great work ethics.

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6 years ago

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6 years ago

Needs to follow through in calling back potential customers.

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6 years ago

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Thanks Kevin!

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Ask the Community - R&N Technical

Review Highlights - R&N Technical

“Will definitely call again if needed and will recommend to others.”

Mentioned in 3 reviews

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Peak Audio Video

Peak Audio Video

(4 reviews)

Peak did a full surround sound install for my basement theater and all I can say is WOW! Great…read moreservice, awesome work, and it sounds incredible. I highly recommend them!

So our history goes way back to when we first bought our smart home in December 2017. We were…read morereferred to him by our builder that told us this who you call to setup your smart house (ipad, interface with WiFi, lighting and security interfaces etc.) so to be clear, we write his company a check for our alarm service and he troubleshoots issues with the smart house apps interfacing with our phones or the internet etc. So we called to get him out to setup the alarm and that took longer than it should have. We also ordered some More smart lights and smart speakers for the house and those installs took forever. Then after that was done we realized that the security camera component just shows real time camera feed, it doesn't record or allow you to go back and review any footage. So we called him (several times) and when he finally called back he said we needed to buy a special dvr to record footage instead of just view it. He gave us a quote for $645 for what was called the legrand nvr, said we wouldn't be able to record footage without it. Being concerned about our safety, we decided to purchase this external camera recording system. He sent an employee out to set it up, who did so and just left my husband instructions on how to access it. That was in April 2019 (I just paid my annual security alarm check to peak Audo visual one month before in March). After four months of trying the lengthy instructions and leaving no less than 5 voicemails with peak Audio visual- I decided to reach out to the builder and ask who they now recommend. They had nothing good To say about peak audio visual and that because of that they switched companies for their smart home interface installs. They recommended me to another local electric company in town, who came out right away. They were not able to access the system at all and said that the system was actually extremely antiquated and the company (legrand) no longer makes or supports this product. They gave me a 700$ quote to replace this non-functioning system so I just put it off for a while. Then March 2020 rolls around and it times for my annual alarm check to be paid and I get a statement for it from peak audio cisSo I call and leave a message stating that I won't pay my check until someone comes to fix my equipment- I get a call back right away from the owner Stefan. He comes out next week and basically just nonchalantly says that he can't get the legrand system to work and that he doesn't know why but he's going to have to come back a separate day with - legrand rep. That was April- he never came back or called back. I left him multiple messages asking him to take back his equipment and refund me and make this right. He just straight ghosted me. Not a good business man or person. Don't ever use this company for any of Your service needs.

R&N Technical - securitysystems - Updated October 2026

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