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    R&N Technical

    4.7 (41 reviews)
    Open 8:00 am - 8:00 pm
    Updated 2 months ago

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    Response time

    50 minutes

    Response rate

    100%

    Services - R&N Technical

    Home theater calibration

    Home theater design

    Home theater installation

    4 More Services

    Security monitoring services

    Security system installation

    Security system repair

    TV mounting

    R&N Technical Photos

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    Recommended Reviews - R&N Technical

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    Reviews With Photos

    Hannah O.

    Ray provided great customer service and responded to my request within a day. He scheduled an appointment for the next morning and mounted my TV efficiently. I was very happy with his responsiveness and quality of work!

    Security camera dvr setup in garage! Placed on a moving box.
    Zoë Z.

    The reason for the 3 star review is that I have repeatedly try to contact Ray via his 2 e-mail addresses provided to me since Dec 18, 2022 to no avail (I have the 3 emails sent to him on 3 separate occasions if needed). Now before all that Ray was quick to respond so I'm still hoping to give him the benefit of the doubt. Ray installed some home theater speakers and security cameras outside. So this will be a two part review. Home Theater Speakers. 4.5 stars. I purchased my home with in-wall speakers already so I wanted an upgrade and possibly re-locate 3 of the 5 speakers. Initial speakers recommended by Ray, arrived, he started to cut a hole in my wall to realize the speakers ordered were too large. Fine okay I am understanding, he returns those, smaller ones ordered, all is well, can't relocate those 3 speakers. The reason for the 4.5 stars, although Ray patched up the wall let's just say it looks like a kid did it. Did not even sand it down at least or offer to paint it. Security Cameras outside. 3 stars should be 2.5. Now my biggest complaint. I had 8 security cameras installed out side and a dvr. First I wanted dome cameras, I selected from his catalog albeit I had other ones in mind I found on my own but he sold me to choose what he recommended, ok. Then come time to install on the day of, guess it turns out the quality was not good of the dome cameras but he happened to have ones that were not dome on hand and installed them anyway and to my knowledge I did not agree but I could be wrong. I was not there as had to work but came at lunch to see but my parents came in to town to help oversee things during all the renovations. He explained and again this time I begrudgingly agreed. So cameras are good then I was like why is the dvr the brain of it all and the tv monitor in my garage!!!! I explicitly told him I wanted it in the Master closet which the wall adjoins the garage. He told me there were these 2 devices that he would attach that would send a signal to any tv in the house I choose. At this point I am very over it all. I agree. So the device eventually works after 2-3 failed attempt visits. It works ok for 2 1/2 months until Dec. Mind you the app for the phone is finicky too which also does not work anymore. So now the only way to view my security cameras is to go into the garage!!!!! This is unacceptable. The whole point of the security cameras was to monitor my property while away and home! And to top it off a few weeks ago Local Law enforcement stopped by to ask to view my cameras as there was an altercation in the area and I voluntarily agreed but politely informed the police officer sorry my security cameras are just for show for now... embarrassing. But I do have my operational Ring doorbell if that works. I have been trying to reach Ray to no avail. I want those cameras removed. I have already purchased dome cameras on my own and they work and will have them professionally installed once I settle this matter with Ray. All I ask is Ray to please be courteous and respond to my communications. I figured he would respond to a Yelp review for the sake of his reputation. I am a very understanding person. I do not like to write negative reviews. If you read previous reviews of mine I give credit where credit is due, in Ray's case positive review for the home speakers BUT the security cameras is an epic fail. My apologies for those who opted to read this long review and for any grammatical errors and for the run on sentences as I am very disappointed regarding this matter while writing this. Now if Ray opts to finally contact me and resolve this matter I am more than happy to update this review.

    Outside Cam
    Kim L.

    We're completely impressed with R&N service! Ray was professional and very knowledgeable, he arrived on time, got right into it and installed our security system like a walk in the park! His pricing was super reasonable compared to other companies we've looked into and the quality was beyond expectations. We couldn't have been more pleased! Highly recommend R&N for any projects and we'll definitely call Ray again in the future.

    Amazing job.

    Thank god I went with R&N. I had called after another business cancelled last minute on me. He said he would do it after we agreed on a price. (which was a great deal since it was last minute) Came out at night and installed exactly how I wanted it with extreme professionalism. Thanks again!!

    Ray was great - very responsive on Yelp chat or text (which I prefer); easy to work with; and very flexible on timing/scheduling. He helped me mount a Samsung Frame TV which was a bit tricky and required a custom part to be ordered from Amazon. He figured out which part he needed, ordered it, then came back the day it arrived. Our TV looks fantastic - literally zero wires since everything is hidden in the wall or behind the TV. It hangs flush just like a picture frame. I absolutely recommend Ray if you want quality work.

    Tv mounted.
    Al B.

    Ray was very personable. No issue with mounting the television. When parts were missing (due to my move) he went and got them with no problem. He was also very responsive and knowledgeable. Thank you!

    TV Mounted above Fireplace by Raymond

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    9 months ago

    He was very nice & helpful! Did two great TV installs and everything went smoothly. He was very accommodating as well!

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    7 years ago

    We can't say enough about Ray, he is extremely professional, dependable, very knowledgeable on what he is doing. And has great work ethics.

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    Business owner information

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    Raymond A.

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    5 years ago

    Needs to follow through in calling back potential customers.

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    Raymond A.

    Thanks Kevin!

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    Page 1 of 2

    Ask the Community - R&N Technical

    Review Highlights - R&N Technical

    Will definitely call again if needed and will recommend to others.

    Mentioned in 3 reviews

    Read more highlights

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    Vivint

    Vivint

    (52 reviews)

    A nonprofit I work with uses Vivint. We've had very mixed experiences, making it difficult to know…read morehow to rate Vivint. The person who installed our system was great. He was friendly and thorough. My only concern is that he told us we would need two panels for a building of our size and another agent who came to our business said this was not necessary and that it was costing us extra money. I don't know who is correct and am willing to assume it is two different professional opinions about what is best. I really liked both gentlemen who came to assist us, though. The person who installed told me that I could contact him directly if there were issues. Over the first week, a camera started to droop. I contacted him and he came the same day to fix this. I was impressed. My biggest concern is equipment. In the first five months of service, we had to replace three pieces of equipment that were not working. It took over 3-hours of our time to resolve these issues. Customer service is very mixed, but it is concerning that we had to contact them about problems 3 times (two of these were for the equipment that needed to be replaced mentioned above). This does not strike me as the most reliable equipment. One the first issues, I repeatedly have customer service tell me that what was happening was not possible. Two different individuals completely dismissed my concern. Finally, a third representative listened and resolved the issue. The second experience with customer service was much more positive. It was using the chat service and we quickly resolved the issue, even though it required replacing a piece of equipment. The third time we contacted customer service it was mixed again. I began with the chat feature. I had to repeat myself. The person told me that we did not have two panels as I was looking at the two panels. I ended the chat and called customer support. The first person I spoke with was friendly and recognized the issue was out of his level of experience, so he transferred me to someone else. This is great professionalism. We all have our limitations. He recognized it and did the appropriate thing. The third person, too, was wonderful in working through the issue, which resulted in determining two pieces of equipment needed to be replaced. My only concern was that this is right before the holidays and they are not able to get the equipment replaced before the holidays, which is a time we were very concerned about having it working properly, especially as we have had some suspicious behavior around our building. When I voiced concern about this, he initially used the line, "we are not able to." I clarified this with him, and he then acknowledged the that it is possible, but Vivint's policies preclude him being able to resolve the issue before the holidays. He transferred me to billing about getting a credit since we are not able to use the equipment for two weeks during a critical time. At first, the discount they offered was pretty much insulting. I voiced my concern and she was able to get me a better discount, but honestly still not what I feel we deserve given that 1) we have had to replace 3 pieces of equipment due to equipment failure in 5 months, 2) we have spent over 3-hours of our time resolving equipment failures, and 3) we are not able to use the system during a higher risk time for break-ins. I accepted the second offer but am still not impressed with their solution or credit. Overall, the technicians the come to the building I would give a five stars, despite their different opinions about what is best for us. The chat customer service I would give a 2 stars. We've had mixed experience. However, given that twice people completed discounted my experience causes me to give a 2 stars instead of 3. The phone support I would give 3 stars. Again, it was very mixed. The first time two phone support agents denied what was occurring was possible. The third person listened and resolved the issue. The second time, both support agents were very good. Billing I would give a 2 stars. I do not think the reimbursement we received was fair given the amount of time we spent resolving the issue and not being able to resolve the issue in a timely manner.

    Salespeople lie when told to not come back they refuse stop by harass people as I told him do not…read morebug my son but he stopped by lied used info I said to try to get my son to get services

    Black Forest Home Security Systems - Dave has been an instructor and trained students how to install Burglar and Fire Alarms

    Black Forest Home Security Systems

    (1 review)

    Dave Easley, with Black Forest Home Security Systems (BFHSS), has worked with us for over 25 years…read moreon three different homes.  He has installed/maintained various systems in these homes, including Burglar Alarms, Fire Alarms, Water Leak alarms, Twin Motor Central Vacuums, Security Cameras, phone, satellite and TV wiring, and Home Music Systems.  We really enjoy these additions to our home and enjoy the comfort and security they offer - especially these days!  Dave Easley is awesome in attending to our needs.  His extensive knowledge helps to bring us the highest quality and most secure systems and if he doesn't know an answer, he will research and find it.  It is a pleasant surprise to find someone like this in business that you can really trust!  I strongly recommend Black Forest Home Security Systems!

    From the owner: Family Owned Since 1977: We install & service Twin Motor Central Vacuums for Superior High Altitude…read moreCleaning, Custom Designed Security Systems, EXSDI Security Cameras Engineered in the USA not cheap, easily hacked IP Cameras, Whole Home Music, Home Theater, Other Low Voltage Systems as well as Carpet Spot Removers & Cleaning Supplies. All work is performed by the owner/founder Dave. Personal service is the only kind of service we provide. You know exactly who will be in your home. It will only be Dave. We enjoy what we do and are very good at what we do. We enjoy the clients we work with. Craftsmanship, Quality and Personal Service always cost more up front but pay you back in the long run with superior performance, ease of use, reliability and long life with minimal maintenance. As someone told us, "When you buy quality, you only cry once". We will not be the low bidder. If you are looking for Personal Service and Quality and realize those cost more, we may be a good fit. Because Dave does all the work himself, we can only do work for one client at a time. Taking care of existing clients is a priority. The wait will be worth it. We are members of the Electronic Security Association; Colorado Burglar and Fire Alarm Association; National Fire Protection Association; Vacuum Dealer Trade Association and the Custom Electronic Design and Installation Association. Visit our website for much more information and photos. We are happy to help Do-It-Yourself Central Vacuum Installs.

    Peak Audio Video

    Peak Audio Video

    (4 reviews)

    So our history goes way back to when we first bought our smart home in December 2017. We were…read morereferred to him by our builder that told us this who you call to setup your smart house (ipad, interface with WiFi, lighting and security interfaces etc.) so to be clear, we write his company a check for our alarm service and he troubleshoots issues with the smart house apps interfacing with our phones or the internet etc. So we called to get him out to setup the alarm and that took longer than it should have. We also ordered some More smart lights and smart speakers for the house and those installs took forever. Then after that was done we realized that the security camera component just shows real time camera feed, it doesn't record or allow you to go back and review any footage. So we called him (several times) and when he finally called back he said we needed to buy a special dvr to record footage instead of just view it. He gave us a quote for $645 for what was called the legrand nvr, said we wouldn't be able to record footage without it. Being concerned about our safety, we decided to purchase this external camera recording system. He sent an employee out to set it up, who did so and just left my husband instructions on how to access it. That was in April 2019 (I just paid my annual security alarm check to peak Audo visual one month before in March). After four months of trying the lengthy instructions and leaving no less than 5 voicemails with peak Audio visual- I decided to reach out to the builder and ask who they now recommend. They had nothing good To say about peak audio visual and that because of that they switched companies for their smart home interface installs. They recommended me to another local electric company in town, who came out right away. They were not able to access the system at all and said that the system was actually extremely antiquated and the company (legrand) no longer makes or supports this product. They gave me a 700$ quote to replace this non-functioning system so I just put it off for a while. Then March 2020 rolls around and it times for my annual alarm check to be paid and I get a statement for it from peak audio cisSo I call and leave a message stating that I won't pay my check until someone comes to fix my equipment- I get a call back right away from the owner Stefan. He comes out next week and basically just nonchalantly says that he can't get the legrand system to work and that he doesn't know why but he's going to have to come back a separate day with - legrand rep. That was April- he never came back or called back. I left him multiple messages asking him to take back his equipment and refund me and make this right. He just straight ghosted me. Not a good business man or person. Don't ever use this company for any of Your service needs.

    We bought a home that they installed the audio, and security system in. So we had them take…read moreeverything over and use them as our primary provider including monthly service for our system. After a few years some stuff went bad or just didn't function properly. We called them, a tech came out and looked at the system and told us we needed a new doorbell, and a new Nuvo board. The tech took the Nuvo board and asked to have the owner schedule the return for the install of the new doorbell, and Nuvo. After 3 months of multiple calls and messages we have received no calls back or info on anyone to fix our system. We still can not use our intercom system due to the way the tech left it from his original appointment in Dec of 2020.

    R&N Technical - securitysystems - Updated May 2026

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