I had a few hiccups initially, but after speaking with Dan, part owner who personally followed up repeatedly with me, my issues were resolved. If you have any issues with speeds in your home, call and talk to Dan and he will get you squared away. Great customer service and they truly do want your business. Give Dan and Force BB a chance to win your business. They won mine and I wasn't an easy customer to win! read more

Force Broadband came out and installed fiber in my Black Forest Home. The above ground process included two visits. Both of the technicians were friendly skilled and efficient. The first, Zach, I believe worked after dark to get our connection roughed in. Bryan came the next business day and completed the installation. I am very happy with the service and the advice that we have received so far. read more

Force retaliated against me after I cancelled their fiber service. A Force tech came to my house and without informing me, cut the cat5 cable exiting my home which was connected to the newly installed Quantum box. Geoff Cannon (who appears to be the managing owner of Force) was openly hostile when I called to see what happened. He accused Quantum of breaking laws and illegally using their equipment (the cable was apparently running through their box which is also attached to my house) and this was his justification as to why my property was vandalized. He insulted me personally, stating I was supporting a cartel vs a local veteran owned business. He also continued to send me text messages from his personal phone after I told him to not communicate with me any further. If Force has issues with other service providers, fine (Geoff is a former Century Link employee per his LinkedIn, so maybe this is some personal vendetta?), but that's absolutely no excuse to come onto MY property and cut MY cat5 line and then refuse to do anything to remedy the situation. I'll be copying/pasting this review to every possible place I can online, in addition to filing a police report, submitting a BBB complaint, notifying the local news, and potentially filing a small claims suit. OH! And I almost forgot, he took the time to do all of this on Christmas Eve! Happy holidays! read more

Force Broadband - Internet Service Providers Near Me

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Terrible service and unreliable. I am currently without service for the second time in less than 60 days with fiber internet.

Force Broadband For LIFE! Oh how I wish that Comcast/Xfinity and the other "bigger" internet providers would take some notes about customer service and technical expertise from Force Broadband of Colorado. I have been a Comcast customer since 1995 before moving to Monument, Colorado in 2024. Comcast does not offer their services in my particular area, and thank goodness for that. I received a recommendation about Force Broadband as an internet provider, they have truly been a game and life-changer. Internet is strong and reliable. I work from home so that is key. And I cannot speak enough about their EXCELLENT CUSTOMER SERVICE! Everyone on the team that I have contacted have been exceptional, but Dan, Eric, and Shane are just AWESOME. They are all very knowledgeable about their products, services, and the related peripherals needed to run internet and wi-fi at top performance for business and residential/home needs. Dan even made a "house-call" outside of business hours to answer a question that I had about my internet setup. I look forward to several years of stress-free internet service and overall smart home automation with Force Broadband. I HIGHLY recommend them and gladly give them a top rating. read more

They are much better than Comcast....! Courtesy, knowledgeable, and they are actual experts on their system. A complete breath of fresh air! read more

Looks like they don't have any more Google reviews.... so, I'll post my review from there and the BBB here. I would also love to add that a dozen of my neighbors ALSO made the switch from them! And here is why..... HUGE compatability issue with (Google)****** Every home in my new HUGE compatability issue with ******* Every home in my new development with their service has limited to no ****** smart home features! 15 total. Classic homes had to replace everyone from ****** to Amazon.I even went as far as switching from their internet to my cell phone to test / prove what everyone told them. Classic homes, homerun electronics, and other homeowners. They still denied it was them and continued to blame ******. Even told me to just wait until ****** comes out with an update.Then I decided to try Tmobile 5G internet since I had their cell service already. That would ONLY add $30 to my phone bill vs. the $70 I was paying forcebroadband. Since my home network (3 TP link mesh routers) was so easy to switch between the two services, I would conduct daily speed tests comparing the systems minutes apart. TMOBILE would consistently show on average 150 Down and 80 up, and forcebroadband would show the same 150 Down but 150 up (supposed to be 300/300). I did this for the 15 free trial from tmobile.I couldn't justify $40 more a month for faster upload only. So I requested to cancel..... and of course, they said, "Oh, we require a 30-day notice. " aka take another $70 from me. Of course...So for over 4 months they charged me $70 / month for service that was not compatabile with my snart home. Also over $120 for installation. And 4 weeks of not even using their services at all. They did finally fix it, but I already moved on without them. Tried to call me on numerous occasions to help them verify their fix....They should refund me partial for the 3 months their service was limited and fully for the month I had them off! Business response 04/18/2023 There are no long-term contracts it is a month-to-month service and the customer is free to cancel whenever they wish. I am rejecting this response because: First, i could not cancel at anytime, you require 30 day notice, so even if i did cancel day 1 i would have been out over $200 for 1 month fee and installion. Secondly, for months I (and many other new home owners) did not know what features were missing in our smart home by using your service. And then you repeatedly kept blaming ****** once we did realize it. Even when the home builders and electronics contractors kept insisting that it WAS YOUR SERVICE. Once you finally admitted fault and starting looking for a solution you should have offered a credit or SOMETHING to your customers since we paid full price for numerous months and kept fighting for you to fix it. But instead you offered nothing! in addition to that, I've never tested any speed above 150mbps even though I was paying for 300. You pressure customers to write positive reviews on ****** during installation. But truth is, you do not support the customers after..... if it wasn't for my persistence with classic homes, homerun electronics, and doing my own tests to PROVE IT WAS YOUR SERVICE! nothing may have ever been done... Your reply earlier just proves how you don't support your customers..... it's ok, I love to share read more

I have been with Force for several years, great WIFI and there customer service is outstanding, always helpful and friendly .

Fantastic customer service all around whether it's portal, email or phone. Dan, Brian, Van and Meeka were extremely polite, courteous and professional . read more

We just got FORCE installed yesterday, faster than advertised, 50 MBPS+. Cannot say enough wonderful things about their investment in our community. SO APPRECIATED!!! Thanks so much to Dan!! Share review read more

More than twice the speed for the same price I was paying my previous provider! Dan has been awesome to work with. Our dish went down one night and he noticed it on his end and called me the next morning asking to replace it that day. read more