OMG! PC Bokers, Travis and this team - I can't thank them enough! Best Buy screwed up my laptop and for four months I have spend literally hours at Best Buy while they tried to "undo" or "fix" the problem they created. I have lost time and income because of the mess Best Buy created on my laptop. I was referred to PB Brokers by both Best Buy and several people. TRUST ME when I say, no other company will ever touch my computer when I need upgrades, repairs and advice. In less than an hour, Travis had all my Outlook problems resolved! Less than an hour! I can't even find the words to express how grateful I am. And my invoce for their MAGIC - only $35!! Unbelievable. And to think of all the hours I have wasted when all I needed to do was go to PC BROKERS! I wish there was a way to give them more than a 5 Star rating on reviews! I am serious when I say, PC Brokers changed my life and I am so grateful. read more

I can't get them to answer the phone, guess I'll just go to Best Buy. What possible quality can they offer if they can't even answer the phone?!!!!! read more

I called this place to ask some questions about what services they provide as i have a computer I've been trying to sell and I see on google they might buy computers. Here is my interaction. First I could barely hear the guy on the phone and I had to turn my volume up, and then I had to put it on speaker because I could still barely hear him. "Then I said hello can you hear me?" he mumbled something which I assume was the business name. i said "Hi I'm looking to sell my computer and i see you guys might buy computers?" he replied very fast and low "Our buyers in on monday." I said "Oh, okay sorry im not sure what you mean." He replied again "Our buyer is in on monday." I said ookkk I don't understand whats going on what does that mean? and there was nothing but silence. I waited and then after about 20 seconds he just hung up the phone. Talk about major Red Flag. I see all these 5 star reviews and I couldn't imagine they are accurate after an experience like that. read more

Amazing service, they were quick with diagnostics and helpful with replacing the parts. They had computers in que to repair in the back, so I could tell they were busy, but they still managed to repair my computer in a timely manner. No issues with communication and I was notified when my computer was almost ready. Thanks for making my computer work again! read more

I have used PC Brokers for over 15 years. They have repaired computers for me, they have saved data for me, and I have bought computers from them. Always friendly, very knowledgeable, and will work hard to get the job done quickly. I'm not particularly tech savvy, although I can hold my own, and they are always willing to help and explain. I've gone in a couple times and they have helped out for free. I will return again and again. read more

My computer died today and I looked for a quick repair option. Found these guys, so glad I did. My drive was cooked and they recommended replacing with a SATA solid state drive. They were were able to clone my old drive so it was ready to go and few hours later with all data and programs intact. Very reasonable fee. Highly recommend ! It fires up in seconds, no more blue circle of wait, wait, wait. read more

I had such a great expirience here. Not only did they fix my computer in a timely manner but they also helped me better understand the issue and took time to sit down and explain the best way to care for my device. When my device was unfixable, they helped transfer all my precious data into the new computer and gave me such a good deal. I went back recently bc they new computer was giving me issues and they fixed it for free. I genuinely love this place and will recommend them to anyone who has troubles with their technology. The services are unmatched these days and everything was SO affordable. read more

I decided to just replace my entire laptop instead of getting it fixed BUT if I were to ever need my laptop fixed in the future I am DEFINITELY coming back here! They were genuinely honest people and I appreciated their advice and recommendations. read more

I went to PC brokers with a Seagate external hard drive that would no longer power up. They informed me it would be $299 to take it apart and hook it up to a external box and see if they could retrieve the data. And if they could, another $39 for a box to put it in. I was shocked at what they quoted me, but I had a lot of pictures on this drive and some work related files that I really needed. I was ready to leave it with them and just pay the bill, but last minute decided to take it home and think about it. I started researching that same hard drive on the internet and found YouTube videos on how to take it apart. bought a $20 reader and cord online and now have access to all of my data. I'm not sure why opening a plastic box and hooking a cord up to it warrants $299, but glad I didn't leave it with them. Christie read more

We recently had PC brokers repair our business laptop. It had fallen and a piece was broken. They diagnosed and repaired it in a very timely manner. I waited a while to complete this review to be sure it was going to continue to work properly. It has been working great. The guys are friendly, professional and knowledgeable. Will use them again for any computer repair needs. K & B read more

Our PC stopped communicating with wireless network at home. Took the computer in to James. 15 minutes and it was diagnosed, repaired, and we were out of there. Great experience, super customer service. Thank you! read more

BUYER BEWARE...Staff is condisending and lies. I was told that Toshiba was no longer in business. "Their plant exploded!" Did my own research found out Toshiba is still in business. And that a terabytes is standard for a laptop. Will never recommend or do business with them! read more

THIS PLACE ROCKS!!! This is a long overdue review for PC Brokers from me. I learned about 'bloat-ware' and 'limited up-grade-ability' when I bought my first computer (from a 'big box' store) back in 1997. Once I saw all the bloat-ware that was installed on it, and learned that it was very limited on what could be upgraded, I took it back after a couple days. One of my customers at the time learned I was looking for a desktop computer, and he worked at PC Brokers and said to come by. After seeing that they built solid, 'clean running' computers in-house, at different performance levels / price points (based on what a computer is needed for), and could further customize aspects of it for me, I purchased one for my main, business / website / email machine. That machine lasted 7-8 years. Then I upgraded to another of their desk-top computers for my main unit, and a slightly lesser one for my photo editor to use (still have one of those on our tech bench for downloading service manuals and schematics). That one also lasted 7-8 years, and now I'm probably on the 4th or 5th as a main desktop, and have purchased 2-3 others for other tasks here at the shop (a couple were used / trade-in's that they had checked out and some are now probably 12-15 years old and still performing well running OS's from Windows 98 to Windows 10). The parts they build with are 'name brand', well respected, quality parts. Anytime I've needed something looked at, or to have something upgraded (not often on either), they're professional, know what they're talking about. When I've thought I needed something, they have often, gave it an 'on the spot' analysis (often at no charge), advised me to just DIY on an installation to save $$ (which their machines generally allow) or demonstrated that I didn't need a part or upgrade at all and to save the money. I've had a few power supplies go out due to lightening strikes and they've always done their best to get me up and running ASAP. I just had them build a MONSTER desktop for video editing (think top end gaming PC) that is super quality, and 'a work of art' inside. AND it was less than and / or certainly no more $$$$ than 'big box' sellers, and most importantly, NO BLOAT-WARE (if you don't know what that is, look it up before you purchase any computer). In summary, they've built EVERY desktop computer I've owned (probably about 10 now) with quality parts and a price point that I think makes them as good a value as you're going to find. I'm probably shooting myself in the foot by writing this review, as they'll sell out more often and be busier, but the Hot-Rod they just built for me should get me out almost a decade. Jerry at Oak Tree Vintage, LLC - Vintage Stereo / Audio gear. read more

you know it is rare that a business on yelp gets solid 5 star reviews from the general public, but I am not surprised because for the past 8-9 years or so I've bought at least 7-8 computers for my business from these guys. I have to say they are very fair and quite knowledgeable especially Chris Jones. This guy is not only an avid Gamer but he seems to know exactly the latest info on anything high tech. it seems no matter the question, he's been there, seen that fixed it and he is also more than fair with pricing, and customer service. a lot of computer places get a bad rep but if you need some computer help no matter what it might be, you may want to give these guys a call! there aren't that many computer places in town and I tend to stick with what I know is a sure bet once I find it. read more

5 star reviews make me happy to yelp. This is what yelp is really about - pointing out stellar places and ensuring they stay open through more business and indirect promotion. PC Brokers has helped me fix my computer twice now. Once I was just an idiot and had the input wrong on my monitor and once my cpu fan died and they helped me troubleshoot and replace it. They have everything you could want with a small PC store and the customer service was phenomenal. When troubleshooting my first problem, they took a look and helped me figure it out without charging me for their time. The second time he took the time to explain how it broke and how to fix it if I didn't want them to do it. Apparently they do custom PCs as well as repairing them so I am definitely looking at them to help me build my next computer. The strip mall isn't exactly lively but this place is worth checking out! read more

The best place to get insurance quotes for computer repair or replacement. They work great with USAA insurance....awesome!

I'm giving 3 stars because they do good work on my laptop, HOWEVER, my mother bought a usb drive from them a while back and was told it was a 1tb drive. Turns out, it's only 250 gb! She paid 139.00 for it. I don't know if someone took advantage of her not knowing what to look for or what, but this was WRONG! read more

Great place, the 5 Stars are deserved. Then diagnosed my PC quickly and had the part to repair it in stock. They dun good.

I have used this store twice now to load Windows 10 onto my laptop and they do a great job. Most recently, I installed a SSD drive into my laptop but couldn't get Windows 10 loaded back onto it. I had the new drive and needed to clone the old drive onto the new one. I dropped it off and they copied the old stuff to the new one and had it back to me within 2 days. They are very fast and reasonably priced. I highly recommend them! read more

If you're looking for a business that stands behind their work and is 100% about customer satisfaction, then go no further. Hats off to the team at PC Brokers who were challenged with the repairs to our finicky laptop. They stuck with it until they solved the issue and our laptap has never been better! Just love a happy ending! Thanks, PC Brokers! read more

I stopped in to leave my PC for a new power supply yesterday, and when they heard that it would disrupt my business to be without a computer for 4 days they offered to repair it on the spot. Michael took care of the repair while I waited. I also bought a UPS backup power supply from them as well. Great staff with great work ethic, plus they know what they're doing. I couldn't ask for anything more from a business! I'd highly recommend them for any and all PC work. read more

Nothing less than 5 stars. And I rate higher if the rating system on Yelp was higher. They were AWESOME! Not only did they help me with my computer problem, they were kind, sympathetic, knowledgeable, fast, educated, and just very pleasant to talk with. I will use them any time I have a computer issue. Not to mention, they were very up front with pricing and gave me options for things I could do if I need a back-up plan with my computer problem. I LOVE these guys! I had a really great experience given the situation with my computer was so stressful and not great. Thank YOU for all your help! read more

A few years ago I had them build me a computer (with parts I had selected) and the computer still runs perfectly to this day. Never had a problem with it, the cable management is gorgeous, and they built it fast for a pretty fair price. Would absolutely go there again if I needed help with a computer or if I needed them to build me another. read more

We were looking to replace our old tower and monitor and saw all the good reviews. We worked with Travis who explained everything in terms we could understand and the costs were quite reasonable. Everything went smoothly including our own installation. I would highly recommend this company. read more

Fantastic shop. Well priced, polite, knowledgeable. Went above what I initially asked and paid for including cleaning up extraneous and duplicate programs that are inadvertently added on downloads and then hidden on hard drive. I have had 2 laptops in to be fixed and cleaned already. I teach IT, so I know I will be back. Great job fellas! read more

I was on vacation and these guys helped get my computer back from a "Windows Coma!" Doug was extremely helpful and found the whole team friendly. If I am on vacation in COS again and have computer issues, PC Brokers is my go-to. Thank you guys! Sure, it is easy to write a review after a favorable outcome yet even if it didn't work out I was impressed with them and their suggestion for future solutions. read more

These guys are amazing! We have dealt with them for over ten years. They never overcharge and are honest about their opinions. We have bought several computers from them. I recommend them over anyone else in Colorado Springs! read more

These guys are absolutely awesome. They give first-class service and attention to the customer. This is my favorite computer store ever.

These guys are amazing! I had a problem with my computer that other companies couldn't figure out. They instantly knew what was wrong, how to fix it, and offered to do so that day, quickly, and at a very reasonable price. They were friendly, knowledgable, and very helpful. I'd go back again for any computer issues in a minute! read more

I have used them numerous times and have purchased one of their refurbished laptops and I have always been extremely satisfied with their skills and performance. They've been extremely helpful, professional understanding and kind when customers come in who understand very little about computers. Recently I brought in a computer that needed significant analysis. They put in a lot of bench time but discovered that the computer wasn't repairable. I left only to realize later that I hadn't paid them and when I returned the following day to pay them they said, "We only charge for successes. We didn't succeed with your computer so there's no charge." That's nothing short of phenomenal! read more

I love these guys. I have them custom build my computers. If I ever need repairs, which is seldom, they're there for me. And considering the trip I have to make to get there, they work with me the best they can to get me in and out in the same day. Their prices are reasonable. The quality is great. Definitely worth the 150 mile trip from outside of Trinidad. read more

I've been scared away from using computer shops, but I headed into PC Brokers when I had an urgent heating issue that couldn't be ignored. Well, consider me converted. Not only did the guys there hand me what I needed to fix my problem for the time being, but they recommended a part I could pick up if I kept running into the same problem. Ended up buying the part (when the wife says "I think you should buy that" you don't hesitate!), and couldn't be happier. I will absolutely be giving these guys my business over saving some pocket change ordering online. read more

Had a great experience with PC Brokers today. They are now my go to computer repair place. My computer loaded Windows 10 on Saturday just because I guess. It was running fine at that point but I needed IE not Edge so I changed it and then the computer crashed and could not get back in. I called PC Brokers and spoke to Barry who was very helpful, suggesting a few things I might try and gave me options. I took the computer in and Travis took a look at it, got it running and made my week. Very friendly, knowledgeable and helpful. read more

Very knowledgeable, two different times. This time quickly assembled a more capable PC for a better price than other stores.

**HIGHLY OVERPRICED** I have been building computers for over 10 years and just recently moved to the area. Figured I would stop by and check the place out to see what their stock looks like incase I need something quick in the future. I was also going to buy a new GTX 1080 if they had it in stock. At first when I walked in the store it looked like it was full of old junk and not much of anything I would ever be interested in. Walked around the store and continued to see old junk. I asked if they had any GTX 1080s and was told no. Finally I found two HIGHLY OVERPRICED gaming rigs in the corner on display. One of the two actually had the exact video card I was looking for in it, a Gigabyte G1 GTX 1080, and the box for it was even sitting on top of the tower. I asked if they would sell me the card out of the computer and at first was told no, then the guy said yes and had to go look up the price. They wanted $999 for this Gigabyte G1 GTX 1080. This exact card is priced at $619 on newegg and various other online retailers. THAT IS A $380 MARKUP. WHAT IS WRONG WITH THIS PLACE?? I will never return to this place for anything and I hope everyone that reads this stays far from it. read more

This is an Update to my previous review. The owner, after hearing about what had happened with being charged for a correction to my computer that was not within the agreed upon specs, refunded the payment made for the correction. I am grateful for his help in this matter. Without a doubt I will purchase my next computer from PC Brokers! read more

I talked with a couple of places about servicing an Enterprise Drobo with a bad power supply. The first one I called let me know that they could not service it. When I called PC Brokers, they said to bring it in for an estimate. Once I drove 1/2 hour to deliver the device for an estimate, they let me know that they could not service it. Next time, please let your customers know the truth up-front, so they don't waste time and money. Bad service! read more

Thrilled to find a shop that offers the optional "Rush" service. Motherboard went down, they replaced it and the computer was available for pick-up the same day. Awesome service. Answered questions and performed a quick diagnostic about another computer that was having problems. Tweaked it on the spot. This is definitely my new computer repair shop. read more

These guys are simply the best. Excellent work, fair prices. They fix it the first time and don't take advantage of naive computer owners. Love these guys!!!!! read more

I have to agree! I am not anyone who could be described as a computer expert...but the guys at PC Brokers are! They have fixed both my laptop and desktop, and one visit cost me $0.00 due to the fact that the computer didn't need fixing, I did! Now I really do need a new desktop... Guess where I'm going! read more