I called about my laptop have a BitLocker issue and they helped me over the phone at no charge. I promise these folks will get my business in the future. So knowledgeable and helpful, great service! read more

This is the number one place to get your computer problems solved. I've been here several times. They are professional, fast, and fair. The prices here are affordable amd the service is top notch. This is without a doubt the best place to get computer repairs. We also used them for data recovery and they were able to save most all my data from a dead device. They also give free estimates so they are awwsome. read more

Great, friendly, fast, professional same-day walk-in service. Very reasonable prices. I highly recommend!

My computer stopped working one day after and update, I have DML a call to see how much a diagnosis would be and how soon they could take me in. To my surprise the said I could come in right now and they can take a look at it for FREE. Over the next few hours they were able to tell me the issue and even offer to fix it for me. Definitely recommend their services and expertise. read more

I had a laptop, still covered by insurance, that the third party insurance company failed twice to actually repair, due to some confusion between its front and back office. They agreed to pay for the repairs if I could get it done locally and send them the receipt. So I found DML and I was impressed by their website and work ethic. David ordered the parts the same day we took it in and kept in communication with me from beginning to end of the repairs. The laptop repairs were completed earlier than the estimate and the work was well done. Knowing that I had to send the receipt to the insurance company for reimbursement, David provide both a paper and online receipt. I was very pleased with everything done by DML and we plan on bringing some more computers to DML to be repaired. Thanks! read more

I had water damage and sent my laptop back to the maker and they wanted to charge me $800 to fix it. That was more than the laptop cost! I then took it to DML and they fixed it for a fraction of that. I also liked that they gave me different options from fixing the most glaringly obvious thing wrong to a couple of other issues they spotted from the water damage. I felt they were very honest, spoke in plain terms, and also were affordable. Thanks! read more

We had a little emergency where a project was due and the external hard drive malfunctioned. I called and asked the question they most likely hear frequently, "Is there any way you can expedite this?" I was told if I could have the drive there in 30 minutes and they would start on the data extraction. They got it a little before 4pm. Confirmed that it wasn't any good. My daughter bought a new hard drive and dropped it off. I received notice the next morning it was ready to be picked up and I had it at 10:30am. I was very pleased with the service. I was also impressed in the store as a customer said they would get a part off of eBay and the technician told him exactly what part he would need. I was dazzled a little more when I received a text the next morning checking to see that the files I needed were on the drive and able to be worked with. Outstanding and I have already recommended their service to a friend for their needs. read more

This has been such a stressful experience and huge disappointment that I feel like I need to let you know what happened. I brought in my laptop after it got torqued it at the hinges and the display had gone to pink vertical lines. The tech said I needed a new screen. I was doubtful because the screen wasn't cracked and the camera still worked. I had been using my laptop with no issues hooked up to a monitor. But otherwise everything was fine with my laptop other than the display. The tech, David, explained how the connectors in the hinges are part of the screen, so that's why I needed a new screen. So they ordered the new screen and I took my computer back home and continued to use it for everything including my multiple zoom meetings until the new screen came in. Then the tech replaced my screen. Their first mistake was they had ordered the wrong color - it was for a darker laptop. So now I had a two-toned laptop. I wasn't exactly happy, but I didn't care that much and I wasn't going to ask them to redo it. Bigger issue - the built-in camera no longer worked! I was panicking because I had an important video meeting coming up soon and my laptop had come back from the shop with the camera not working! The friendly kid who answered my panicked call suggested that I download zoom onto my phone and then buy a webcam until I was able to bring the laptop back in. When I took my laptop back in I had a friendly and collaborative discussion with the tech about what could have caused the sudden failure of the camera. He checked my settings, which were fine. So our next guess was the new screen was shipped with a non-working camera. So we ordered a second screen. When the second new screen arrived the tech installed it - and the camera didn't work with the second new screen either. But we knew the camera had been working in the original screen. So I brought the original screen back to him to reinstall. But now the camera didn't work on the original screen either. Now we knew it wasn't a problem with any of the screens. The tech said that the connector probably had been damaged or shorted at the motherboard when he installed the first new screen. I agreed with him, because I had done some research and knew that was most likely. It's fairly common for damage to occur to the connection points on the motherboard when a new screen is installed. It was an innocent mistake, but a pretty bad one. However, just to be sure, we did a full operating system upgrade. We both knew it probably wouldn't work. We were both pretty sure the connector had been shorted when he worked on it the first time. But we were hoping it wasn't that. By this time, it's been weeks and weeks. It was discouraging, but we were still patiently working together. He installed the new operating system and made yet another mistake - he didn't reload my photos. He sent my computer home with no photos - my entire life's worth of family photos gone. Luckily he still had the backup, he just hadn't loaded them. But the camera still didn't work. My built-in camera will never work again without getting a new motherboard. I was very sad but I didn't ask for a refund. I wasn't even going to bother to write a review. But my husband reached out to the owner, "D" to let her know what happened and she denied that my camera had been working when I first brought the computer in! I don't know if the tech suddenly changed his story so he wouldn't get fired, or if she just made that up to cover her backside. Everyone knew the camera had been working! The tech and I had been troubleshooting all along knowing that the camera had been working. The helpful kid at the front desk also knew my camera had been working, because he had to talk me through what to do after I got my computer back with the new screen and the camera was no longer working. I didn't own a webcam, I didn't have zoom on my phone, I didn't initially know what to do - because until the tech installed the first new screen, the camera on my laptop had been working! My colleagues knew the camera had been working because on zoom I would look up at the monitor display, and my friends and colleagues would be looking at my neck and chin rather than my eyes because my built-in laptop camera was below the monitor. So I looked funny on video, looking up above the laptop's camera. (The WORKING laptop camera). The tech, the front desk kid, my colleagues, my husband, etc. - all knew the camera had been working until the the tech installed the new screen. To D's credit, she did offer $100 (out of $500), but it wasn't about the money. I cared about being gaslighted. I was blindsided by the sudden made-up story that the camera had been broken when I brought it in, when everyone involved knew that wasn't true. The tech tries hard, but is mistake-prone. And the owner doesn't take care of her customers. Take your computer somewhere else. read more

I went in on a Monday at 7 am, and even though they don't usually open until 9 am, he went ahead and put in a claim ticket, which I appreciated. My laptops were repaired by Friday of the same week and the cost was much less than it would have been to get new laptops, so no complaints here. read more

So glad to have found this business. David was truly a lifesaver when my laptop screen continuously turned black. The service was incredibly fast and affordable. Will definitely return for future computer needs! read more

Knowledgeable and amazing customer care. They were able to fix my laptop urgently and did a fabulous job with certified parts.

My PC froze up, couldn't get mouse to work, had two new icons in bottom quick access tray. I called probably 15+ companies who wanted to charge up to $375 and some couldn't get to us for almost a week. I called DML, spoke with David, who quickly walked me through what to do and did not charge me anything!! Amazing!! I will only call DML going forward for any computer needs. read more

They are amazing.. professional.. they talk to you so you can actually understand what is wrong and how they will fix it... prices are very reasonable.. I will never go any where else..they are now my go to place for all things computer.. They go above and beyond like no other company I have worked with .... read more

I highly recommend DML Computer Repair. Every employee was courteous & helpful in dealing with a personal ransomware situation. Dave went above & beyond!&?De graciously took extra time to help me to learn & to effectively,safely respond to a stressful situation. Thanks DML! read more

Same day service, super affordable. Would definitely utilize again. We called several places that quoted us three times the cost. The gentleman that helped us was really nice and walked us through the issues. So glad we found DML! read more

Great job from this small business. Personal service and gave me an accurate estimate before I left. He gave me all the possible scenarios on what could be wrong and it turned out to be just the laptop screen. They did have to order it as it was not in stock so it was ready in a week as promised. The price was reasonable and I felt as though I could trust them. They don't take credit cards so bring your checkbook. Another good way to reduce overhead and keep the prices down. I'll be back for some hard drive recovery work. read more

omg what a godsend! my sound would not go on my laptop so i went over to best buy geek sq , what a joke had to make an appt for next day, and she was on her phone tic tocking!! then staples "sorry sir we are short wokers! then i found dml and david 5 miles away!! called him "no prob come on in" well, what i thought was simple wasnt and he spent an hour and fixed it and did extra stuff i needed, no charge! as a business owner i know the value of a great employee, david, if i could give you 10 stars i would!! thanks !!!!! read more

Excellent experience all around. Failed hard drive, but recoverable data, basically overhauled within 24 hours and everything runs better than new. Can't express strongly enough how good their process and communication is from initial contact to final product/repair. Prices are reasonable, they explain options in layman's terms, and our trust level is very high for this great small business. Both De and David are knowledgeable and professional, you'll be very pleased you found them! read more

OMG!!!! DML is the best computer tech & service shop in/out of town! The Techs know what they are talking about and explain everything to you so you can understand. They know what problem you are having and how to solve the problem with in minutes of your explaining it to them. I have been told by another shop that my computer was not fixable. Not true. Not only was it repairable but it was very inexpensive. DML techs are honest & knowledgeable. They also offer 24 HOUR TECH SUPPORT! Which we did not get at our other repair shop! i will go nowhere else! I will recommend DML to all who ask "where can i take my computer to be serviced where i am sure to get great honest, experienced service" DML!! of course! read more

I was beyond happy with this company. I contacted them on a late Thursday night about a recently non functioning external hard drive I needed the information off immediately. Not only did they see me first thing on Friday morning, but had an answer for me before lunch and the completed project and all my data retrieved by Mid afternoon on Saturday!! I give this store 5 stars and would give them 10 if possible. In less than 36 hours they got the job done! Make no mistake, your are in the best hands in the region and I will go to them again! read more

First of all, I work in a school as a tech specialist, so I have some experience with hardware repair. When the power button on my daughter's laptop stopped functioning, however, I didn't trust myself to crack open the case to fix it (I'm much more comfortable with desktop repair). David at DML responded to my email inquiry right away, and when I took the computer in to him he stopped what he was doing and fixed it on the spot. Highly highly recommend! If you ever wonder where techy types take things for repair that they can't fix themselves... this is the place! read more

After going to DML for a second device I am convinced that they are the best repair shop in town. They are very knowledgeable and made sure I understood what the issues were. I have been to other places that just confused me and I felt a little taken advantage. I definitely will be back with all of my tech needs. I recommend DML if you want a pro you can trust. read more

Excellent service - even though he was busy, David looked at my machine, found the problem, fixed it, and had me on my way in minutes. Recommended. read more

Stellar work, outstanding service and turn around rate, super reasonable prices and very honest business. This is the only place I'll take my computers read more

Put my laptop in because it was literally screaming, "you have been infected, blah blah blah,!" every time I turned it on. Took it to DML. Not only did they fix it but the wonderful woman in the office spent time with me when I picked it up going over what happened and what I need to do (and not do)to keep my laptop in good working order. So appreciate it! read more

DML Computer Repair is my first stop when I have hardware or software issues. David has saved me from the "blue screen of death" and much more. Great customer service, quick and accurate estimates, and reasonably priced. read more

I realize I'm the dissenting opinion here but I will never again use this company. They are cheap yes, and they're nice enough... Until they screw up your computer and then refuse to fix their mistake. They wiped my entire laptop without an appropriate backup and when I got it back I was just lucky that I had backed up about half of my things myself. They are great until they screw something up. And maybe their mess ups happen only seldom, but I was not happy in the slightest at how it was handled once they realized they messed up. To add insult to injury, I was still asked to pay for the work they did on my computer... Which in reality was just wiping the hard drive (I could have done this myself for free) but I had taken it in with the expectation that it would be optimized and restored with a items backed up and replaced when finished. This clearly didn't happen so I just won't be back. read more