1. Compu-Marc

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Colorado Springs, CO

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Review Highlights - Compu-Marc

“So again, I have to give him (and therefore Compu-Marc ) five stars for being customer orientated up front.”

Mentioned in 2 reviews

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People searched for IT Services & Computer Repair 340 times last month within 15 miles of this business.

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SpringsGeek - Front door to the business

SpringsGeek

(22 reviews)

My ASUS Zenbook is my right hand for the past year. I work on deadlines. Literally while on a…read moreconference call it went to sleep and never woke up. There were no warning symptoms or messages. As luck would have it it was 3 weeks out of warranty. I spent an hour on the phone with the manufacturer 's Tech Support troubleshooting and trying to restart it. I could hear Windows 10 coming back up but couldn't see a thing; not a glimmer, flicker or squiggle of light on the screen. The only physical support/repair offered was via mail to the vendor and then forwarding onto manufacturer for repair in 7-10 business days with an estimated cost of $510 + shipping, handling and insurance. Hell, I could buy a refurbished one for that without the additional hassles. I literally spent part of the night searching for a local repair guy. Called mid-morning, spent 15 minutes talking to Alex about my ill Zenbook and arrived at 2 possibilities and repair costs for each option if needed. I had an appointment for 2 PM and was out of there 45 minutes later for way less than $100 with a clean, WORKING Zenbook and a 60 day warranty. Alex knows his stuff, delivers AWESOME honest, good workmanship at a very reasonable cost without BS or the run around I got from the manufacturer. YES the Yelp reviews steered me to him!

If you value your time and need help with your computer and network, DO NOT call Alex or…read moreSpringsGeek. Stay away!! We scheduled a 9 am home visit for IT work almost one week in advance. I agreed to his price, and he knew what help we needed. Alex was a no-show. I was worried and called a few times. No reply back. I waited for a couple of hours in case there was a good reason and because I had waited several days to get this work done. I even called later in the afternoon to give him a chance to let me know what happened. Several calls into him without the courtesy of a return call. That all happened six days ago, so no excuses at this point. Meanwhile, I lost valuable time. And need to schedule someone legit to come out and help. Someone late who does not offer an apology does not return a call, does not bother to clean up his mess, and wastes your time (and money) is not worthy of your business or consideration. Meanwhile, there are a couple of legit computer experts with professional approaches to helping others and earning their fees. Alex P. from SpringGeek is not one of those people. Call Compu10 or Techno Guy Computer. Anyone but Alex and SpringsGeek. Or even buy a new computer, because it is gotta be better than waiting for Alex to no-show! Stay away from this bush league operator.

Best Buy

Best Buy

(51 reviews)

$$

I visited the store about 30 minutes before closing because I needed a specific cable for my dash…read morecam. While I wasn't sure of the exact name of the cable (which turned out to be a USB to Mini-B), I brought my old cord with me as a reference. When I asked an employee at the front of the store for assistance, I was directed to a couple of general areas where the cable might be located and was left to search on my own. Unfortunately, I initially purchased the wrong cable. After testing it in my vehicle and confirming it wasn't the correct one, I returned to the store and asked for help again. I was once more directed to the same section without any hands-on assistance. Eventually, I was able to locate the correct cable myself, and I appreciate that Best Buy had the item in stock and the price was reasonable. However, I was disappointed that, despite the store being relatively empty and my explaining that I was in a hurry since they were closing soon, I was unable to get direct assistance from staff on either occasion. Overall, I would give three stars for product availability, but only two stars for customer service.

Bought a 65" Samsung smart TV in November, 2025. Bought a 5yr. warranty as well. The TV has…read morefailed, and I called the Geek Squad to come out for service. The call center (over seas no less) told me that the warranty I purchased from Best Buy will not provide any repair services until the 1 yr Samsung warranty has run. They gave me the "Customer Service" number for Samsung (which is closed) and I have to have the TV serviced through them. Wish they had told me how this works up front. Now I have to deal with Samsung to get a repair. This is non-sense. Why did I pay Best Buy nearly $200.00 for a warranty that does not kick in until Samsungs's warranty expires. I suspect I will be without my TV for quite some time. Completely unacceptable!

Compu-Marc - itservices - Updated October 2026

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