I went for a hour massage today with Michelle. She is so sweet and nice! I barely give 5 stars to…read moreanyone and it wasn't perfect but it was way better experience from other places I went. Very clean and simple place. Price is not bad reading previous reviews they are actually not pushy or anything. My go to place since I'm in the neighborhood. I gave 5 stars because very quite which I love and warm and dark. I don't want to get cold and hear things and be in light when getting a massage. Will be back!

I went there many times and I have to say this is a very clean and quiet place. Simple and nice…read more They charge 40 dollars for 60mins massage. Usually I give the girl 20 for tips. Because I know that is not like The restaurant，just Order and serve food and then leave. Massage therapy is one-to-one for 60mins . hard working. They deserve more tips

Great massage but they insisted there was an $8 mandatory tip for a $28 half hour back massage…read more.. and that this was standard practice for massages. No it isn't.... Dude, pay your workers a living wage instead of trying to milk mandatory gratuities out of your customers after the fact.

This well reviewed spa near where we were was perfect to fulfill my teenage sons desire for a foot…read moremassage. Heck, I decided to get one also. We walked in and there was over 6 employees sitting on the fluffy recliners used for spa services, while watching tv. They seemed surprised when we walked in, enough so that my son and I questioned whether we were supposed to be there. I told them we each wanted the $20 30-minute foot massage. They tried to tell me it was $28. At that point I pointed to the menu and price and they relented. Massages were below average. My masseuse didn't hit pressure points correctly so I t hurt. They used an open container of Vaseline as the massage oil. Like dipped fingers in something they clearly have used before then slathered it on our feet Then came time to pay. I gave $50...$40 for the massages and $5 each for a tip. The lady wasn't happy. She told me $10 each. I said no because that was over 20% each, happily said thank you, and just left as she argued.

I have been going to Smart Spa/ Ms. Elaine for a yr now. I learned of her services (through…read moreGroupon) at a time when I was making a conscious decision to intentionally support small businesses owned by Black women and when I realized she was Jamaican I felt even more implored. The space is shared with a salon but that isn't problematic as she has her own private area and once the door closes, there is no noise from the salon. You might hear footsteps from the apt above but that wasn't an issue for me since I've never gone for massages, only facials and waxing. Here's what works really well: the prices area great. Even if you went in on a Groupon, which I did...I had purchased a package of 3 Brazilians, even after that expires she will honor the same rate moving forward . She's great with Brazilian waxes and will make sure she get every single hair( painful as the process might be). She's a little heavy handed but thorough. She's also great with facials. I've done several different types and I was mostly always pleased with the outcome. The space is clean and proper sanitary conditions are maintained. Here's a couple things that I am suggesting: Ms. Elaine could benefit from having a proper voicemail set up for the business. You call her cellphone and sometimes the way she answers/ go about the appointments come off rather harsh. How customers are received is a huge part of a business and you can't afford to falter in that area. Next, not everyone speaks your dialect and while it's good to have because it makes you culturally relevant to some customers (myself included) I could see how others could be turned off. This is not judgement, it's critical feedback with good intentions to see your business do well and support your talent. P.S. customers are not allowed to park in the lot but there's plenty of parking of paid parking on the main and free parking on the side streets. In closing, I don't know a lot of black waxers /aestheticians who own and operate their own business so I support them when their business and craft is quality. Ms. Elaine has a good heart and she deserves to win so I will continue to support her as I encourage her to develop elements of her business.

The owner of this business is extremely unprofessional. She or he told me I was playing games with…read morethem because I was unavailable to go to an appointment time slot. I will never tolerate a rude staffed no matter how much of a discount I would have been getting on Groupon there are plenty other deals and much cleaner places to go then this place.

Prices are good, massages are great.. the guy who runs the front desk is a jerk. I was going here…read morefor massages since the place opened. My friend and I had an appt for 90 min massages.. Around an hour before my friend told me she would be running late. For the entire hour, every ten mins i tried calling to alert them that we will be running late but no one answered the phone so eventually I left a message. Around 10 mins before the massage the front desk man called me, as is customary when you have an appt. I told him that my friend and I would be running around 30 minutes late. At this he scolded me for letting him know 10 minutes before that we are coming late. I didn't even bother to explain that I had been trying to call for the past hour and told him to go F himself. There are three other massage places similarly priced in the area that are just as good, so no big loss on my part.

Amazing. Bang for your buck. As long as it's a woman massaging you. The guy there does absolutely…read morenothing. He will make you feel like you've wasted your money. I've been going here for years and he's just gotten lazy I guess. But the women do an amazing job always!

I decided to finally go here as I pass by it all the time. It does seem a bit shady, but that's…read morewhat gives it character. I gave them a call and there was a bit of language barrier, but was able to make an appointment. I asked how their business is while I was getting a massage, and there's only one employee and she said they open late and close early as they don't have much foot traffic. Hopefully, theh won't go out of business as I will go back. It's very inexpensive for a body massage and foot rub.

I had a very disappointing experience here due to misleading pricing and an attempt to force an…read moreundisclosed "mandatory tip." The price board clearly stated $40 for a 60-minute body massage. My companion and I each received 2 hours, which comes out to $160 total ($40 x 4 hours). This is straightforward math. At checkout, we were suddenly told the total was $260, because they claimed there is a required $20 tip per hour per person -- something that is NOT posted anywhere, not on the wall, not at the front desk, not on the website, and not communicated beforehand. That is not how tipping works -- especially in NYC. Tips are voluntary, not mandatory, and certainly not something that can be invented at checkout. If there is a service charge or mandatory gratuity, it must be clearly disclosed upfront. This felt dishonest and predatory. What makes this worse is that I was already planning to leave a 25% tip, bringing the total to $200, which is more than fair. Instead of appreciating that, they attempted to pressure us into a 50% per hour per person tip, based on rules they made up on the spot. This experience completely overshadowed the massage itself. I would not recommend this place unless you want to argue over pricing and be put in an uncomfortable situation at the end. Transparency matters -- and this business does not have it.

Found this massage gem by accident. $35 for an hour foot massage, $40 for an hour body massage. It…read morewas not too busy on a Sunday afternoon. Place only has a Chinese name. The guy who did my foot massage was amazing . He knew how to give a proper foot and lower leg massage. I had a minor headache and that disappeared. Sometimes, my right lower leg can ache. He massaged it away without any pain. I felt wonderful. There were no gimmicks. Just pressure points focus and relaxing foot massage. Place was clean. I was offered tea before the massage started. And then offered tea after the massage. Will definitely be back to try a full body massage.

yumi very excellent body an foot massage lisu spa manager is good ther very good massage and…read moreservice I would recommend this place

This was the best experience I ever had. I had a 60 minutes…read moreBody massage and I felt relaxed and comfortable.

Visiting for the weekend. Stopped in for a quick 30min foot message. Felt so good. Just what I…read moreneeded. Place very clean, friendly and relaxing. after walking all over New York this place is a must! Close by to hotels and restaurants. Easy to walk in which was great.

Nice and relaxing place, $35 for a 1 hour foot massage, with a $10 minimum tip (29%)... That's a…read morelittle strange in my opinion, but whatever. It was worth it. But they should work on their professionalism. The therapist got up and left for 5 mins at one point to deal with incoming customers. The other therapist protested and complained about massaging my pregnant sister in fear that she would send her into labor. That was one fit I won't forget. Thankfully she went through with the massage and we left happy.