Unfortunately, this WSS store is closing. It was one of the only remaining shoe stores in the neighborhood. Not sure what the story is. For now, the items in the store are 40 to 60% off. read more

WSS - This location is closing! As of 4/7/26 - Shoe Stores Near Me - Oakland, California

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Sent me the wrong size shoe and then refused to exchange for the size I bought. Super unhelpful through email and were unapologetic for sending me the wrong size. read more

Three different staff members helped us find the pair of shoes we wanted. Latoya ultimately located the specific shoes that we ended up buying. I appreciated the staff's team work and the willingness to spend time searching on our behalf. read more

Do not order things online from this store. Jamie Garcia is rude & not helpful at all. They do not honor their own coupons if they cancel part of your order, when there own terms of service say they only remove part of your coupon if you return or exchange something. I literally had 2file complaints with BBB, california DCA, and the FTC. Because they would not honor a $25 off $100 + purchase even though my order was still over $150 after they canceled part of my order. There customer service and Jamie Garcia personally said they would not correct it. Which is a huge problem because a coupon is a legally binding document once a customer accepts it. Total bait &switch, deceptive advertising, & possible consumer fraud. Be careful read more

I ordered a pair of Air Jordan's from WSS and they gave me a delivery date and charged my credit card and days before it was to be delivered, I got an email stating that they did not have my item. Wouldn't it have made more sense to check before charging for something they didn't have. I did receive a credit back, but it all seemed a bit backwards. Then I was asked to rate their "service" and when I gave them an unfavorable rating, they sent an email that said: "We thank you for your review, but unfortunately, we can't publish it because it did not meet our product review guidelines. However, we value your contribution and hope to post your review next time! Edit your review" When I went to edit it, it wouldn't let me. So, I guess only positive reviews are posted. Not impressed with WSS. read more

I try to support my local businesses but some are just there to scam us. My son found a pair of Nike Jordan's that we liked. The store employee told me the price of the shoe when I asked and evened showed me the price on the shoe. When I get to the register, the store manager says that was the wrong price and seriously wanted me to pay $50 more for their mistake. She did offer me 20% off after I stood there and demanded she explain why I am to pay for their mistake and not honor the price on the shoe AND what the store employee told me. She asked me to leave which I gladly did without the shoe and we won't be back. read more

buyers beware wss is a sham and a scam!!!! they will take your money and push a order through even the item in low stock or outta stock all together!!!! they after you file a claim with them they'll make you wait a long time for them to tell you the claim was denied but when you ask for the claim or details so that you can file your own claim they won't give it to you and then the manager will write a note on the account saying that they won't help you any further!!!! so please stay far far away from this company they are taking people money and not delivering the goods!!!! read more

Purchased a Jordan release on 3/10/2018 and instinctively bought the shoes without inspecting the product first. I noticed the shoe horn (cardboard inside) was missing from left shoe and was a black mark on the left shoe heel. The lace was undone on the shoe as well, further convincing me the shoe was definitely tampered with. Basically sold me a used pair of shoes at retail price. After a couple days I decide the black mark was bothering me too much to keep them so I tried to return them today (3/13/2018). They denied my return because they said they posted a sign stating, "all sales are final on new Jordan releases." However, I did not notice any sign(s) posted anywhere or it might've been taken down due to the fact this was the last pair available at this location. They could have at least told me before the purchase something was wrong with the shoes or sales final with no return. I may be out $160, but now I know not to ever shop at WSS. These shoes are unworn while under my control and in the condition which WSS sold them to me. I included photos to detail the black spot and showing the same conditions of the original purchase date. read more

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I was very excited for the opening of this store! But the first and last time I was there my partner and I where stared and followed around the store. Made us feel very uncomfortable. The employees and security make it very obvious they are watching. It's understandable but it's very uncomfortable and people cannot shop in peace. Overall the store is super neat! Easy to find shoe sizes and clothes. The staff is friendly and is always willing to help. I just wish they wouldn't make customers feel uncomfortable and make people feel discriminated. read more

I'm really surprised about all the bad reviews. Glad I didn't listen to them and decided to go check it out. They have a pretty large selection of vans, nikes, adidas, & chucks for women, men, kids, as well as toddlers. They have some other popular brands but not a whole lot of those (like DC's or Pumas). I grabbed two pair of vans for myself. Unfortunately, my husband was a bit more selective and of the styles he liked, they didn't have his size. The workers were super nice as well. Will be back another time when it's time to grab some shoes. The have sports clothes & backpacks as well. Worth checking out in my opinion. read more

WSS - Shoe Stores Near Me - Oakland, California

Don't let the bad reviews fool you If your looking for affordable Shoes for the whole family then WSS is the place to come. They sell all the top name brands Jordan, Nike,Puma, adidas ain't could go on.They have so many options to choose from. And they get Jordan releases. Come check the store for yourself. read more

WSS - Jordan Release - Shoe Stores Near Me - Oakland, California

ordered some shoes for a concert I'm going to and they sent the wrong ones and won't replace them

Really like this place to get shoes for the kiddo. Lots of different styles and brands to choose from and very reasonable prices. Staff is always really friendly and they have a small selection of other gear like shirts, socks, and hats. read more

Staff was nice! Young Lady & Security Guy were helpful. But why they can't have just 1 full length mirror?!

Horrible customer service! Wasn't greeted when I came into the store, but when a (maybe because of my race) Then I was followed in the store but when he got caught up seeing that I was headed to the register he tried to Play like he's wasn't following me. Bought the shoes anyway just to let them know I work hard for My money and I can afford Them! read more

So I ordered shoes to have them delivered to my store. Was supposed to be 3 DAYS! Instead I waited 10 and had no alert that my shoes were in the store. I was really looking forward to these btw. So I called the local store since the online store has NO ONE TO HELP!!!! The local store said they'd look into it and call me when they came in. A few hours later, now on day 17 the day i called, and they CANCELLED my order! Then there was no one to call! What a scam! read more

Came to the first time with my son, because the shoe he liked was not available they place an online order for us. Two weeks later we get an email stating that the shoe was not longer in stock, and that our full refund was going to be available in 3 to 5 business days. Days go by and no refund, called the 800 number for costumer service and kept getting nowhere (basically) they hung up on me 4 yes FOUR times. Decided to go to the store and for about one hour of going back and forth she called costumer service and couldn't figure how to refund my money! Then she went to the back of the store to speak to another manager and... This business needs a lot, a lot of help on figuring simple things out. Level of frustrating is unbelievable high read more

Good deal on shoes. Theese 1 stars are from fairies that try to buy rare shoes to resell. I buy shoes to wear and this is the place to go. Check it out for your self and see what's up. read more

I went to this place to buy some shoes for my kids and the secury guy it was keep looking at my son like he was stealing something it make me feel uncomfortable even though i bough to pair the guy followed us that make feel that the security guy it was racist read more

This store has good deals if you are in market for Jordan or Nike brand shoes, as you can sometimes save around 25-40% off the original retail value; especially when they offer in store coupons that can sometimes save you an additional $10-$20. If you do decide to visit this store, i'd suggest downloading their app for your smartphone, it easily tracks your reward progress and keeps you updated on sales, promotions, and coupons. read more

Horrible shop! I ordered my product to their store and it never came. They didnt text, call, email, or anything! Scam place. Wont be back!

First time there and i like it. Shoes are easy to find. They got a lot of sizes. And well organize in there. The employees are great. Thanks for the help today. I'll be goin back for more. read more

After getting in the mail coupons every month we decided to give this store a try. Once we got there we noticed a very bright, clean and organized store. Great variety on brands, colors and styles. Very easy to find shoe sizes. Ms. Athziry literally went out of her ways to help us out. Definitely going back for more. read more

This store is the worst shoe store I've ever purchased shoes from. The security is way too aggressive. These guys that are supposed to be "security" or "lost prevention " are the worst ! They do way too much . They automatically size you up as soon as you walk in the store not trying to be discreet at all . I went in there and made a $480 dollar purchase, and in the beginning I started putting some merchandise to the side so I can purchase it when I was done looking around. keep in mind they are following me and keep walking by me the whole time finding excuses to stand a few feet away from me . So when I went back to where I was putting merchandise to the side they had already put all the merchandise back where I got it from. It was upsetting because i had specified to an employee that I was going to purchase the items I was setting to the side . Only because the merchandise was at a really good price I decided to go ahead and get all the merchandise again but this time I took it to the counter, because they have no shopping carts or bags to place merchandise in while shopping. At this point I am well over annoyed . So I just decide to proceed to the register and checkout . When I get there I am paying for my merchandise and it is almost 500 dollars so when they see me pull out a stack hundred dollar bills there's whole attitude changed towards me . The top flight security guards immiI felt racially profiled. I ended up taking everything I purchased home except for a pair of olive green air max 90's and I actually went back today to pick up the shoes after nearly a month after placing my order. So I get there , wait in line , and when I get to the register the young man at the register tells me to step a side till another person can assist me . This is so annoying because the shoes were literally in my eye sight right behind him . Even tho I told him that he still made me wait till his manager was done with the other costumer. Apearently he didn't know how to ring up online orders even tho I had already paid for the shoes when I placed the order . So finally she is able to hand me my shoes. I open up the box . And what do I see ? A pair of obviously USED Nike air max 90'S!! Yes they were used . Looked like somebody wore them for a week then just cleaned them and returned them . They had scuffs all around the shoe , and they had creases like someone wore them. Worst experience shopping for shoes ever !! I would give it a negative rating if I could . Don't buy shoes here especially if you are a picky buyer. read more