Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

My biggest issue here is no longer the exchange itself -- it is the people representing your…read morecompany at the counter. The reality is that rude, dismissive customer service drives people away. Customers can tolerate mistakes. Customers can tolerate policy issues. What people do not tolerate is being treated as though they are an inconvenience when they walk into a store prepared to spend money. I spent nearly 50 minutes looking for replacement shoes after following the instructions given by your staff. I returned to the counter and was met with an attitude that made the entire experience feel unnecessarily unpleasant. That kind of interaction leaves a much bigger impression than any return policy ever could. You should seriously consider the long-term impact of allowing employees to interact with customers in this way. One negative interaction may seem small in the moment, but over time those experiences absolutely cost business. People remember how they were treated. I can say with certainty that experiences like this make customers question where they want to spend their money in the future. If I have to choose between dealing with rude and dismissive interactions versus shopping somewhere that values customer service and basic professionalism, the decision becomes very easy. I think your management team should understand that poor customer interactions do not simply create one unhappy customer -- they create people who share those experiences with family, friends, coworkers, and others making decisions about where to shop.

Knowledgeable, friendly, great selection, nice vibes. Did not feel like they were selling me…read moreanything, just there to be helpful. Standard high end running store prices. What's really cool is they have a physical therapist in house a couple times a week to analyze your gait. I'll definitely be shopping here for my next pair of active shoes.

ALL MY HEALTHCARE FIELD WORKERS!!!! Check them out!!!…read more I have been dying at work due to me wearing the wrong shoes, and everyone has been telling me to try Hoka shoes. I didn't even know how to pronounce the shoes when I called lol. I was on Google and was trying to find where I can buy some from that was close by... I didn't really feel like going far or a lot of other shoppers in the store, crowed.. just too much social anxiety. So I found this very cute aesthetic pleasing " nurse shoe store " I call it online. I called and spoke to Victor on the phone, he's the OWNER!!! Super cool chill guy...great vibes - I loved his vibe in fact. He told me what they had in store and what most Nurses go for but he had exactly what I needed. I came on by, he brought out sooooo many different brands for me to try on and even different styles in the different brands. He took his time with me, he was not rushed. Didn't mind helping me actually find a great shoe that worked for me, he even let me try on each and every one of them, measured them for me to make sure they were a great fit... There was me and another customer in the store and also another store associate I believe name Andrew!!! Everyone was super chill, it was definitely vibes. We all talked about shoes and the shoes we were looking into and I felt so comfortable. I really want everyone to come check out this store!!!! It's so hard to find a shoe store that FOCUS on COMFORTABILITY rather than TRENDY!!! And idk about you, but I'm getting up there in age and being comfortable means more to me than anything!!!! I want everyone to check them out!!! Parking right in front of the store. Which is also a score!!!! Oh yes, best part!!!! GREAT PRICES!!!!!!!!!!!! I will never go buy another work shoe anywhere else!!! EVERYONE RUN NOW DON'T WALK!!! CHECK THEM OUT!!!

DECENT VARIETY I…read morecame here on the Sunday before the first day of classes on Wednesday. I went to two stores prior to Bear Basis. I was looking for California Golden Bears clothes I could wear to a sports center/ gym while representing my alma mater. The two stores I went to prior to Bear Basics were more specialized in the merch but I couldn't find what I liked. When I came here I was hoping to find a t-shirt and short that appealed to me. After searching I found the items I liked. The t-shirt I bought had the insignia of the university. Also I bought a pair of blue short with a Cal logo. Both items were Champion brand. I liked the store because of the variety of Cal apparel. What made this store appealing to me while I was a student was the abundance of vintage graphic t-shirts. This was the place where I bought two Beatles album cover t-shirts: Sgt. Pepper's Lonely Hearts Club Band and Abbey Road. When I looked at the vintage shirts upstairs I noticed there were lack of selections unlike before. The quirkiness appeal of this place is gone, but Bear Basics is a nice store to purchase decent apparel.

The selection is horrible, the prices are even worse. They do not take returns after 7 days. If you…read morego within 7 days they only do store credit and will not give you cash back if your new selection is a bit cheaper. Do not come here to get your merch!!

Although, I am from here, I never patronized this business…read more I am so glad that I had a chance to stop by and purchase a sweater. I absolutely love the color and saying. The store is spacious and clean. Parking is a pain as it is located downtown. I love the shirt display as soon as you enter. In the back they have a dressing room for your convenience and also gear from other local artists. The young man who helped us provided great service and was knowledgeable about the product. The telephone booth is super cute to take photos. The prices are a little steep, but you really can't find a shop like this that has the bay gear and quality. I can't wait to wear my sweatshirt!

Been a hot minute since coming into Oaklandish and walking into feels less like shopping and more…read morelike stepping into culture. The walls speak in bold prints and clean lines, telling stories of the Town and the Bay period. Every thread feels made of quality. Every piece is statement wear fasho. From classic logo tees to those lowkey designs only real Townfolk recognize, Oaklandish will have you repping the town without you saying a word. It's for the born and raised, the newly arrived, and the ones who carry Oakland in their soul, no matter where they go. I'm not an Oakland native, but I got a lot of family from Oakland. I didn't purchase anything cause they didn't have one piece in my color but it's all good. Everything is fairly priced and they have a nice selection for everyone. The one employee was hella chill and down to earth. Oaklandish isn't just a brand, it's a bridge like the Bay Bridge. Between past and present. Between hustle and heritage. Stay rooted. Stay lifted. Stay Oaklandish!!! Shoutout to the Town.

This store is monumental. Easy to get to from Campus, right in downtown Berkeley. It's always clean…read moreand the staff are very knowledgable about Cal and it's products. I usually see the same people when I go in, perhaps it's family operated? I definitely trust the guys there, they have a security guard and oftentimes, if you have too many bags you'll have to leave them by the door. There are so many different emblem T- Shirts to choose from, some larger sizes (than small), and various colors to choose from. Sweats, Back packs, discount rack, are neat too. I've worn the sweats too and they are comfortable and warm. Standard UCB designs, a staple! A must- have for winter in dorms. They also sell back packs, water bottles, mugs, and flags. And lots of fun stickers, key chains, and other accessories, too! I purchased a large yellow button with blue logo of the bear. One of a kind. An Oski Bear keychain, and a magnet with the Campanille. All things I still cherish until this day. Check them out.

This store sells all things Cal, that is the University of California apparel, and it's located in…read moreDowntown Berkeley, right in the middle of everything!! Price wise, there were actually some t-shirts that were not ridiculously overpriced, and were really nice. They were sectioned off by price, so that made finding one a lot easier. Lots of clothing, but their hat and cap selection was kind of limited, but this is a very small store, so it's understandable. I was here before the Cal/Duke football game, so it was pretty crowded that day!!

When walking into a retail establishment and seven people are standing there doing nothing and at…read moreno time do they greet you or ask if you need help it is time to spend your money elsewhere. Do better Shoe Palace in Emeryville.

Shoe Palace always has a great selection of shoes, and this location on Bay Street in Emeryville is…read moreno different!! They have a good selection of Jordan's, and the prices weren't as bad as I thought they would be. But the sportswear in here is pricey. It's always hard to find my shoe size in stores nowadays, so I didn't make a purchase. But definitely a good place for shoes in Emeryville!!

I really like this store. I love the merchandise. The prices are great. No stress dressing room…read more Men's store has no signage outside.

The store(s) men's and women's are both located in the Bay Street plaza. They are clean and well…read moreorganized. They offer a great selection and plenty of sizes. Staff are friendly and knowledgeable. I frequent this location mostly out of convenience but also for selection. Parking is easy . And it's close to other stores and restaurants. Definitely a good place to shop!

The staff at model shoe repair went above and beyond to find an impossible part to replace a latch…read moreon my favorite purse. Their communication and attention to detail was above par. I highly recommend them!

I brought a pair of treasured cowboy boots which needed a lot of help into MSR and am so pleased…read morewith the work they did. I inherited the boots from a relative and had been wearing them for years without any interventions, so they sorely needed new heels and soles, and there were a few very worn parts of leather that I didn't know what to do with. The team at Model Shew Renew did such a beautiful job. The new soles and heels look and feel perfect, and they polished the leather as well. They gave my treasured boots a new life, and I'll definitely be bringing all my future shoe needs to them. Thank you!!

Casual cool vintage and records. Good selection of 90s and sportswear. I live the clothing I found…read morehere!

Best record store and vintage clothing. Walti is very friendly and also a great producer,!read more