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    H&M

    2.5 (213 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Dee Z.

    This H&M is the bottom of the barrel compared to the other stores. This is not necessarily in terms of merchandise available but in terms of customer service. The store/floor manager always seems pissed about waking up in the am and never acknowledges the customer in passing. Her sweet demeanor seems to have rubbed off on many of the store personnel. How one can be comfortable ignoring the public who spends in their store is a mystery to me. I had a return and a purchase today. There was one cashier and a line of customers. Hakim was the lone cashier. When it was my turn, he actually made me wait additional time while he placed each of my returns on a hanger. I asked him why he was making me wait while he did this. He stated that it was a store policy to hang clothes and make the customer WAIT while performing this task. How is this possible when I'm PAYING for parking????!!!! If this is in fact the store policy, it's costing me $$$ to watch H&M employees do their FCUKN job. In addition, I informed Hakim that one sweater had animal hair on it and it was the only size on the rack. He told me that I could either buy it or receive a 10% discount and then, could not return it. When I looked at him like I was going to beat him down, he added, "So, whadda want me to do?" Ok, ring my shyt up before I catch a case. I shan't be returning to this location because the store personnel needs to either be terminated or retrained cuz they certainly miss the mark on customer service deliverables and the "I hate that I woke up this morning" attitude doesn't work for me.

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    4 months ago

    I really like this store. I love the merchandise. The prices are great. No stress dressing room. Men's store has no signage outside.

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    Review Highlights - H&M

    I bought a few gift cards from H&M for my coworkers this holiday season.

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    Chic - "Chic's Interior Display".

    Chic

    4.5(27 reviews)
    2.3 miNorth Oakland
    $$$

    Rana has a unique and wonderful eye for finding the coolest fashion from around the world…read more I treasure my collection of the outfits I've acquired from Chic over many years. Dressing up is fun and provides me with extra motivation to keep getting out to do interesting things...

    Rana was sooo nice! I had read the reviews and thought I'd splurge on a nice classic but…read moreone-of-a-kind dress for a special event. I texted her (due to COVID, still only by appointment) and she replied immediately and I visited that day! I described the event to her, the theme, who I would be meeting, what location it would be, and she totally ran with it and pulled some unique, brand-new couture dresses from Berlin to Tokyo. We were both excited it seemed, and in the end it was so hard to choose! This stuff is quality and comfy! Don't be afraid to tell her what you enjoy and don't enjoy about the dresses, Rana has plenty to choose from and knows what to do with that information. I eventually ended going with a comfy, flattering and elegant black dress that will last me forever. But a close second was a smoky pink feminine asymmetrical dress that made me look like a million dollars. I may be back to splurge on that dress too, as I'm sure I'd wear it plenty and by the 5th or 6th wear I will have already gotten my money's worth! (Rana also gave many tips on how to dress it up or down, style it a bunch of ways... the versatility makes this clothing so much more valuable.) Go ahead and treat yourself, everybody deserves a big girl dress in their closet. It's a huge difference from fast fashion and will probably last you 200x as long. The quality is incomparable. Thanks Rana, I'll see you next time!

    Photos
    Chic - "Give Peace a Chance" Window. Year 2013.  In honor of Yoko Ono's 80th birthday celebration in 2013.

    "Give Peace a Chance" Window. Year 2013. In honor of Yoko Ono's 80th birthday celebration in 2013.

    Chic - "Chic's Interior Display".

    "Chic's Interior Display".

    Chic - "A Photo Shoot in Venice, Italy" Window.

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    "A Photo Shoot in Venice, Italy" Window.

    ReLove Oakland

    ReLove Oakland

    4.6(14 reviews)
    2.9 miGrand Lake, Lower Hills

    Was going to consignment/vintage shops with my son & came across this spot on Yelp. Parking isn't…read moreusually the easiest around this are but we got lucky enough to find a spot right in front. Walked in to such a vibe. A few luxury items in glass cases & racks of clothing on the 1st floor. Upstairs there's more beautiful finds--leather jackets, women's clothing, a small men's clothing area, shoes, handbags and from what I noted, good prices. Can't talk about service because we weren't welcomed, approached or otherwise. I don't mind that. We walked out empty handed but will definitely be coming back!

    I discovered ReLove during an online search for new consignment shops in The Bay. I loved to see a…read moreBlack owned business, and was impressed by how curated the Oakland location is for both men and women. The consignment and re-sale market in The Bay is more competitive than ever. I scored on a pair of vintage Levi 550's for an excellent price during my first visit. I browsed during Michael's time in review of items I brought in to consign. I was able to consign vintage Chanel and a Y's by Yohji Yamamoto in just under a month and a half- not bad for consignment turn around. I've also been able to get direct buy outs for other pieces like Armani collezioni, Ralph Lauren, Comme Des Garçon and Michael provides customer service that is more like making a new friend. ReLove's consignment process is welcoming as they openly share their approach and lend their expertise to truly valuing your items. For items that don't work, they are polite and clear to answer any asks why. You can trust their level of expertise, and I love being able to talk fashion industry headlines while awaiting completion of my consignment. If you are past the point of Wasteland, Second Street USA, Crossroads and BuffaloExchange- give ReLove a chance. Only bring quality items, as they have a discerning eye for a curated selection of the best labels with upheld quality for what is accepted for consignments. Browse to see what they have first, to give you a sense of what to bring in for sustainable resale. I frequent the Oakland location, but have had helpful and friendly convo with the SF boutique when checking on status of active consignments. I am committed to full fashion sustainability, and have been for 3 years now, and I'm glad ReLove is part of my collection of sources to find what I'm looking for.

    Photos
    ReLove Oakland
    ReLove Oakland
    ReLove Oakland

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    H&M - womenscloth - Updated May 2026

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