Helpful staff that can provide suggestions based on your needs. Some of the brand selection is hard to find nearby. For quality shoes, very good choice. read more

For being considered a comfy shoe store, they had very limited WIDE options. Was treated a little condescendingly as well. If you don't have wide feet, plenty of styles and options. read more

I want to update my rating of the Walk Shop. They now have different staff, all women, and they are really lovely. There is a great selection of shoes, and I have bought three pairs in the last year. I might still say go to a medical store if you have real medical issues, but since I now definitely frequent this store, and love their products and service, it's time for me to update my review. read more

My first trip ever to The Walk Shop was a week ago. I walked in and told the salesperson that I had just been diagnosed with metatarsalgia. She said, "we can help," and they did. Yevette was able to find me the perfect pair Brooks walking shoes. How do I know they are perfect? Because today I spent 10 hours on my feet running an event, and I'd never been able to do that with any of my old shoes. I could barely walk down the block. Yes, I still have some pain, but these shoes are a real game-changer. read more

A couple of months ago I purchased a very expensive pair of walking shoes as was recommended by one of the employees there (very nice young man) I had recently been diagnosed with Plantar Fasciitis and needed some shoes that would help me at work because I am in the field at work most days. After trying on several pair, the Brooks brand seem to work the best. It was also recommended that I invest in a pair of insoles to help since I am told I have flat feet. Well I tried these shoes and with or without the insoles, they make my foot hurt even more. Today I decided to give them one more try and absolutely No Success. While wearing these today in the field, my back began to hurt and my foot as well. When I got back to my office and switched to my Skechers work shoes, my foot feels 100 times better. Its a little upsetting because I dont think I can return them since its been a couple of months. So Im just out of almost $200 for a pair of shoes that are doing nothing for my foot/feet. I have purchased other shoes at this company that were not for work and I love them so I dont want to give a bad review because I have had a good experience with The Walk Shop. But these here are of no support to me at all!!! A waste of hard earned money this time!!! read more

The Walk Shop - Brooks Addiction OTS 9.5 womens - Gray Brooks running shoes with black laces are placed on a wooden desk, with a computer monitor and office supplies in the background. - Shoe Stores Near Me - Berkeley, California

Love this place! Women owned and very personable. I have bought shoes there in the past year and they fit wonderfully. I wanted sandals that were supportive and look great. At this point all I wear are Hoka shoes. The person who helped me brought out three sandals that felt so good. I bought 2. Then I went back looking for a nice closed toe shoes and she found two that fit me . I don't have any pain when I walk in any of them for a long time. She also suggested I wear an insert that was different from the Superfeet inserts that I'm used to. They were great. The people are great! I have not bought regular shoes in so long because of my feet. So I am very happy. read more

I recently walked (get it?) In here to buy a gift card for a family member who had requested it. They were super friendly and helpful and also i spent a few minutes browsing some of the footwear and it certainly looks of very high quality. I don't really need any more footwear currently so didn't buy anything for myself at this time, but certainly would not hesitate to walk in here again in the future. read more

Excellent service, friendly. Places like this are going extinct. I could have easily went online and made my purchase and possibly saved a few dollars, but I want to keep places like The Walk Shop open, support local business. read more

The very best place to find comfortable beautiful shoes in the east bay!! I could easily buy 4 pairs, as they have a broad range of styles from dressy to casual to sporty. Excellent customer service and an expansive selection of socks . I absolutely love this store. read more

Well, well, well...a response to a review written 9mos ago -- a review that I stand by to this day. I believe the salesperson understood the concept of *durable* which is why these particular boots were chosen. The seams literally split within 6mos of purchase. Indeed, I should have taken them back, but the boots lived in another state; the salesperson was adamant -at the time- about their 14-day return policy; and I was utterly disgusted. On the plus side -- the box the boots came in was great -- it's lasted 3 years without a scratch! read more

The Walk Shop - Note durable box & list price - Shoe Stores Near Me - Berkeley, California

I rarely write a review about anything. I think the only other time I've been on Yelp was to complain about a car dealership pre-Covid. This time it's to praise the quality of the shoes The Walk Shop offers. I have many shoes from your store and I'm ALWAYS pleased! Two days ago, I realized I have a trip coming up and needed a new pair of comfortable black, semi-dress shoes. The only store I even considered going to was The Walk Shop! Once I arrived, in less than 10 minutes, I selected several different options, tried them on in my size, made a decision and was done with my purchase. Turns out I needed them for an event yesterday, too, and ended up having to do ALOT of unexpected walking and tons of going up and down stairs. NO PROBLEM!! My legs weren't even tired and I'm almost 67 years old! The right shoes make ALL the difference! And I swear that your prices have barely increased in the last few years. Even if I'd paid more, they are worth every penny! A GREAT value for an excellent look and comfort! I'll be back! read more

Dear delightful and overpriced shoe store, I simply delight in you. Here I have found the most beautiful leather booties the world has ever seen. They are supple & soft and fit my feet perfectly. Granted, at $250 a pop, I can only afford one pair per decade, but wow. Really, just wow. Dear everyone else, The Walk Shop is a local institution in North Berkeley. They offer sandals, ankle booties, boots, and walking shoes of all shapes and sizes. They aren't cheap but they are worth it. As one store employee said to me, "shoes are an investment in your health." I don't know that I'd word it quite that strongly, but these shoes are definitely an investment in something!! They have a very strict return policy of 14 days, so if you ever wanna see your big chunk of change again, be sure to get these back within the two-week timeframe allotted. read more

I used to love this store- started coming here in 2014 when I worked around the corner, and have been a more frequent visitor for the past 6 months when I moved to the East Bay. The staff is so helpful and attentive, and it is nice to find great quality shoes that actually fit (the staff know to measure your feet, give recommendations, etc.). So why am I giving this place one star? The ownership. I came in with shoes that were about a month old, that I have worn maybe 5 times total. I actually have two other pairs from this exact brand that I bought here and wore. However, these shoes are bright yellow. I bought them on a whim because they were cute. What a mistake. After the 5 wears, I noticed that the suede around the toe was peeling off. Also, I noticed that the shoes were actually too narrow for me, the other Rieker shoes fit better for some reason. So, I came into the store. Staff was helpful as usual- so helpful one gentleman called the owner on a Sunday (I am leaving abroad for a month) and asked if we could just do store credit or exchange the shoes. The owner refused, citing that the shoes were worn and nothing could be done. I try to be a proponent of small business, but this is one case that sucks. I paid over $100 for shoes I can't wear. If I were at Macy's or REI, they would have refunded me. It's not much, and my continued purchases show that I will be a loyal customer. Not here. The poor staff had their hands tied, and the owner refused to help me. Now I'm heading to Japan with a pair of unusable shoes. Oh well. You can't win them all, and these guys will never be winning my business again. I guess I'll just do what most of my millennial generation is doing- trying shoes on in store and buying them online. read more

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OMG! OMG! OMG! Cutest new Chelsea boots! ‍ (I bought the super cute/soft socks here too.) The salesperson was so helpful, finding me the perfect insert for the boot and showing me how to style the baggy jeans I was wearing to best compliment the boots! So! Freakin'! Happy! read more

The Walk Shop - A woman is smiling and taking a mirror selfie in a bedroom. She wears a black hoodie, ripped jeans, and black boots, with a bed and beige walls in the background. - Shoe Stores Near Me - Berkeley, California

Evette is so knowledgable and helpful and well wonderful service all around. Thank you to this store for helping me out with my plantar fascistas !! read more

High praise for The Walk Shop's excellent staff, who helped my 86-year-old father pick out a pair of shoes yesterday. It wasn't an easy task, given his issues with mobility and hearing. Each member of the team we spoke to was knowledgable, cheerful and patient. We worked primarily with a kind gentleman who succeeded in finding my dad a pair of shoes that he absolutely loves after an hour of trying different styles and sizes. Excellent customer service and a great pair of shoes. Thank you! read more

This is the perfect shoe store for anyone who has feet that don't fit comfortably in the normal shoes. It's been a lifetime of struggles for me and this place always fits me in a comfortable shoe. read more

I can't say enough how great the shoes are in really fitting well and supporting my feet. Not cheep, but totally worth it. Good selection of shoes for health and well being. Staff is really nice. A wonderful experience. Signed, Two happy feet. read more

I've been coming here for probably 20 years +. They have a good selection of shoes, and most notably an assortment for men. Most shoe stores have a paucity of quality and varied shoes for men which is disappointing. However, The Walk Shop carries a variety of quality and fashionable shoes for men. I purchased my first pair of Josef Seibel's here - perfect fit from the get go and they lasted more than 5 years. I've purchased many more pairs since. I also like the Pikolinos which are also of high quality and fashionable. Initially, the service was great and old fashion, meaning that they took the time to put the shoes on you correctly. Not like Footlocker and most other shoe stores where they just give give you the shoes for you to manage yourself getting them on. I appreciated the old fashion assistance and attention. That assistance and attention has been dropping off as of late, mainly from the younger sales people - a disappointment. Otherwise, the selection has remained great. read more

I bought THE perfect pair of Dansko shoes that I intended to use for my August trip to Amsterdam, Zurich and Geneva (for a 5-day dog show!). I wanted something that did not scream AMERICAN TOURIST. The shoes I bought are black, easy to put on and take off with firm soles and good arch support. I loved them so much I bought another pair. Little did I know then that I would have to cancel the trip and instead wear them for the past 3+ weeks for hospital visits, marching up and down hallways, looking for the cafeteria, etc. I come home exhausted every BUT my feet don't hurt! I call that a win. read more

i grew up a few blocks from this place and came back the other day to look for a pair of flat-heeled boots that fit my slim calves. I have been searching far and wide for over a year and couldn't find anything that wasn't baggy around my legs and didn't have a heel. Destiny greeted me and helped me try on a pair of Remonte boots. They fit perfectly and my year long search is over! She was very friendly and helpful and knows her shoes. This store isn't cheap but definitely quality over quantity. I'd rather invest in a nice pair that will last and buy from a small business than buy cheap stuff online. Their selection is mostly walking shoes, like the name suggests. Their dress shoes and sandals have the added bonus of being really comfortable. Good amount of stylish hiking boots too. read more

Mickey helped both my wife and me find perfect shoes and boots for ourselves. She is very knowledgeable and an excellent listener to our needs and concerns. My wife chose two pairs of Ecco shoes and Mickey helped me select a pair of light Seibel boots which will likely become favorites of mine. Thank you, Mickey! read more

I just want to say how helpful Julian @ The Walk Shop has been. I'm handicapped and have a hard time taking my father (who's in worse shape) out shopping. He has extreme edema problems with his feet & it's hard to get him from Castro Valley to Berkeley. Julian asked me to send him some photos of my father's feet and said he'd get back to me. Shortly after I emailed him he responded with a lengthy well thought out email. He took the time to help me with my problem, supplying me with different suggestions, places knowing I'd probably purchase shoes online or somewhere else. Who takes the time to do that anymore? Most people would say I can't help you and that's that. I know this because I've been calling all over. It's nice to know that someone cares enough to help a stranger when it doesn't help their bottom line. read more

They have new balance listed on their website. Walked to the shop, only to find that they no longer carry them. Pretty disappointing that their website is inaccurate. read more

Love the Walk Shop in Berkeley. If you're serious about finding a great pair of comfortable shoes or sandals this is your store! Excellent selection. The staff is really knowledgeable and helpful. They are my go to shoe store. read more

I usually don't like to write bad reviews because it's people's livelihood. But when we went there to purchase a pair of shoes for my daughter we were first ignored. Once we were finally tended to, my daughter pointed at a damage to one side of a shoe. The lady who works for the shop took the pair back with box. She came back a few minutes with a box at the cashier. She started registering the shoe for payment. My daughter opened the box and noticed that it was the same pair with the slightly damaged one. Obviously we walked out. These people don't seem to be desperate, but their act was utterly dishonest. read more

I bought three gorgeous shoes here today. This is my go to spot folks. This is where you can get the old school quality service and fit along with a myriad of good comfy shoes to choose from. If your like me and you love comfort over she-she bullshit shoes THIS is your place. I have been coming here for about 7 years solid and Stew was my man. He always fit me perfectly. I was sad to hear he had retired. But Anne really provided excellent service today and she was patient with me as I looked and looked. I landed a perfect sandal, loafer and a cool pair of walking shoes I recommend called HOKA, which is one of their best sellers. Amieechi also helped me choose the right color sneaker. So happy! Summer sandals are hard to land these days so go before they sell out. read more

Kind of a disappointing visit today. I have been buying my work shoes at this store for years. Why? I work on my feet, 8+ hours a day, and this store sells very quality shoes that are perfect for someone in my case. I have been needing to replace my work shoes so I decided to try and purchase a pair today. I go in and this nice lady asks me to let her know if I have any questions. From my peripheral vision, I could tell she was "waiting" for me to come up to her. That made me feel uncomfortable so I purposely waited until she walked away to go up to her. I knew exactly which shoe I wanted to try on. She comes back and tells me that they are out of stock in my size - suggests I try a size lower than the one I needed. I knew that it wouldn't work. There was another customer who was also disappointed they didn't have her shoe available either so she just walked out. I would say the only positive part of today's visit was how the sales lady took my name/number down so when my shoe's size is back in stock, you guys can call me. read more

Very disappointing experience. I went into The Walk Shop looking for dress yet comfortable shoes. I dealt with a lady that didn't even offer to size my feet and directed me to old folks shoes with velcro straps. Insulting to say the least. I went to THE COBBLERS in Hayward, huge difference, they were able to special order shoes to my satisfaction. I usually shop at Nordstrom for suits and dress shoes but their service lacks the maturity and expertise of The Cobblers. They carry quality American and European made shoes with good old fashioned knowledgeable customer service. read more

I am recovering from a severe injury of the mid-foot (called a Lisfranc injury -- Google it if you dare). I wanted to make sure I did my homework before coming to a store, so I asked a forum of others recovering from this condition what shoe they had found most effective, and I made a list for myself. At the first store I tried (before The Walk Shop), I explained my situation, and mentioned the two or three brands that had been recommended to me. The salesperson at that store was very helpful and patient, but ultimately did not have the shoes I needed in my size. I went home and called The Walk Shop and spoke with Mickey. I asked her whether they carried the exact model I had tried at the other store (but in my size), and she told me they did not, so I stupidly thanked her and ended the call. A moment later, it occurred to me that perhaps they might have a different model that was similar, so I immediately called back and Mickey answered once again. "Oh, I'm so glad you called back!" she said, "I actually have a few I would recommend for you that I'm really confident you'll like." She patiently told me the details (some of them were already on my list!), and I drove over to The Walk Shop about an hour later. Mickey was not immediately available when I walked in, and I was greeted by a different salesman (my receipt says his name was James -- I hope I have that right). A few seconds later Mickey joined us. She remembered me perfectly from our conversation, and told James: "Mr. Jacobson needs to see a [brand and model], [brand and model], and [brand and model], gray, in a size 10 1/2 Wide." I was impressed with how attentively she had listened to me on the phone, and with how comprehensively she remembered the details of our conversation an hour later. James brought out the shoes that Mickey had recommended and waited patiently while I tried them on. He answered all of my questions and was very cordial and professional. Ultimately, I took the ones that were Mickey's first recommendation, and which were most similar to what I had tried in the other store. Altogether, a very pleasant and rewarding experience! [Walk Shop team: If I have the male salesperson's name wrong, please correct me here so the right person gets credit for a job well done!] read more

I have nothing but praise for this store. They take the time to really listen to what you are looking for. They take their time making sure the fit is right. I appreciate this so much. As the saying goes - "Don't cheat your feet!" So, yes, I do pay more here, but I get the quality I want. And the European styles I am drawn to. They also have great socks and purses. This is always my first stop for walking shoes. read more

Super friendly and helpful staff. They helped me find the perfect pair of sandals and even gave me helpful tips for shoes I didn't buy at their store. Also, I had my golden retriever with me the first time I visited and the salesperson gave him a treat. Now my pup won't ever walk by the store without stopping in for a treat... read more

This was my first and only visit to The Walk Shop. After listening to their radio ad every morning for months, I decided it was time I paid them a visit. I was very disappointed with the lack of "personal" attention. After being greeted by the clerk, I explained my particular concerns regarding my inability to find comfortable shoes. Bunions, arthritis, flat feet and need for a wide toe-box shoe are some of my main issues. In turn the layout of the store was explained to me and I was left to explore the shoes on my own. No recommendations were made. After selecting a few styles I was told none of them came in a wide width (note, their ad specifically states they have shoes in "many" widths) I asked if any styles came in a wide width. The clerk said no not really and that manufactures were not providing shoes in wide widths. He then proceeded to show me a pair of SAS shoes, I declined. You don't get a second chance to make a first impression. This is certainly true for this store! After leaving The Walk Shop, I went to Footwear, etc. in Walnut Creek (formerly Walkabout) where I was met by a very friendly clerk. As with The Walk Shop clerk I explained my foot issues. Unlike the clerk in The Walk Shop, I was shown some very comfortable shoes that accommodated my feet and addressed all my issues. After trying on his recommendations, I purchased both boots and Mary Janes. I give the Footwear, etc. store 5-Stars!! I will be returning to them for my future shoe needs! read more

The Walk shop - finally a shoe shop with an extensive selection of attractive, quality shoes, that are extremely well made and designed to keep your feet happy (no more pinched toes/ sliding heels/and blister inducing rubbing!) To help you select your best option, just speak to Mickey, Stu or Adam, knowledgeable consultants who provide guidance relating to fit and styling. Just tell them what you need or are planning and they have excellent advice! The Walk-shop, is hands down the absolute best place to go for picking out shoes that feel fabulous and are stylish! I really needed shoes for travel and work, so I bought 3 pair and love them all!! - [ ] read more

Best shoe selection around! Excellent, knowledgeable, friendly staff. High-quality shoes with comfort and style.

Five Stars for: This is the perfect store shop for me to find shoes. They have stylish shoes in my size. Three stars for: Lucky for me I am not a shoe fanatic because the shoes are really expense. read more

Great staff - decent selection (I'm hard to please because I don't enjoy shopping for clothes) fair prices - we walked out with 1 pair for me and 2 for Carol. I thought the sales person who helped us to be pleasant and helpful. Perhaps we can tag the sales people with their Yelp reviews so we can pick the ones who we like. read more

The Walk Shop - Shoe Stores Near Me - Berkeley, California

This is an old school shop. There's a lot of staff in a small space, and they tend to hover as they compete for your business. I usually hate this. HOWEVER, they know feet and they really know shoes. This is an upscale comfort shoe specialty store that has been in business for decades, and the product line is top notch. They serve a picky clientele of North Berkeley residents with bad feet and particular needs, most over 40, and they do this VERY well. Micky in particular was outstanding in her tireless effort to fit a pair of hip casual dress shoes to my husband whose childhood polio made one foot particularly tricky to fit. Using a variety of foam inserts, Micky customized the fit of one of the shoes, and she certainly took a personal interest in ensuring a perfect fit and customer satisfaction. We took her card and will certainly be back. read more

Twice now, I've researched shoes online before going on a trip, fretting over reviews and fit and the hassles of returning by mail. Twice now, I've worried about experiencing the break-in pains during travels. Both times, I decided to duck into the Walk Shop to see what they have, and I've walked out in shoes that didn't need to be broken in at all. The store and window display seem to cater to people "d'un certain age," and it takes a few moments to zero-in on shoes that meet the style needs of people who don't self-identify as comfort shoe wearers. But be patient. Talk to the knowledgeable staff, let them fit your foot, and you will walk out in comfort and style. This is not the store to find cute strappy heels for a night out, but it is the store to find shoes that you wear every day to walk a lot in an city. As for style? I still get compliments on a pair of boots bought there over two years later. I will save myself hours and go there first next time. read more

Support local stores whenever possible. Support independent stores whenever you can. I do. But I expect some support in return. When there's a materials failure in a $200 pair of shoes, how about, "Let's see if there's anything we can do to help." C'mon Walk Shop: walk the walk! We want you to stay in business. Best go-to for last-minute travel shoes. read more