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    The Walk Shop

    3.7 (194 reviews)
    PriceyShoe Stores
    Closed 10:30 am - 6:00 pm

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    Brooks Addiction OTS 9.5 womens - Gray Brooks running shoes with black laces are placed on a wooden desk, with a computer monitor and office supplies in the background.
    Trevelyn L.

    A couple of months ago I purchased a very expensive pair of walking shoes as was recommended by one of the employees there (very nice young man) I had recently been diagnosed with Plantar Fasciitis and needed some shoes that would help me at work because I am in the field at work most days. After trying on several pair, the Brooks brand seem to work the best. It was also recommended that I invest in a pair of insoles to help since I am told I have flat feet. Well I tried these shoes and with or without the insoles, they make my foot hurt even more. Today I decided to give them one more try and absolutely No Success. While wearing these today in the field, my back began to hurt and my foot as well. When I got back to my office and switched to my Skechers work shoes, my foot feels 100 times better. Its a little upsetting because I dont think I can return them since its been a couple of months. So Im just out of almost $200 for a pair of shoes that are doing nothing for my foot/feet. I have purchased other shoes at this company that were not for work and I love them so I dont want to give a bad review because I have had a good experience with The Walk Shop. But these here are of no support to me at all!!! A waste of hard earned money this time!!!

    Note durable box & list price
    Pippie L.

    Well, well, well...a response to a review written 9mos ago -- a review that I stand by to this day. I believe the salesperson understood the concept of *durable* which is why these particular boots were chosen. The seams literally split within 6mos of purchase. Indeed, I should have taken them back, but the boots lived in another state; the salesperson was adamant -at the time- about their 14-day return policy; and I was utterly disgusted. On the plus side -- the box the boots came in was great -- it's lasted 3 years without a scratch!

    This is the advertised shoe that I bought 30 days ago.
    Tracy L.

    I used to love this store- started coming here in 2014 when I worked around the corner, and have been a more frequent visitor for the past 6 months when I moved to the East Bay. The staff is so helpful and attentive, and it is nice to find great quality shoes that actually fit (the staff know to measure your feet, give recommendations, etc.). So why am I giving this place one star? The ownership. I came in with shoes that were about a month old, that I have worn maybe 5 times total. I actually have two other pairs from this exact brand that I bought here and wore. However, these shoes are bright yellow. I bought them on a whim because they were cute. What a mistake. After the 5 wears, I noticed that the suede around the toe was peeling off. Also, I noticed that the shoes were actually too narrow for me, the other Rieker shoes fit better for some reason. So, I came into the store. Staff was helpful as usual- so helpful one gentleman called the owner on a Sunday (I am leaving abroad for a month) and asked if we could just do store credit or exchange the shoes. The owner refused, citing that the shoes were worn and nothing could be done. I try to be a proponent of small business, but this is one case that sucks. I paid over $100 for shoes I can't wear. If I were at Macy's or REI, they would have refunded me. It's not much, and my continued purchases show that I will be a loyal customer. Not here. The poor staff had their hands tied, and the owner refused to help me. Now I'm heading to Japan with a pair of unusable shoes. Oh well. You can't win them all, and these guys will never be winning my business again. I guess I'll just do what most of my millennial generation is doing- trying shoes on in store and buying them online.

    A woman is smiling and taking a mirror selfie in a bedroom. She wears a black hoodie, ripped jeans, and black boots, with a bed and beige walls in the background.

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    Best shoe selection around! Excellent, knowledgeable, friendly staff. High-quality shoes with comfort and style.

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    Page 1 of 5

    Ask the Community - The Walk Shop

    Review Highlights - The Walk Shop

    Mickey helped me find the perfect pair of sandals for my trip to Russia where there would be lots of walking.

    Mentioned in 12 reviews

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    LaFoot Plus - My brother being evaluated by a certified kinesiologist.

    LaFoot Plus

    (145 reviews)

    $$$

    Elmwood

    I cannot say enough good things about LaFoot in Berkeley…read more My brother manages a grocery store and is on his feet all day. Recently he started having significant foot pain. As a nurse who has dealt with bone spurs and plantar fasciitis myself, I immediately told him he needed to address it -- both by resting and by investing in proper shoes. I've been trying to convince him to upgrade his footwear for years! I found LaFoot while scrolling Yelp. The name caught my attention, and when I read that it's owned by a physical therapist and staffed with students/residents in orthopedics and foot care, I knew this wasn't just a regular shoe store -- this was going to be different. From the moment we walked in, we were impressed. Parking was easy (even on a busy day), and we were greeted by a tall, slender young man with glasses who introduced himself as a kinesiologist (I'm so sorry I didn't catch his name!). He was professional, attentive, and incredibly knowledgeable. He had my brother remove his shoes and socks, observed his gait by having him walk up and down the hallway, and even demonstrated how my brother's current shoes were too flexible by twisting them. Then he brought out a Brooks shoe and showed us the difference in structure -- it barely twisted at all. He explained why that stability matters. They measured his feet the old-school way with a sizing device to ensure a precise fit. They also noticed that my brother's feet turn slightly inward when he walks, which likely contributed to his pain. What I really appreciated was how they used a skeletal foot model with bands to visually demonstrate what was happening. For visual learners, this was incredibly helpful and made everything make sense. When my brother tried on the recommended shoes, he immediately said, "Oh my God, these make such a huge difference." That alone told me we were in the right place. The exact color he wanted wasn't in stock, but they ordered it and had it shipped to his home within a few days -- seamless process. Yes, the shoes were $154. But when you consider the amount of time he spends standing and walking, and the importance of preventing long-term foot issues, that is absolutely worth it. Your health and comfort are not the place to cut corners. The professionalism, the education, the attention to detail, and the way they truly listened -- both to my brother and to me -- really stood out. This isn't just a shoe store; it's an experience rooted in understanding foot health. We left feeling confident, informed, and genuinely impressed. Highly recommend.

    I purchased my everyday shoes from the store. As someone with a foot condition, they understand…read moreyour requirements much better than what you can find on my own. They also have right stability shoes to try that are otherwise hard to find in stores.

    The Walk Shop - shoes - Updated May 2026

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