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    The Next Step

    3.8 (87 reviews)
    PriceyShoe Stores
    Closed • 11:00 am - 1:00 pm, 2:00 PM - 4:00 PM

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    3 months ago

    The guy is really good will have you right don't pass him up He will fix you up you will be satisfied

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    Page 1 of 3

    Ask the Community - The Next Step

    Review Highlights - The Next Step

    “Cyrus saw me, identified the issue, told me exactly what I needed and also told me I wouldn't need his services.”

    Mentioned in 68 reviews

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    Road Runner Sports - Front of store.

    Road Runner Sports

    4.4(390 reviews)
    0.7 mi•West Berkeley
    •$$

    Lots of parking in this small shopping center. I am here to…read morereturn a pair of shoes that are too small. No problem with returns. I was waited on promptly and got fitted for a bigger size shoe without hassle. I had custom orthotics that I bought with the original shoe. I was told that my orthotic would be too small for the new shoe. They promptly made me a new bigger orthotic at no cost. Thank goodness for no hassle VIP membership I purchased. I appreciate the excellent customer service provided by Gabriel and Samuel. These guys are well trained with making it hassle free for me. Yes, I could buy shoes elsewhere, but with flat , senior feet, I want to be sure I get the proper fit. My only sad comment wss that they did not have my shoe size in stock and they will ship it to me. This happened to me last time too. They had to ship the shoe to me.

    I had a strange issue with the footbed of a pair of Brooks that I bought 2 months prior which…read morestarted poking into my toes, so I came in to see what could be done. David at this location was so incredibly helpful and patient with me. He brought me replacement options and discussed them with me, really helping me prevent choice paralysis. I was really grateful that he and his supervisor worked with me on the return and VIP sign-up as well. I really recommend this place for their customer service alone. I've been here twice now and have been blown away by their great attitudes and conscientious assistance. Thank you for your help today, David!!

    Photos
    Road Runner Sports - Nike Zoomx and custom insoles

    Nike Zoomx and custom insoles

    Road Runner Sports - Shoe fitting area

    Shoe fitting area

    Road Runner Sports - More inside pictures.

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    More inside pictures.

    Model Shoe Renew

    Model Shoe Renew

    4.3(770 reviews)
    2.0 mi•Gourmet Ghetto, Downtown Berkeley
    •$$
    Family-owned & operated
    Walk-ins welcome

    Hello, I would…read morehighly recommend Model Shoe Renew. My father LOVED cowboy boots. So I took this pair he had to gift to a dear friend. I can't even fully express how impressed by how they restored these boots back to new. They cleaned, polished and shined the leather and replaced the worn out heel. I will definitely be returning for their shoe repair services and to shop their variety of good quality shoes. Support this business. Did I mention how affordable this service was.

    I've been a customer of Model Shoe Renew for years, because I believe in maintaining shoes…read moreespecially those investment pieces. Examples of typical services that I regularly subscribe to are adding protective soles to new high heels from luxury brands like Gucci, Valentino, Prada. But I've also brought in pre-owned shoes for Peter and his team to restore (my favorite example are a pair of vintage Ferragamo Vara pumps that needed new heels and a desperate restoration of the white grossgrain bow. I've also brought in shoes that I got on The Real Real that were a steal due to damage. Peter and his team added new heels to my Balenciaga mules and removed nail polish from a pair of Prada kitten toe heels (I have no idea how the original owner managed to do this) Anyway, this review is about a Gucci vintage handbag that was lovingly brought back from the brink of landfill. I didn't know that they had a regular business of reconstruction of handbags. I stumbled upon this bespoke service after an unfortunate mishap with my new Mansur Gavriel leather tote. Soon after acquiring the bag it met with deep severe scratches after I pushed it under the seat in front of me on a flight. I was crushed. So I brought it to Peter who didn't make any promises but nonetheless delivered a small miracle and filled in and rubbed out the scaring. The tote now looks new. Getting back to Gucci. The sad story here is that I originally bought the bag at an estate sale about 2010. It was already old at that time with faded leather, an indelible stain and a broken strap. While I used the bag occasionally I mostly kept it in its dust bag. Until one day last winter I took it out to sell it, only to discover the entire inside had mildewed! Fast forward to January when I was picking up my tote bag, and the staff couldn't locate it. So they took me back into the storage area and while looking for the tote, I spotted on Peter's work bench, the exact same Gucci bag, but completely deconstructed! The bag was being rebuilt almost from scratch. When I asked about it, that's when the staff informed me of this whole other service. And! They even showed me a finished product of a bag that was identical to my own. This chance encounter gave my mildewed bag a new chance at life. Was it expensive? Yes did it take a long time? Yes there were a few months long delay due to the backlog of work and availability of the suede material used to rebuild the interior. Was it worth the wait? Yes I have been a believer of buying fewer but better, preventive maintenance, and buying second hand. In a world where shopping online has replaced brick and mortar stores, it's heartening that there are still businesses out there that we can support like model shoe renew.

    Photos
    Model Shoe Renew
    Model Shoe Renew
    Model Shoe Renew - Your One-Stop Shoe Repair Shop! In Business for over 70 years! Our work is 100% Guaranteed! We also sell Brand New Footwear and Products!

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    Your One-Stop Shoe Repair Shop! In Business for over 70 years! Our work is 100% Guaranteed! We also sell Brand New Footwear and Products!

    The Next Step - shoes - Updated September 2026

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