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    Wren Kitchens

    2.0 (101 reviews)
    Closed 9:00 am - 8:00 pm
    Updated a few days ago

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    Services - Wren Kitchens

    Countertop installation

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    This is what it should look like

    I could not keep silent any longer. I planned out a kitchen with an WREN associate. EVERYTHING WAS SENT TO CORPORATE WE GOT THE APPROVAL. THERE IS ONE MISTAKE A HUGE MISTAKE THAT CANNOT BE CORRECTED OR SO. CUSTOMER SERVICE HAS TOLD ME SEVERAL TIMES THE MICROWAVE DRAWER DOES NOT FIT A MICROWAVE SO NOW I HAVE THIS VERY EXPENSIVE KITCHEN WITH A EMPTY SPACE ,THEY CANNOT EVEN SEND ME A DOOR OR A DRAWER TO FIX THIS. What I would suggest is before you go with a Wren kitchen don't take anything for granted the measurements of appliances and the quality of the kitchen . All I say is beware the kitchen is expensive for the product that you get. Everyone that I spoke to is pleasant that is the one positive thing when they say I'm sorry we cannot help you. the showroom in Commack is no better. I purchased my kitchen from the showroom in Setauket . Please please read before you purchase.

    The whole process was wonderful until they sent installers who I couldn't communicate with as they didn't steal any English. They smoked a lot so the smell of cigarettes was all through my house even though they were outside. They literally put to the cabinets and they look crooked! I love in an old house so there are discrepancies with leveling with every project we do here it seems. Before the installers put it up they should have put my contractor or me on notice that it was off by an inch and would have been noticeable to the eye. But, due to low skill level and no ability to communicate, this didn't happen, the kitchen was finished before I noticed it as most everything was draped and covered as to not ruin. They sent a guy named Tom who was so incredibly rude and when I was rude back he kept highlighting that I was rude. It was gaslighting to the max. Quite surprising to be treated that way. The only reason he came here was to fight with me. He wasn't solution focused and he saw himself out after he realized who he was dealing with. There is a MAJOR quality control issue here and he spent 4 seconds on what he thought a solution could be and 15 minutes gaslighting and talking over me. Tom met his match today. As a designer w a new pro account with Wren, I'm quite disappointed. I already sold a kitchen to a client and had a few more lined up for the remaining 2025, but not now. Tom, you ruined it.

    Outside View 6-28-2022

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    5 months ago

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    5 months ago

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    7 days ago

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    10 days ago

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    Wren K.

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    29 days ago

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    Wren K.

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    1 month ago

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    Wren K.

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    1 month ago

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    Wren K.

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    11 months ago

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    30 days ago

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    Wren K.

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    5 months ago

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    3 months ago

    They said we'd get a 500 rebate sent us a check that bounced. Won't return calls just a dogshit company

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    Wren K.

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    2 months ago

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    Wren K.

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    4 months ago

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    Wren K.

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    7 months ago

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    Wren K.

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    9 months ago

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    Wren K.

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    1 year ago

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    11 months ago

    Pealing of the cabinet doors. They feel greasy. They will never stand the test of time.

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    1 year ago

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    1 year ago

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    8 months ago

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    7 months ago

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    4 years ago

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    1 year ago

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    10 months ago

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    2 years ago

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    5 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

    Don't go in here unless you want to be hounded by sales people. They are like vultures and made us uncomfortable, so we left. Won't go back.

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    11 months ago

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    2 years ago

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    7 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    11 months ago

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    3 years ago

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    Ask the Community - Wren Kitchens

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