Great place to store a closet full of stuff. I would recommend this place as they always have…read moresomeone sitting on the premises while open.

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! $200 a month for a 10x10!? It makes more sense to move into a bigger apartment for $200 more. What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses).

I've had storage untis with this location a couple of times. The last one was approximately 7…read moreyears ago and I decided to try them again if they had the size I needed for an impromptu need. I was in another state and reserved online. Then I missed my connecting fight and got stuck in a random city. They extended my reservation via text message. After arrival, I realized the unit I reserved didn't fit my needs and THANK GOODNESS, they had other options to view. I immediately took the unit and they were patient with my questions. I like the rules and safety of the unit. I also recall from my previous experience the ease of reserving dollys and returning them the same day.

Valentin was a pleasure to meet! He was very helpful and knowledgeable! Don't spend time looking at…read moreother storage places - just come here!

Amazing experience with JB. The building is very clean and was able to see unit before booking!read more

JB offered me excellent customer service and an excellent rate. The units itself are clean and the…read morewarehouse is well looked after. I highly recommend this place for anyone looking for storage

I hate this place! Do yourself a favor and don't even bother coming here. I have no idea why this…read moreplace has more than one star. First of all to access again, the elevator is so inconvenient. The managers are never here. No one answers the phone. And they overcharge you. This place closes at 5 PM and 6 PM. It's not 24/7 But you'll never know that because the property manager will never mention it.

The most unreliable company I've ever dealt with…read more When something goes wrong here, there is absolutely no one available to help. The one time a manager happened to be on site, I arrived at 11:30 a.m. with a hired worker on an hourly rate, having taken time off work to move my boxes--only to find a sign saying the only elevator was "out of service for maintenance." No backup elevator, no prior notice, nothing. The manager on site had no clue whether it would take 5 minutes or 5 hours. If you're a day late on a payment, they chase you immediately. But when they shut down the only elevator in the middle of the workday, they can't be bothered to send a single message, email, or warning.

This has been the worst experience I've ever had with a storage company. Our unit has flooded…read moremultiple times, and while we were offered a different unit, it was only at our own expense. It is moist and mildewed in my unit and smells when you get off the elevator. Then in February, we were robbed, and we just found out TODAY 7/19/ 2025--months later--when we discovered a brand-new Public Storage lock on our unit. We reported that our key no longer worked, only to be told our UNIT had been broken into. Shockingly, they had video footage of the robbery. Even worse--they never contacted us and failed to file a police report, despite knowing that several units, including ours, were hit. We were told someone allegedly rented a unit just to get the gate code and access other units. The contract they make you sign conveniently removes all liability on their end, while prices keep increasing--I'm now paying nearly $500 a month. Their only solution? "Call the insurance company." Absolutely unacceptable. At this point, I'm questioning whether this is an inside job. Beware of this company.

I have been on the hunt all week for a very specific storage unit size with no luck--until…read moreyesterday morning when one finally became available. I didn't waste a minute and headed straight over to check it out. That's when I met John, and let me just say: he's the reason this review is getting five stars. From the moment I walked in, John was welcoming, patient, and incredibly helpful. He took the time to answer all my (many) questions, showed me the space, and even offered smart, practical advice on how to move in efficiently. His level of customer service honestly blew me away. To be completely honest, I've never had high expectations when it came to Public Storage--past experiences at other locations were less than stellar. But John completely flipped the script for me. I actually had two other reservations at competing storage companies that I fully planned to visit, but after meeting John and seeing the Cotner location, I canceled them on the spot. That's how good the experience was. If it were my business, I'd consider John a top asset. Someone give this man a raise--he's setting the gold standard for customer service.

Absolute best experience ever! I was surprised at how easy the process was to rent a unit here…read more Very professional, responsible, responsive, CLEAN, and kind. Terry helped me out in deciding which unit was best fit for our needs. She not only made the process easy, but you can see how much care she puts into running the facility. The place is spotlessly clean and tidy, she's friendly and kind to everyone, and we feel very secure with the setup. Once you sign up, they give you a personal code to access the gate entry to parking/loading. You'll be required to enter the code again to enter the building. It's very secure. Thanks Terry!!

I don't think there are any storage places that aren't at least 20% Scam. This place is only about…read morea 19% scam, but my stuff was secure and it was helpful to have it there because they run a tight ship, and don't let the local riffraff in. Even though I had a lock from another extra space they made me buy a new lock. So whatever the price they quote you - you have to add on a bunch of other things so unlike the airlines and hotels they don't have any rules in this industry of Self Storage. The price you start with will not be the price you finish with and it was quite an extreme jump and I think they get you because that first month everyone thinks you're getting their stuff out and no one does. So to pay 300 bucks for a small closet was ridiculous because I am prettier I could have gotten an entire bedroom in LA for $600 complete with kitchen and bathroom privileges.

I just want to rave about Regina! What a beautiful and vibrant soul. She operates that facility…read morewith such pride and professionalism. She's very positive, friendly, helpful and knowledgeable. Made our experience a great one. Will definitely recommend/refer this particular location because of Regina! Also, very clean and organized facility. Plenty of parking. Many restaurants and entertainment all around!!

Of all the companies I've used for Storage through the years, public storage takes the cake for…read morebeing the most unethical. I've complained to the Better Business Bureau and fortunately got three credits from my credit card after sending in a video of the front desk unable to tell me what the charges were. Look elsewhere for storage unless you want to be ripped off

Awesome Customer Service Etiquette. If you're seeking a Personalized Service effect, this facility…read moreis your Choice. I've been a customer here for over a year, and I highly recommend this location. When you're ready, speak with Paula or Anna... always greetings with a Smile. Clean facility and great monthly rates. Perfectly located for my needs. You guys are Awesome

Great facility, state-of-the-art, Congenial helpful Staff…read more(Paula, Carman, and Perla) all very helpful, understands the business and procedure. 7a-7p access 8a5p office. Renters seem decent and polite too.

The facility is always clean, the staff are very welcoming and competent, and the gate hours are…read moreconvenient for me. It's also very easy to access my unit because the elevators are large and work well, and the halls are wide. To be clear, the only reason I'm giving 4 stars instead of 5 is because it's so dang expensive. Even with that though, I would heartily recommend this place.

We leased our unit a couple years ago and each year they raise our rent by 30%…read more An outrageous amount. I can understand raising the rent by 10% or even 15% but 30% is unbelievably obscene. Be aware of this when you think you're getting a good deal. It isn't like they offer any kind of services of any kind. It's just a space. This company has grown in the last few years. I'm sure that the owners are making tons of money for basically doing nothing.

I visited this facility today and was genuinely impressed with how clean and well-maintained it is…read more Glenn greeted me at the front and immediately noticed I was short on manpower. Without hesitation, he stepped in and helped me move my items into my storage unit. He went above and beyond--something you rarely see anymore--and his assistance made the entire process faster and safer. He also pointed out a few items I had forgotten to bring and helped me get what I needed so I could finish my move efficiently. His professionalism, awareness, and willingness to help made a noticeable difference in my day. Outstanding customer service from Glenn and an excellent facility overall.

I recently moved into a unit at SoCal Self Storage McGee's Closet and from start to finish, the…read moreexperience has been absolutely wonderful. Glenn, in particular, deserves a standing ovation--he was kind, patient, and incredibly knowledgeable. He walked me through each unit option, thoughtfully suggested what size would best fit my needs, and never once made me feel rushed. His guidance made all the difference! It's evident that Glenn's dedication and the team's attention to detail create an atmosphere of trust, professionalism, and genuine customer care. The facility itself is really cool. Housed in a beautifully restored building from the 1930s-40s, with a freight elevator that adds a nostalgic yet functional touch. Beyond the aesthetic, every corner of the place is immaculately clean and clearly well-maintained. So glad I found this place!