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Wow Bao

3.5 (661 reviews)
Open • 10:00 am - 9:00 pm
Updated over 3 months ago

Order Wow Bao Takeout or Delivery

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WOW BAO ATMOSPHERE

What's the vibe?
Moderate noise
Classy
Casual
Good for kids

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Recommended Reviews - Wow Bao

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Reviews With Photos

Kyle V.

Yes, this is a chain and you can even find them in groceries store all over the place. But anytime we walk by, I can't resist the urge to order a couple Baos from the kiosk. They just grab them from the bin, and you're on your way, within a few minutes. For the drive home, I ordered a box of 6 for us to enjoy and they were great as always. My only complaint is that a lot of them seemed to be sold out. The staff isn't overly friendly but you don't have much interaction with them if you use the kiosk. Quick, convenient, reasonably priced, and delicious.

Safia S.

Stop by here because I was stuck in a torrential downpour. I needed a place to grab a quick bite. I tried ordering from the kiosk that did not work, so had to order from the main cashier desk. I got the spicy Mongolian beef bao and the Thai chicken, curry bao. As others have stated, it's definitely not the best bao I've ever had, nor is it very authentic. But it hits the spot when you need something quick the ambience is casual.

Mushy "old" Bao
Joel M.

Did not enjoy this food at all. Bao appeared and tasted "old". Filling was mushy and flavorless. As for the Kung Poa, don't even know how to describe the flavor BUT it was not Kung Pao. May have also been that the portion was so minimal that I literally had to search for it. Total cost with tax of $16 I would have expected more than 2 tablespoon of Kung Pao on top of about 2 cups of rice. Only thing positive was the easy ordering from the kiosk. Will not be back.

Chicken Bao

It was quick and convenient. The restaurant is one of the first stores you see when you enter the mall. The food was good but I did just have one boa so I can't speak on the rest of the food. The vibe was good and I like how you can walk around the mall and eat without it being a hassle.

Sheilisa D.

I was so happy to see a wow bao the minute we walked into Water Tower Place. Bao buns are always a great grab and go after a long day of walking and shopping. My favorite is the chicken teriyaki! They have a self ordering kiosk as soon as you walk in and the food is ready in no time.

Taylor T.

Bao may not have been WOW but, it sure hit the spot and was easy to munch on while shopping in water tower. I was familiar with Wow Bao since they are now sold at grocery stores and I was surprised when I walked by a flagship location. Since, I didn't have time on this trip to eat at the actual restaurant I decided some quick baos would have to do. Are these the best bao buns I've tasted? Hardly. However, the flavors are fun and they make a fantastic quick handheld snack. I picked up a two pack for under $7 and went with a more classic Mongolian beef filled bun (spicy pork was sold out) and then got a tad adventurous and got a pizza bao (I had never seen this flavor anywhere before). Between the two the spicy beef was by far tastier. The pizza bao needed some more pizzazz, it had all the right notes to make it pizza but needed more basil, mozzarella and overall robust flavor. All in all, it was just alright. Worth mentioning though that they had several sweet custard baos as well so, if savory isn't your thing don't fret. Next time I will try the cocunut custard one (though that may be in another year).

Lizeth S.

Let's be realistic Bao is steamed fresh so they take a little bit of time. Be patient it can be between 5-15 minutes before you get your order depending on how busy they are . My review is strictly on the Bao. You order at the kiosk and wait for your order. The guys behind the counter are hard at work rotating the bamboo steamer baskets on a non stop rotation. We ordered the BBQ Pork and the teriyaki chicken. Both were great. Fun little snack to walk around while shopping.

Wow Bao
Amanda L.

I tried several of their baos and while I wouldn't say any of them were "wow," they were still pretty good! Also, the location is so convenient, it's a fast option if you're looking to shop up and down Magnificent Mile while grabbing a quick snack! I tried the Teriyaki Chicken, BBQ Berkshire Pork, Kung Pao Chicken, and the Impossible Spicy Mongolian Beef baos. These were basically the main 4 that actually sounded good (I'm not interested in trying a cheeseburger or chocolate bao lolol) and they were all decent! I think the Impossible Spicy Mongolian Beef bao was my favorite. Location-wise, because this is situated at the North end of Mag Mile in the Water Tower Place, basically the northernmost point of Michigan Ave before it becomes overly bougie, it's the perfect pick me up after working your way up or down the strip! It's located just inside the mall at the West entrance and looks like it belongs within a food court, but is its own standalone spot in the mall. All in all, it was a super convenient and good snack to grab, but I don't think it'd be worth going out of your way to get baos from here! But if you're in the area where there's a Wow Bao (they have several locations) and are jonesing for a snack, then this is a great option for you!

Mongolian Beef
Karla M.

I didn't realize a Chinese bao and Japanese bao are two different things so I was expecting the sandwich like baos rather than a dumpling like bao. I ordered Mongolian beef baos and I was expecting it to be spicy since it had a pepper symbol next to it but it was not in my opinion. I was also expecting strips of meat rather than ground beef. I wish it would've had just a bit more filling for an even ratio of bun to meat. I'm not sure if Chinese baos are traditionally just not eaten this way but some sort of cole slaw to put on top would've been awesome. For a pack of 6 it was $15 so $2.50 each wasn't too bad.

Linda B.

Hot fresh and delicious! Best quality location I've even been consistently good every time

Rice is literally cooked so much that it's mush. Thanks

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16 years ago

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9 years ago

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Erin W.

Thanks for the review! We appreciate your love of our buns!

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5 years ago

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6 years ago

Good dumplings. They have nothing healthy on the menu... decent selection of hot food. Lots of carbs!

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If I were to pick one bar to go to every time I'm in Chicago it would be Arbella! Drinks were…read moreabsolutely phenomenal. Everyone enjoyed their drinks and they had a fun menu by the chef and we ordered off of both menus. Drinks were reasonably priced. Bartenders were great and explained what was going on. They were chill and the booths were comfortable. They had music on but not too loud so we could converse comfortably. Best bar I've been to in the city! Also wish I had taken picture of all the drinks.

October 1, 2026 TL;DR: Arbella was this close to a five-star…read moredate-night experience. The atmosphere was fantastic, our server struck the perfect balance between attentive and giving us space, and both cocktails I tried were creative and delicious. The truffle fries were pretty mediocre, but even that wouldn't have stopped me from giving Arbella five stars. What did? Discovering afterward that a 5% "service charge" had been added to the bill. I really dislike this growing practice of restaurants and bars adding percentage-based fees rather than simply pricing their menu accordingly, and it was enough to cost an otherwise excellent experience two stars. Ambiance: 5/5 Arbella absolutely nails the atmosphere. I came here on a date, and it was a great choice for that. The music was good, the lighting and decor created a really intimate vibe, and our booth was comfortable enough that we could settle in and actually enjoy the evening. There was energy in the room without it being so loud or overwhelming that we couldn't have a conversation. Even the menu design and presentation fit the experience. If you're looking for somewhere that feels elevated, interesting, and still comfortable for a date, Arbella definitely checks those boxes. Service: 5/5 Our server was fantastic. This was one of those rare occasions where someone found exactly the right balance between being attentive and not constantly interrupting our date. We never felt forgotten about, but we also had plenty of space to enjoy ourselves and talk. I especially appreciated the recommendations. Whenever we had a question or wanted guidance on what to order, our server was knowledgeable and genuinely helpful rather than simply pushing something on the menu. Excellent service from beginning to end. Drinks & Food: 4/5 The cocktails were easily the highlight. I tried the First You Take The Graham and the Trankilo Melon, and both were really good while also being different enough from what I would normally order to make the experience more memorable. This is exactly what I want from a cocktail bar: drinks that make me curious enough to try something new and then actually deliver. The truffle fries, however, were mid at best. They weren't terrible, but compared with how impressive everything else felt, they were forgettable. I'd absolutely come back for the cocktails, but I'd choose something different to eat next time. About That 5% Service Charge... This is unfortunately where Arbella lost me, and ultimately why I cannot give the experience five stars. I didn't notice until reviewing my bill afterward that a 5% service charge had been added. I strongly dislike this increasingly common practice of restaurants and bars adding percentage-based fees to the bill. If operating costs have increased, I would much rather an establishment incorporate those costs transparently into its menu prices so I know what I'm agreeing to pay when I order. Calling it a "service charge" also creates unnecessary confusion, particularly when customers are still expected to decide what to tip their server. At a cocktail-focused establishment, where you may be ordering multiple drinks throughout an evening rather than paying attention to every line of the check, I think fees like this need to be extremely clear and prominent before ordering, not something a customer discovers afterward. For me, it feels like an extra charge for simply using the establishment in exactly the way it was intended to be used. Overall: 4/5 The frustrating part is that without the service charge, this probably would have been a five-star review. Arbella gave us a genuinely great date night: beautiful atmosphere, excellent service, creative cocktails, and a space I otherwise would have happily recommended and returned to. Instead, that 5% fee left a sour final impression on what had been an excellent evening. It may seem small, but transparency around pricing matters to me. Arbella did so much right that I want to come back, but the service charge is significant enough that I would think twice before doing so.

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