I have written two previous Yelp reviews about the Service Department at Earnhardt Toyota at…read moreSuperstition Springs, and unfortunately, they weren't positive. After those reviews, the Service Department Manager reached out to me personally, listened to my concerns, and assured me they were working to improve. I'm happy to say they have! I recently brought my daughter's Toyota in for a scheduled 1:00 p.m. oil change and routine maintenance. In the past, even with an appointment, a simple oil change could take nearly three hours. This visit was a completely different experience. The service was completed in just over an hour, and I received text updates throughout the appointment letting me know the progress. It's easy to write a negative review when things go wrong, but it's just as important to recognize when a business takes customer feedback seriously and makes meaningful improvements. I truly appreciate the efforts of the Service Department Manager and his team for turning around what had been a disappointing experience. They've earned this five-star review, and I hope they continue providing this level of service to all of their customers. Thank you!

I contacted Earnhardt Toyota regarding a recall on my vehicle. They took down all of my information…read moreand created a profile, but told me they were unable to bring my car in because they didn't have the parts available. When I asked when the parts might be available, I was told to call back the following week. I also asked if they could reach out to me once the parts came in since they already had my information, but initially they said they couldn't do that or schedule anything. After insisting, I was told they would call me when parts became available, but the overall experience felt unhelpful and lacking in communication--especially for something as important as a recall that already has an official fix released. I hope they improve their process for handling recall appointments and customer follow-up.

Tracy and Jacob are very kind people. They make things super easy and really go above and beyond…read more They made my experience great and have taken care of me.

I am very happy with the Vehicle purchased through Elohim, Payson location…read more Danielle was very knowledgeable on all vehicles and she helped me find a vehicle within my price range . I would highly recommend checking out their inventory and buying from Elohim!

I had an exceptional experience with Ken! From start to finish Ken provided top notch service and…read moreguidance, I couldn't be more grateful. I was looking for a 2024 Honda civic hatchback sports touring which was a vehicle that was pretty limited/ hard to find, and Ken found me one and was able to negotiate down the cost within the span of 24 hours. He is the best! Definitely reach out if you are looking to save both time and money. Thank you Ken glad to have made a new friend and will recommend you to any friends and family who are looking to buy a new car.

I'm trying to sell a classic Mercedes 1968 250 SL. I sent a…read moreshort email request to Mr. Nichols asking if he could help. This was last night. I got an immediate response from him even though it is Sunday. He let me know that he would follow up on my request to get back to me as soon as possible. I appreciate his almost immediate response and look forward to what develops.

Went in for an oil change & a factory recall! Service was…read moreamazing. Phil got us through so fast, helped me make my next appointment, he made this so easy. Thank you so much

DO NOT COME HERE! I recently moved to the Mesa area and needed my biannual service for my Honda…read moreInsight 2019. That service went well but within a week or so of my 85,000 service I noticed a squealing noise coming from the vents while using my AC. I will start off by saying I know when I scheduled my service the way Philip talked to me should have been a red flag but we decided to bring the car in anyways. I had my husband manage the contact with Philip after he was condescending with me. On 03/20/26, Philip called us after the projected time we were given to hear back and indicated that my AC Compressor had been severely damaged and caused catastrophic damage to the whole system and that I will need a whole AC system replacement. He quoted us a little under $10,000. Honda has a recall on the AC Condenser in my vehicle as certified by another Honda dealership (Chandler), as Philip refused to check for us via VIN. Philip was short and indicated that he did not see how that would be related at all but would contact his manager. This morning, 03/21/26 my spouse called and Philip indicated that the AC Condenser was not the issue. We decided to get a second opinion as the whole interaction with Philip was shady and we felt uneasy. Philip did not want to even talk to my husband about the issues in depth while paying for the diagnostic fee- $240. Finally after my husband questioned why Philip wouldn't talk about the vehicles concerns. Philip indicated while being condescending and infantilizing my husband, that the issue was the Evaporator and that everything else is just contaminated. Philip would not go into detail of what "contamination" meant. This explanation is a completely different story than received on 03/20/26. We are unsure if this error was complete idiotic incompetence on his part or if he had malicious intent. Either way, we were not working with them anymore. Philip indicated manager approved $8,600 cost for total AC system replacement. To which we declined as he destroyed what little trust we had left. This "updated story" was reflected in the service recommendations from the Tech. I will never recommend this Honda Dealership from our personal experience or as per research and review, it seems that their reputation is justified.

Another great experience with Alex and team at Auto Junction. Just bought my 3rd vehicle from Alex…read more Alex has been in the game for years and understands the trends with cars and how rates are subjective. He will do every thing possible to ensure you walk out the door within a few hours with a fair deal on a vehicle that you are excited to drive. Absolutely no pressure just brutal honesty lol. If you get your feelings hurt easily not the place for you but if you appreciate integrity , wisdom and an expedient process I HIGHLY recommend Auto Junction. Trust me he will take care of you! Thanks Alex!

I was searching over 6 months for the perfect car and when my Autotrader alert notified me about a…read morenew listing at Auto Junction for a Cadillac CT5-V Blackwing, I immediately went to go and drive it. I have to say that I was very impressed with the quality of the vehicles they had, and they treated me with the upmost professionalism. The whole experience was very transparent, and they gave me a very fair offer on my trade in. The best part was it wasn't a 3 or 4 hour process. I was in and out in less than 2 hours including my test drive. I definitely recommend visiting them if you're looking for a great car buying experience!

This is the best dealership in the East valley. Would definitely recommend buying from them! They…read moreare honest and easy to work with. If you are a Costco member, check out the Costco program online before going in.

BEWARE OF KIA I…read morenever thought I'd be writing something like this, but here I am--because I don't want anyone else to go through what I'm dealing with right now. I'm 68 years old, living on Social Security, with health and mobility issues. My car is EVERYTHING to me. It's how I get to my doctors. It's how I survive. I drive for Uber just to afford groceries and keep my lights on. In March 2026, after my previous car was totaled, I finally found something I could afford--a 2021 Kia Seltos. I checked the Carfax. It said the recall had already been done. I trusted that. At the end of June, the check engine light came on. The VERY NEXT DAY my car died while I was driving on the freeway. Cars were flying past me. I was terrified. I got it towed to KIA--and was told I needed a NEW ENGINE. Cost? Over $6,500. I don't even have enough money for basic bills. There is NO WAY I can pay that. Then I found out something that made this even worse... The recall that was supposedly "fixed" was NEVER DONE. Even the mechanic admitted it. He told me KIA should be responsible and to open a case. At first, everyone agreed. Then the runaround started. Service says it's Consumer Affairs. Consumer Affairs says it's Service. Both come back with: "The other one said no." Meanwhile, I'm stuck. My car has been sitting there for over a MONTH. No loaner car. No transportation. No way to get to my doctors. No way to earn money. No way to pay my bills. When my son stepped in, suddenly the tone changed. He was treated completely differently. Then we started hearing phrases like "good faith warranty"--basically excuses to avoid taking responsibility. From everything we've learned, a recall is NOT optional. They are supposed to fix it. But instead, I'm left scared, stressed, and struggling just to get by. We've filed complaints. We've escalated. Now we wait... again. Please, if you are thinking about buying a KIA--or dealing with them on a recall--BE CAREFUL. No one should have to fight this hard just to have a known safety issue fixed

I just had the best experience at Lifted Trucks in Mesa. My salesperson Payton found me the right…read morejeep, the process was seamless, worry free, and I got to roll away in the jeep of my dreams. The professionalism and care was top notch. I highly recommend Lifted Trucks in Mesa. And ask for Payton!!

PAYTON, my sales associate, was so friendly and knowledgeable, and truly loves the craft. I had no…read moreidea how many options there are . Great family owned business, and fun to have such a unique treasure. Highly recommend, ask for Payton!

Joe and his team is amazing they do thorough job in checking out the car using computer scanners as…read morewell as visual on the car for any damages, wear and tears, accidents, timing belt and test drive to check if alignment or any code pop up while driving the car. Since I was purchasing the car out of state Joe and his team made it seamless for me to get the car. A highly recommended Joe if you are purchasing a used card to get the car checkout to have piece of mind. The best thing about My Mechanic Friend is mobile they will go anywhere instead you taking the car.. Thank You My Mechanic Friend.

I'll start by saying this business is a brilliant idea, I have bought many used cars and have never…read morehad them inspected by a third party. I'm very glad I did! I had them look at a 2014 BMW before I purchased it from the dealer. What I got back was a comprehensive list of things to watch out for as well as things to request from the dealer to inspect further. One additional great thing was they gave me a few smaller things to repair that I wouldn't have thought to look for such as window lock and trunk lighting. The inspection resulted in a more thorough dealer check and repairs that otherwise I would've bought the car with unexpectedly. Having your own experts inspect a used car should be a mandatory practice! I highly recommend My Mechanic Friend!