I'm giving them 2 because they got the job done.
Communication was horrible, at best. Woody blamed his wife for him not getting back with me, twice (UGH!).
I was originally quoted under $500 to fix my pool heater. There were some mice issues noticed inside once they opened it up. Woody then told said he would keep it close to $500 but it would be a little more based on the damaged parts. I told him to go ahead. I get the bill for $940, almost double what he quoted. He charged triple the price on parts as to what you can buy them for retail (I'm sure he gets a wholesale discount too).
I'm a fan of paying for honest work done, but not being bamboozled and scammed, then charged double a quoted price. If he doesn't know his business well enough to quote a somewhat accurate price, he should look for a different business.
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