1. Wood Windows And Doors

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San Pablo, CA

Wood Windows And Doors

4.2 (17 reviews)
Open • 8:00 am - 4:30 pm

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Window repair services

Door repair

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Windows being painted in dirty, sawdust environment.

Wood, Windows and Doors has a good pitch. They can make "anything" you want. They offer a 10 year warranty. They offer "full service" including installation, stucco work, painting and window manufacturing. The REALITY s a very different story. Slow delivery will be a "for sure" thing. The company should be more HONEST about time frames. My advice: double the time frame initially given. We were told we'd have our windows in 2 1/2 months, but it actually took 5 months before we received them. After the windows were installed, that is when the problems really began. Here's the "short list": 1) We ordered 2 large windows that were "FIXED panels" that adjoin a sash that opens. There were multiple problems with these: warped wood, molding that did not line up and glass that developed a bubble. a) The movable sash was not FLUSH with the fixed sash. The wood was warped. I believe they use a low grade of mahogany. They do not have systems in place for quality control to avoid manufacturing windows with warped wood. b) The molding at the top of the fixed sash did not LINE UP with the movable sash (that opens). c) The glass had a rainbow in the coating on the outside on one large window and within 4 months, the other window also developed a bubble and rainbow. We were told we would have to live with a rainbow in the middle of our window. 2) Wood, Window and Doors told us in the 3rd week of November we would receive replacement sashes for the two warped sashes that did not close completely (flush with the window sill). However, only one of them actually was flush with the fixed sash on the second try, and the molding did not line up AGAIN! It is April 2022, and we are still waiting for the second sash. 3) WATCH OUT FOR THE WARRANTY ON THE GLASS: If we want a glass replacement (for the rainbow bubble in the glass as mentioned above) , we will have to pay for the LABOR to install it. The company does not cover labor on any glass replacements. The company must KNOW that glass fails in a 10 year timeframe or they would not limit the warranty to giving you a piece of glass as a replacement and not pay for the labor to actually replace it. After about $5K per window, this was a hard pill to swallow. 4) We asked the company to match 3 windows we had in another bedroom and add 2 more that would match them. When they were installed, we realized they window sill was straight out (only a 5 degree angle) and did not match the more typical 15 degree angle of window sills in 1920 homes. They told me that the 5 degree angle was approved by the City of Oakland, and I never asked for a 15 degree angle. He told me he would not fix the wooden sill to MATCH the existing ones. 5) Watch out - The owner is a great salesman! We fell for the "full service" line pitched by the owner. It sounds so good. Your windows will come in painted, the stucco work will be done and you do not have to find our own window contractor. My advice - RUN from this pitch. They do not manage their sub-contractors during the installation process. They take 30% of the money they charge the client to line their own pockets, but you will be "in charge" of your own installation. They have no control of their sub-contractors either. Their first stucco guy left the country. So they lined up another one who fortunately did good stucco work. The stucco guy had to provide his own scaffolding to do his work, and I had to pay an additional charge for it IN CASH. We "assumed" that the full service pitch included putting "headers" above any new installation windows. However, we had to hire our own contractor to do all of the header work for the new construction windows we purchased form WW and Doors. This was yet another SURPRISE! 5) Painting was a total disaster! Their shop is full of sawdust, and it was baked into the windows after they were painted. The outside paint color could be seen on the inside of the windows. Another staff person told me, "He was in a rush". This person further acknowledged the sawdust problem. When she was remaking our second sashes, she told me, "I guarantee you there will be no sawdust in your sashes." We had to repaint every single window due to the poor paint job. 6) It turned out that the casing and hardware was not available around day 8 of the installation process. They called this a "little oversight". These items were then ordered making the installation stretch out over 12 business days. This is an example of the disorganization in the company. 7) The main customer support person takes a long time to respond to any question or inquiry. I had to inquire multiple times on various matters before I would get a response. I encourage anyone considering windows to look elsewhere. You will definitely have a better experience with a company that has quality control systems and sufficient staffing to provide well-made windows.

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2 years ago

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Ivan G.

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4 years ago

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Ivan G.

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4 years ago

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Ivan G.

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5 years ago

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4 years ago

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Ivan G.

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2 years ago

Payment in full demanded before delivery of poorly measured window that doesn't match other adjacent ones. Warning!

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Ivan G.

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7 years ago

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Ivan G.

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7 years ago

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5 years ago

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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7 years ago

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Review Highlights - Wood Windows And Doors

“We worked with Ivan, Marissa and their team on custom carriage doors and a new entrance door to our Craftsman home.”

Mentioned in 11 reviews

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BestOff Windows Inc - Front of house

BestOff Windows Inc

(281 reviews)

This is a little odd to say up front with a 5 star review, but we didn't end up having our windows…read moredone by Bestoff. We took over a half-dozen bids for a to-the-studs siding teardown and Hardie board replacement, using the opportunity to replace 21 old single pane windows and two sliding doors with new construction windows & doors. Of everyone we talked to, Sergey was hands down my favorite. If we were just doing with windows, we absolutely would have gone with Bestoff. The only reason we didn't go with Bestoff was out of their control: we ended up going with a singke business that does both siding and windows rather than splitting the work over two contractors. With that out of the way, here's why I liked Sergey so much: He's real. He's not a salesperson. He listens to understand what you want, but he takes pride in his work and he has a perspective (that he'll share with you) on what to do with your windows to bring out the best in your home. Most folks who came out just asked us if we wanted to keep our sliders in the same configuration. Sergey was the only one who went through each room, truly thought about the air flow and the aesthetics, and provided recommendations on each configuration. He acknowledged it was free advice, and it was -- we're going to follow his recommendations because they make sense, even though we never would have considered them before (and nobody else suggested them). And because Sergey takes pride in the outcome of his work, and not on his upsells, he never pressured me into any unnecessary frills. In fact, any time I considered a "premium" upgrade option, Sergey talked me down and explained why I didn't need it. For example, my head started spinning over energy efficiency and fire protection. I was debating SunMatrix/Quadratherm it's SunShield/Quadratherm for our south and west windows. Sergey was the only bidder to really take me through the pros and cons and ultimately make the case that, for this project, I shouldn't bother. Similarly, I emailed about WUI-compliant tempered gas after I realized I'm only 3 houses away from a high fire danger zone. I waited to know if it was worth getting the WUI glass. Sergey was the only bidder to go over the pros and cons in detail and explain why it would be an unnecessary expense for us. When when I let Sergey know we chose to go with a combined siding/windows contractor, he gave us even more advice on things to look out for to protect ourselves. If you're looking to do a substantial window project, give Sergey a call. I'm trying to manage my deep regret at not getting to work with Sergey. I'll feel a little better if I can imagine playing even a small part in another family getting to work with him

Highly recommend Bestoff Windows! Sergey was incredibly helpful, thorough, straightforward and very…read morekind. The process was painless and his team did a fabulous job installing the windows. Came in on time and under budget (by far the best quote we got)-- if only we could do every home improvement job like this!

Window Station - Milgard Promo

Window Station

(214 reviews)

Oceanview

Window Station deserves every bit of this 5‑star review! The windows replacement experience was…read moreflawless from beginning to end! Vadim was friendly and prompt and gave an excellent quote for quality windows, with no pressure whatsoever and answered all of our questions! For the windows installation, his entire team showed exceptional skill, respect for our home, and a high level of care! Everything that Vadim promised, he delivered! His prices were the BEST and he gave an estimated delivery time that was realistic! The project was done efficiently, cleanly, and with great attention to detail. The team covered areas to be worked on and when done, everything was cleaned up! The new windows are gorgeous! We are thrilled and are telling our friends and family about this company! Don't hesitate to use Window Station! Thanks Vadim and Team for your excellence!

We had an absolutely incredible experience with Window Station! Leon and his team truly exceeded…read moreall expectations. Going into this, my wife and I thought the whole process would be stressful and time-consuming but they made it completely smooth and painless from start to finish. Leon was extremely attentive, responsive, and patient, taking the time to answer all of our questions without ever making us feel rushed. The team was efficient, professional, and showed up exactly when they said they would which, these days, is rare and greatly appreciated. They were also very mindful and respectful of our home throughout the entire installation process. What really stood out was not just the service, but the value. After getting multiple quotes, Window Station offered a more competitive price AND a better-quality product than the others. That combination is hard to beat. Overall, this was one of the best home improvement experiences we've had. Highly recommend Leon and the entire Window Station team you won't be disappointed!

Dolan's Lumber Doors & Windows - Entrance mat.

Dolan's Lumber Doors & Windows

(43 reviews)

This was our second time here. The first time was to select the proper type of wood for our needs…read more Tony helped us with selection of wood for our project. Also we brought a sample of the size that we needed. Tony told us the amount of sheets of plywood needed and that we could pick up our cut wood the next day. I received a call from Tony stating that my order was ready for pickup. I arrived and was instructed to pull up to the shed where a gentleman helped load my order into my SUV and I was on my way. The price was reasonable and it's great to have a lumber yard in our neighborhood. The staff is friendly and helpful with any questions. Thanks for everything Dolans Lumber.

I worked with Eddie and Tony at Dolan in Pinole to purchase exterior siding, composite decking, and…read morerailings. Eddie and Tony were great to work with. They helped me understand the pros and cons of redwood, James Hardie, and radiata pine. I ultimately purchased redwood siding and Eddie helped me place an order for custom-milled wood that perfectly matches my original siding from 1950. The new siding looks fantastic and blends perfectly with my old siding. Eddie and Tony were also flexible and went out of their way to help me. I changed my mind at the last minute about the color of my Fiberon composite decking and they allowed me to change my order with no problem. They also made sure I got all the proper hardware from Fiberon, which was tricky. Overall, Dolan Lumber was invaluable for my whole house remodel. They communicated with me patiently and respectfully. You can tell that everyone at Dolan loves the place!

All Glass - Mr Long measuring church windows with less than a week repaired.

All Glass

(34 reviews)

Thank you to ALL GLASS for coming to the rescue!! Long does…read morea great job with home glass window replacements! My clients have all been very pleased and I'm so thankful to him for coming to my rescue on a listing that needed an emergency window replacement. I will always call Long first, his prices are very competitive and family owned and operated.

Had a windshield replaced here at an affordable price. Somehow there was water leaking in from…read moresomewhere along the windshield. Also, the inside doorway panel was not installed back appropriately. This leak was causing my car electrical problems because water was getting under the dashboard and getting the fuses and cables. I called the business and a nice lady was understanding and set up an appointment for me to bring in the car to get it checked out. I show up early in the morning and the guy right off the bat was defensive, but agreed to check my windshield since it had been less than a year since the windshield was replaced. This guy took a hose and started spraying the windshield, but didn't install the door seal correctly so a lot of water made its way inside the car. At this point I'm not able to tell where the windshield is leaking because there's water inside everywhere. I leave this place and call a mobile window repair the next day and they're able to find the leak within 5 minutes by just using a water bottle and going around the perimeter of the windshield. Finally the leak was found and repaired within 30 minutes. The price of All Glass is good, but the integrity of the guy running this place unfortunately isn't.

Wood Windows And Doors - windowsinstallation - Updated November 2026

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