We had three custom windows made to replace windows in our home. Wood Windows Warehouse does fantastic work. We were looking to replace poorly installed aluminum framed windows with windows made to match and properly coordinate with the original windows of our our 1904 home. Their estimator clearly knew what he was doing. The installers were well trained, proficient, and nice. read more

We had a great experience with Mario and his team. They took the time to walk through everything in advance, they helped us try to come up with solutions for a couple of things (like screens), and they took the time to answer our questions. The timing for the project and the price was exactly what they communicated to us at the beginning, and the finished windows look beautiful. I appreciated working with them. read more

We had WWW replace 17 windows with a very specific design. Mario, Arturo, and crew were patient with us and listened to our requests (we are detail-oriented and specific in our requests and they came through!). They suggested we do just one window as a start, to make sure they got the finishes right, which was a great way to prototype it and make sure everyone was on the same page. They did a truly wonderful job and accommodated our whacky schedule by expediting certain windows to allow installation in our kids' rooms while they were away at camp. I couldn't have asked for more and I will be recommending them to friends and clients! read more

We could not be happier with the window replacement by Wood Window Warehouse. Mario came out and gave us a very competitive estimate and Efrain was very helpful in coordinating the installation. The work crew (Esteban and Danny) did a great job removing the old side-by-side double hung windows and replacing them with a custom wood picture window. The quality of the new window and installation were outstanding. read more

Wood Windows Warehouse - new window - Windows Installation Near Me - Emeryville, California

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The wood windows in my 80-year-old home were in horrible condition with rotting, leaky frames. Mario and the team at WWW were professional from estimates to installation. They built replicas of the original windows, and they are beautiful. These are not out of the box windows, so they take time to build. The winter storms delayed installation, but that is to be expected. I highly recommend them. read more

Once they actually did the work, it was ok, but getting to that point was a nightmare. They made 3 appointments with me, and they did not show up for any of them. They were extremely uncommunicative, and even when they weren't going to show up, they did not call to let me know. Each time, I had to call them to find out what was going on. The last time they didn't show, I called them to initiate a refund, and they said they could come in an hour. That's when the job finally got done. If you have a time issue, you will be sorely disappointed with them. It took over 3 months to get this job done, and you will have to initiate all contact with them. read more

We had thirteen divided light redwood windows replaced by WWW. It isn't easy with a 97 year old home, to find craftsman who appreciate why we want to preserve the look and feel of the design but improve the energy efficiency and operation of new custom windows. Mario and Chris and the crews that did the work "get" it. A Covid shutdown when an employee was infected, became a backup. The delay was inconsequential to us, everyone's safety was more important. Then the supply chain became an issue. Still we were patient. When the beautiful woodworking was done and finally installed, several of the glass seals leaked when we finally got a good rain with lots of wind. I understand WWW doesn't make the glass portion of the window units but it was still disappointing after ordering in September 2020 and completing install in March 2021 to have this problem in April. So here we are and Mario made the decision and his wonderful crew just finished replacing everything and we couldn't be happier. Being patient is a virtue I'm not always noted for but Covid made me stop and think about what is important. Maybe things would have turned out the same way had I gone ballistic but being patient and nice was easier for everyone and in the end, the result is Mario made good on the entire job and I would highly recommend WWW to anyone who needs to replace beautiful old wood windows or wants the quality of new ones for a new house. They also made us a new back door that was a custom size and configuration but that was small potatoes compared to the windows. read more

I have ordered double hung windows from their warehouse directly. I just removed the panels and brought them for rebuild. They were reasonably priced and very friendly. They primed them, I painted them and rehung. read more

If I could give this company zero stars I would. They are the most unprofessional company I've ever dealt with. I would absolutely NOT RECOMMEND you work with them. They are unresponsive about delivery and don't care about their customers . They gave us a quote and demanded we pay 1/2 up front, said windows would be delivered in six weeks. Six weeks came and went. No phone call no communication. I called them several times with no resolve. I was continually calling and they would make empty promises again and again. finally I was feed up, went to there office and demanded my deposit be refunded. They gave me my money back. The most frustrating company to deal with. DONT MAKE THE MISTAKE OF USING THEM FOR YOUR WINDOW REPLACEMENT!!! read more

Last year we had 3 sets of double glass doors plus 3 large windows replaced on our mid-century modern house. I had done a significant amount of research with several different companies, but Wood Windows Warehouse was the company that was best equipped to deal with our unique window type, and came in with the best price. After some back and forth with Chris and Mario, we figured out exactly what was to be done and I knew what to expect. The installation took a little bit longer than I expected, which was partially because I hadn't clarified that up front. But throughout the entire process the entire team was incredibly courteous, helpful, and professional. In the year since the installation, there were one or two issues that came up - as is incredibly common in construction - and they immediately addressed the issues. In my experience, that is the sign of a good construction team - when issues come up, we discuss them, a solution is determined, and it is fixed. I had a great experience with Chris, Mario, Arturo and Santos, and definitely recommend this company if you need new wood windows. read more

This place is awful. Yes, Mario does have his goons chase after you, even if you just had 1 window done and they brought the wrong kind of hardware. I didn't pay them the last $25 for the hardware. Because they installed the WRONG KIND. They haven't bothered to come back and fix it like they promised, instead they just phone me nonstop telling me I owe. $25. Petty company, don't use them. read more

Forgot to review this company. They came by and replaced our windows in our kitchen and bathroom that are grid-styled. They did it pretty quickly and efficiently. I would hire them again. :-) read more

We are very happy with the job that Wood Windows Warehouse did on our stationary windows. We had two 48" x 89" stationary windows that needed replacement. We contacted Mario and Ivan, who were able to do an excellent job. They also have very reasonable rates compared to the other quotes we received. Their product and installation is 5 star worthy, but you do need to give them a sufficient amount of time to build the windows. We will definitely spread the word about the great service and hire them again for any future projects we have. read more

First and for most I would like to start this review by thanking Mario for his great customer service and knowledge. He was very informative and professional when he came out to take measurements. The day of the install, the service appointment was spot on with his crew arriving 10 minutes before the scheduled time. Mario's crew was very polite. They were extremely organized and made sure everything was covered properly while completing the install. The windows look amazing! In all everything Mario promised in the front end happened. (I recommend Wood Window Warehouse to anyone who wants a Professional job at a great price). "Thank you Mario, the end result was all that you promised it would be!" read more

Wood Windows Warehouse - Windows Installation Near Me - Emeryville, California

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The sign of a professional is not perfection, but the ability to correct errors and make good on promises. Wood Windows Warehouse did this for my window replacement. The project had challenges but Mario, Chris and Arturo were fair, courteous and good to work with. I appreciate that they acknowledged their set-backs honestly and came through with a finished job, well-done. I would use Wood Windows again. read more

Mario came to my house to check the work to be done (replace old windows ropes and make them operable + an option to substitute all the single pane glasses with dual pane) and noted everything diligently. The first two quotes I got per email from Ivan five days later were full of errors as if the meeting with Mario had never happened. I give Ivan my corrections per phone and wait for a revision. Soon after I get the revision and again it's full of errors. I write down per email all the details to be corrected and wait for the final quote. Within the following two weeks I ask twice for the revision but nothing comes back. Finally I decide to call another guy who comes the day after and within a few days gets the job done. So, why do we all have to waste our time in this way?????? Very unprofessional! read more

I want to give the team at Wood Windows Warehouse a very well earned 5 star rating for the work that they did at our house, and also for the level of professional help with the estimate, the scheduling and the followup for the work. We had several problem windows in our 1920 house in Oakland. Several of the double hung windows had dry rot in the sash and needed replacement, and others had broken sash weights and broken glass. Chris came out to our house and did a review of the problems, and promptly sent us a very comprehensive estimate, which we then approved. Then Mario, the owner of the business, came out to do a final measure and confirmation of the work order, and we set up a date for installation. The replacement windows were built in the company workshop. On the day of installation, the team arrived promptly, they went about their work quickly and completed the installation in less time than estimated. The team was very careful about how they completed their work so as to not harm any of our furnishings and fixtures, and they did a wonderful job of cleaning up afterwards. The replacement windows are working great, and the replacement sash weights help the windows work as they should. The work is high quality, and the price is fair for what they accomplished. We are very happy with the work that was done for us by the team at Wood Windows Warehouse. When it comes time for us to have additional work done, we plan to again use their services. Thanks for a great job on our house! read more

Our 100+ year-old Craftsman home had the original windows that were in serious need of replacement (rotting, leaking, inoperable), but the formal rooms had fairly stylized windows that we wanted to replace with an identical look. After working with a couple of different replacement window vendors and coming away disappointed with the limited options available, we turned to Wood Windows Warehouse. They were able to essentially reproduce the windows we had in terms of the design and look, and even the wood species (Douglas Fir). And we liked that the windows were made locally here in their shop. Their price was fully competitive and possibly the best price considering it was a better product and included all painting and staining. There was some lead time between placing the order and delivery/installation of the finished product, but that was going to be the case with all of the vendors we contacted. The installation was very smooth and not the least bit disruptive. In two days, they had installed all 10 windows that we ordered, plus a door. The stain applied to match the natural wood in the formal rooms looks great. We are very happy with the look and performance of these windows and would turn to them again for future work. read more

I just had Wood Windows contact me and offer a 30% reduction in the outstanding balance. While this does not change my initial review of the facts it was an appropriate handling of a very poorly executed project. I do hope that they get their act together and try to be more responsible to their customers. This is a start. read more

still getting harassing emails/phone calls from them for payment for something they had, from the start, agreed to handle (making 2 casement windows operable, and adding the hardware I paid them for - so minor, if they did it improperly the first time around, it isn't my issue and they should be responsible for fixing it, don't you think?) they should not give a 4-week promise, if an additional 2-week delay is normal. LU (I don't know why the owner continues to address me as "luna" - my old name, which I informed them numerous times I no longer use - very disrespectful, but typical for this person, "Mario") read more

Wood Windows Warehouse is simply amazing. Our 1931 house in North Berkeley has many original windows that are in very bad shape. We wanted to preserve the architectural character of the house, and WWW has done an impeccable job of matching the originals and fitting in the existing antique hardware. read more

Last year I did a tremendous amount of remodeling on my home. I would say Mario's installers were some of the best workers I had out here. They were extremely neat about the installation and handled a difficult job with great consideration. I am thrilled with my new windows. I think Mario's prices were reasonable and his workmanship was excellent. read more

Best prices for custom wood windows with top craftsmanship. Windows align perfectly and tightly. Very strong too. Customer service is excellent. We had tempered glass put in ours and it's much quieter. We looked at composites, and even vinyl. We are very happy we went with wood. read more

I replaced all the original windows in my 70+ year old house with casement windows from the Wood Windows Warehouse. They look as beautiful as the original windows but of course they are double pane , do not leak, have low-e properties, the glass is tempered or obscure where it needs to be, etc. Mario and his crew did an excellent job. I consider myself very picky and detailed person, these guys just blew me out of the water. They took a little bit of extra time to touch everything up, they meticulously cleaned every day after they were done. I am extremely happy with their work and highly recommend them. read more

Wood Windows Warehouse did a great job helping me remodel my home! They were able to upgrade my glass from a single panel to a casement and also installed a double hung. They were able to preserve the same look and feel of my home while at the same time helping reduce the sound from the outside. In addition, the technicians were very neat and Mario and Ivan provided me with superior service, always communicating on time. Wood Windows Warehouse scores a perfect 10 in my book! read more

We replaced our front door. Wood Windows Warehouse did an excellent job! From start to finish it was a great experience working with Wood Windows Warehouse. The employees are very courteous, on time, and very professional. I give them my highest recommendations. read more

I'm very satisfied with my experience with Wood Windows Warehouse. Mario was very friendly as was his whole team. They installed two windows in my house and the result went beyond my expectations. read more

When Mario was still in charge at least he who knew how to behave professionally. Someone else is now in charge (McKoy) and he makes appointments he does not keep. Our windows were fabricated and installed in 2009. The price was fair and the work seemed fine. Windows are not supposed to fail in less than 10 years unless there is a problem with the construction or installation. In our case we had 12K worth of windows and one huge picture window has truly failed...fungus grows on the inside of the wood sash. McKoy has made 3 appointments to review the complaint. He has not shown at any of them, this last time, just 2 days ago. Clearly they have no intention of standing behind the work or product. Don't get started with this company or be fooled by old reviews. The business was good once but beware of the poor business practices in place now. read more

These guys really know what they are doing. We needed a door with a window that matched the character of our 1876 house, and Mario and his team did an outstanding job. We bought hardware/ knob at Ohmega salvage, which Mario was willing to pick up and use. The whole team was very prompt, professional, and we ended up with a truly beautiful door. read more

I did a lot of research prior to picking Wood Windows Warehouse to replace 13 original windows in my 90 year old house. They delivered the best quality at the best price, plus a superior customer service. Highly recommended! read more

I just replaced my windows and had a new front door put in. I live in the hills of Kensington and Mario with his expertise helped me pick out the best type of windows for my home. Now my view is perfect. The team that did the work were very professional, polite and did a fantastic job from the start to the finish. Also I want to mention Ivan in the office who was alway helpful and polite. I would highly recommend Mario's company. I am so pleased with the results! read more

Mario's company built a beautful greenhouse window to replace an old one in my kitchen. They were meticulous with the installation, protecting the surroundings in the kitchen, and cleaned up after themselves so that it was hard to know they had been there. The crew were exceptionally courteous and considerate as was Mario. The stucco repair was very professional . I am thrilled with my new window! AA read more

Mario and his team were responsive, took pride in their work, respectful of our schedule and a pleasure to work with. Use them with confidence. read more

Last year I had two windows replaced in my 1937 home. They replicated the old windows exactly. I had noticed during the winter when it was cold that the windows were leaking and cold air was seeping in. They sent someone out and fixed the problem. Today I had two more windows installed in my basement. The installer was professional, kept everything very clean, in fact it actually looks as if nothing took place in those rooms. The work was a little more extensive than originally estimate. No extra charge. I'd recommend WWW in a heart beat! read more

These guys are outstanding. Fantastic work, excellent quality of finish and very tidy. I did a lot of research before buying and can highly recommend them! read more

They have a fair price and did a nice job installing 2 window set to match the existing style of the house's. They provided the service of old replacement aluminum and brick windows reframed the opening, repaired the stucco etc. They are a full service shop. The previous comment about permits. It is probably best to get a permit by owner, because you can put in a lower than actual cost and save some $$. Contractor will change you at least 10% of the construction cost (labor + materials). read more

Wood Windows Warehouse worked diligently to ensure that I was pleased with the fit of our new double paned casement windows into our 1940 home. We are across the street from the Hayward fault, and the installers had to deal with window openings out of plumb and a myriad of difficult trim issues. I highly recommend them for their positive attitude, willingness to work extra hard to do a good job, cleanliness, and attention to detail! read more

nice people but refused to answer my rather simple questions. After the 3rd try to get a straight answer, they simply stopped replying to my email. The issue was around the work permit. The Emeryville city planning department found it suspect that they wanted me to pull an owner-builder permit, which means they would not take responsiblity for their work in terms of the permit inspection. I tried to give them a chance to explain themselves, but instead they were evasive. Two stars for being prompt to the appointment, and in getting the estimate emailed to me. read more

We recently had bifold french doors installed between our living and dining rooms of our arts and crafts home. Mario offered design inspiration and showed patience and great help in decisions from design to hardware to finished project. Everyone working with Mario, from his front desk person,Ivan, to the installers to the painters were neat, organized, skilled craftsmen. I very highly recommend Wood Windows Warehouse without hesitation......they're the best and the nicest! read more

Wood Windows Warehouse replaced virtually all of the windows in my 1932 Tudor Revival home in San Rafael. The new windows replaced several French Casement windows in the living, dining rooms, and kitchen and besides being functionally superior, are simply more beautiful than the originals. The latches, hinges, locks and bolts are perfectly aligned, the windows open, close and lock easily, and the huge living room picture window (59" x 96" insulated and tempered glass), frames the view of Mt. Tam like art. The bedrooms are quieter, and the windows make everything look clean and fresh. Owner, Mario Galeana, was on site to take and confirm measurements, check the daily work, and do a final inspection. The crew was on time, detailed, respectful of the home and furnishings, and enthusiastic. Their pride in their work was obvious from the extra care taken to prep, touch up, and clean up, they worked as a well trained team and did excellent work. I have done a lot of remodeling over the years and I only wish I had found Wood Windows Warehouse sooner. Even the City of San Rafael Building Inspector commented on the superior quality of the workmanship and noted that he rarely sees such a fine installation. This was the best experience I have ever had with any kind of home improvement or repair. Thank you for the pride you take in your work. You are Master Craftsmen. read more