Had my Nissan Sentra windshield replaced, had a long crack which was getting worse. Enrique and his…read moreteam went above and beyond to replace it in under 30 minutes. Quick, friendly, and very efficient in their workmanship and they even came to me, highly worth it. Thank you again for your efficiency and skill. Will recommend to others!

Quality service great price loved that they offer mobile services. Enrique is such a great person…read morecame through for me. I highly recommend! Will definitely will be passing the world along to family & friends as well A+

So friendly. They were willing to get me in as soon as possible with out having to ask (literally…read morenext day). I didn't feel pressured to upsell The quote I was given was what I paid! If I need another car tinted, I would 100% come back

Cracked windshield was replaced within an hour and the quality of service was excellent. Highly…read morerecommend.

Awesome work, quick follow up when I call them for service, excellent customer service. Best…read moretenting job I've ever had.

I dropped my brand new BMW off @ 9:00 am to have all of the windows tinted as I have very…read moresensitive eyes. At 3:30 I called and was told that it would be an additional 2.5 hours. I was a bit upset as they had my car for 6.5 hours already. I decided to drive by on my way home from work at 4:15 & found that my car hadn't even been looked at or moved. No one had even been in the car since I dropped it off @ 9:00am. They had my car for over 7 hours and had accomplished nothing. Super disappointing. I asked for my key and was given an excuse of "sorry our system was down" yet there were 4 cars being worked on which were not there when I dropped my car @ 9:00 am. A simple phone call asking me to bring my car back another day or clearly communicating that they were obviously overbooked would have gone a long way. I took my keys and left. Horribly inconsiderate of my time and they couldn't have cared less about the inconvenience they caused. I'll be taking my car somewhere else and letting the BMW dealership know about my experience so they don't send any more of their clients here.

I brought my car in for a small cracked windshield and worked with Angel, who was very helpful. I…read moremade a claim through my insurance, and the repair was applied to my deductible, which made the chip repair free for me. It's not a perfect fix, but it prevents the crack from spreading, which made it completely worth it in my opinion. The repair was paid by insurance, and the process was easy once everything was confirmed. I did have to come twice because my appointment wasn't fully confirmed the first time, so I'd recommend calling ahead if you're unsure. Other than that, service was smooth and professional. I'd definitely recommend.

Actual scam of a place. Told us they could fix a chip, come back 5 mins and they made it worse…read more Then they said we had to buy a whole new windshield. Such a dumb tactic to get more customers, should be ashamed of that.

This place replaced the glass window of the hard top of my 911 convertible. Originally, the…read moreoriginal owner of the car got this taken care of under their insurance and they mentioned that it would take a few months to get the glass since it had to come from Germany. Within the time that they performed the work, the owner sold me the vehicle and I took delivery of the vehicle on December 8 The glass seemed ok at the time, however, shortly after the interior seal came undone. I tried calling them to resolve the issue and they mentioned that they would not warranty the repair due to the change of ownership, however, I tried to explain that this happened due to a poor install, however, they didn't budge in helping even though they did a poor job

When a major automotive glass replacement provider told me it would take over a week to replace the…read moreshattered rear windshield in my BMW X3, I did my homework and found Auto Glass Now (San Rafael location), who was able to schedule and complete the work in just 2 days. Based on my experience, I now know why Auto Glass Now has solid reviews on Google, starting with Kealie in the front office, who has impeccable customer service skills--she's professional, kind, warm and helpful both on the phone and in-person. She was on top of communications with my insurance company and helped me deal with a complicated supplemental claim. Martin, the service technician who completed the glass replacement, did a great job (swept out all of the shattered glass in the back) and made sure I understood what not to do in the first 24 hours. It was pouring rain when I left the shop and I'm happy to report that there is no leaking whatsoever -- YAY! It's not often that I have positive experiences dealing with automotive service providers, which is why I wanted to share my experiences with Auto Glass Now -- I'm a fan and 10/10 recommend.

Yelp does it again! After a rock cracked my windshield, I came here looking for somebody to…read morereplace it. Yes, there are several mobile repair operations around the bay area, but how good are they? It seems like you never know who's going to show up to fix your windshield. So I found Bob Santini here. Had never heard of him and really wasn't sure if he was for real. But the reviews convinced me to give him a call. Bob returned my message quickly and asked about my insurance coverage. I'd assumed that it wasn't worth it to report it to my insurance company, but he said that many people have policies with small deductibles for windshields, vandalism, etc. It turned out he was right! I called my insurance company and not only was my deductible $100 instead of $250, but Bob Santini was on their list of preferred repair people! Less than 24 hours later, Bob came to my place of employment (exactly when he said he would) and replaced my windshield. I learned that he has 30 years of experience and does mostly commercial work. He doesn't need a lot of new business, but despite that, he was always prompt and professional. And, oh yeah, he saved me hundreds of dollars. I gave him a check for $100 and he was on his way. Bob Santini represents everything that is great about Yelp. Highly recommended.

Had a small chip in my windshield and did nothing about it for months. Then my friend got one in…read morehers as well. I found Bob on Yelp, called him. He said he could fix it, but not while it was damp; to let it dry in the sun, then put tape over it to keep it dry until he could do the work. My friend did this right away, but I still put it off. Yesterday, I finally called Bob and we made a date for today. He was right on time, did the job beautifully, helped me with the insurance paperwork. He is a AAA authorized shop and they were glad to guarantee his work.

Great Communication and very nice techs. A rock hit my windshield and left a quarter-sized crack. I…read moreused some DIY stuff to fix the windshield before the request, but I wasn't sure if it was enough. The technician came by, looked at it, and said everything looked good.

Great service! A friend's jeep had her window smashed in unfortunately, so we booked a replacement…read morepassenger window installation with Velocity in Greenbrae. They were very prompt with scheduling the repair, communicated well before arrival, and the new window looks & works great! They even cleaned the car seat of broken glass left in the car from the break-in which was very nice. Highly recommend!

Super fast and reasonably priced window replacement service! I had my car broken in to over the…read moreweekend and was able to get it fixed by mid day on Monday. Oscar was great and very communicative.

Prompt response. Fair price…read more Oscar was even able to come out during a rainy day and finish the job.

Waking up to a smashed hatch window was not on my bingo card. I was told to call Super Auto Glass…read moreby my mechanic and I'm glad I did. High quality work, timely, reasonable pricing- definitely recommend!

Ty was very easy to schedule and price was very fair. They came the next morning. Travis the…read moretechnician was very professional and efficient. Great service all together. Highly recommend. Thank you guys

I would not recommend this company based on our experience…read more My daughter scheduled a windshield replacement. Prior to the installation, her vehicle did not have any known issues with wind noise or water intrusion. After the first installation, she immediately noticed loud wind noise. A technician returned the same day to attempt to address the issue. When she later drove back to Sacramento, the wind noise continued. A second technician came out and applied sealant, but the issue was still not resolved. My daughter notified him by text that the windshield still did not appear sealed and expressed concern because rain was expected. The message was read and not responded to. A third visit was required. The original technician returned, removed the windshield, and installed a new windshield using a different sealing method. During this visit, he expressed concern about the quality of the prior installation. He was responsive and polite, and this installation appears to be holding. Unfortunately, during the period when the windshield was not fully sealed, a storm occurred and water entered the vehicle, leaving the interior soaked. The vehicle required professional detailing at a cost of two hundred dollars in an effort to address the moisture and reduce the risk of mold. The car remains damp. On Christmas Eve, my daughter and the technician attempted to contact the office to ask how to proceed regarding the repeated installation issues and the resulting damage, but the office was closed for the holiday. The day after Christmas, I contacted the manager. Rather than discussing a resolution, he was dismissive, interrupted repeatedly, accused us of unrelated issues with the vehicle, and suggested the water intrusion may have come from another source despite stating he remembered the case well. When I expressed hope that the situation could be resolved professionally, without lawyers, the manager responded that people threaten lawyers all the time, told us to go that route, and then hung up the phone. Multiple failed installation attempts, poor communication, and unprofessional management made this a very disappointing experience.

I had an extremely frustrating experience with this place. It took four separate visits just to get…read moremy windshield installed correctly, and because it wasn't sealed properly, water leaked into my car and completely soaked the interior. This caused major inconvenience during the holidays and forced me to pay $200 for a professional detailing to clean up the damage. When I called to speak with the manager about reimbursement, he was incredibly rude, dismissed my concerns by saying "that's not how it works," and then hung up on me. Very unprofessional service and zero accountability, I would not recommend this business.