1. On Time Auto Glass

0

San Rafael, CA

On Time Auto Glass

5.0 (9 reviews)
Closed • 7:00 am - 7:00 pm

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Response time

1 day

Response rate

100%

Services - On Time Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

On Time Auto Glass Photos

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Recommended Reviews - On Time Auto Glass

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4 years ago

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4 years ago

Great service, very responsive and great value and pricing. We would definitely hire them again!

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3 years ago

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3 years ago

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5 years ago

Service is great! My window was replaced promptly, the technicians were on time and they were very polite. Could not of asked for more!

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7 years ago

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5 years ago

Very professional company with fair prices and great service!

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8 years ago

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8 years ago

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Ask the Community - On Time Auto Glass

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Auto Glass Now

Auto Glass Now

(43 reviews)

TO YELP READERS After 18 years of driving, I got my first…read moreever cracked windshield. And I drive a lot. My insurance company referred and set me up with All Star Glass within 24 hrs! Awesomeness: - They came to my place to fix it. How freaking convenient (as I am in high productivity mode right now). Sooo cool! I don't know or care if this is standard, I super appreciate this feature of their service and the execution of the service. - It cost me 60% less than my dealership would have charged (I called). - Was able to fit me in immediately. TO COMPANY Hi All Star Glass people! I want to say thank you so much for your service. I was on the phone as Carlos was completing the windshield work and I didn't get to properly thank him. So I called and got Jessica (who was also pretty pro with a cheerful attitude). Carlos, you did great work! Probably routine work for you but I super appreciate that you fixed my windshield and added new wipers. I use my car A LOT for work and you saved me a lot of time and stress. It's really nice not to have to sit in line anywhere. Thank you so much for driving all the way to Richmond! Thank you and have a wonderful and fulfilling new year!

This place replaced the glass window of the hard top of my 911 convertible. Originally, the…read moreoriginal owner of the car got this taken care of under their insurance and they mentioned that it would take a few months to get the glass since it had to come from Germany. Within the time that they performed the work, the owner sold me the vehicle and I took delivery of the vehicle on December 8 The glass seemed ok at the time, however, shortly after the interior seal came undone. I tried calling them to resolve the issue and they mentioned that they would not warranty the repair due to the change of ownership, however, I tried to explain that this happened due to a poor install, however, they didn't budge in helping even though they did a poor job

Presto Auto Glass & Windshield Repair - Gap in windshield seal

Presto Auto Glass & Windshield Repair

(7 reviews)

I would not recommend this company based on our experience…read more My daughter scheduled a windshield replacement. Prior to the installation, her vehicle did not have any known issues with wind noise or water intrusion. After the first installation, she immediately noticed loud wind noise. A technician returned the same day to attempt to address the issue. When she later drove back to Sacramento, the wind noise continued. A second technician came out and applied sealant, but the issue was still not resolved. My daughter notified him by text that the windshield still did not appear sealed and expressed concern because rain was expected. The message was read and not responded to. A third visit was required. The original technician returned, removed the windshield, and installed a new windshield using a different sealing method. During this visit, he expressed concern about the quality of the prior installation. He was responsive and polite, and this installation appears to be holding. Unfortunately, during the period when the windshield was not fully sealed, a storm occurred and water entered the vehicle, leaving the interior soaked. The vehicle required professional detailing at a cost of two hundred dollars in an effort to address the moisture and reduce the risk of mold. The car remains damp. On Christmas Eve, my daughter and the technician attempted to contact the office to ask how to proceed regarding the repeated installation issues and the resulting damage, but the office was closed for the holiday. The day after Christmas, I contacted the manager. Rather than discussing a resolution, he was dismissive, interrupted repeatedly, accused us of unrelated issues with the vehicle, and suggested the water intrusion may have come from another source despite stating he remembered the case well. When I expressed hope that the situation could be resolved professionally, without lawyers, the manager responded that people threaten lawyers all the time, told us to go that route, and then hung up the phone. Multiple failed installation attempts, poor communication, and unprofessional management made this a very disappointing experience.

I had an extremely frustrating experience with this place. It took four separate visits just to get…read moremy windshield installed correctly, and because it wasn't sealed properly, water leaked into my car and completely soaked the interior. This caused major inconvenience during the holidays and forced me to pay $200 for a professional detailing to clean up the damage. When I called to speak with the manager about reimbursement, he was incredibly rude, dismissed my concerns by saying "that's not how it works," and then hung up on me. Very unprofessional service and zero accountability, I would not recommend this business.

Dotto Glass - Glass fence

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We are very pleased and satisfied with the professionalism and quality of the Dotto Glass crew…read more(Chris S, Chris K and Oscar). Excellent care was taken to remove the large (5' x 6") picture window and install a matching window. The ordering process with John L was smooth and the follow-up by the Nicole, customer service was great. Most importantly in replacing a window great attention was given to repeat measurements for a precise order & installation. Thank You - Chris, Chris, Oscar, John & Nicole and Thanks much Dotto Glass.

Wow did I get some great service when we were in a pretty dire situation. We realized that we had…read morean inoperable sliding glass door handle just a few days before our home was going on the market for sale. I tried a few glass shops and no one had any technician available for weeks. I called Dotto Glass and the owner Keith just happened to answer my call. I explained my situation and he said he would personally help us out because he had no one else. So he came to inspect the problem which needed a creative "work around" to make the door handle functional without a big expense and to get it ready for 2 days from now. He completed the solution and now we are ready to go. He was so helpful, so friendly and the service was beyond generous as I am sure that he does not usually do service calls. It's nice to know that taking care of a customer still really matters to some businesses. Great job Dotto Glass!

On Time Auto Glass - autoglass - Updated October 2026

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