Cracked windshield was replaced within an hour and the quality of service was excellent. Highly…read morerecommend.

Was able to make a next day appointment to have tints put on. They were fast, reasonably priced and…read morethe tints look great.

I originally scheduled a windshield replacement at my home with another very popular, familiar…read morecompany. When the original company seriously bungled the appointment & lied about it, I immediately read reviews for On Time and called them up. Joel answered the call & said his technician could arrive at my house to replace the windshield within 3 hours. JC arrived exactly at the agreed upon time! He was pleasant and efficient taking about an hour to do the work and clean up. Cost was $200 less than the original popular, familiar and completely worthless company. "On Time" is a perfect name for this company. I am so impressed. Highly recommend.

Great service, very responsive and great value and pricing. We would definitely hire them again!read more

I brought my car in for a small cracked windshield and worked with Angel, who was very helpful. I…read moremade a claim through my insurance, and the repair was applied to my deductible, which made the chip repair free for me. It's not a perfect fix, but it prevents the crack from spreading, which made it completely worth it in my opinion. The repair was paid by insurance, and the process was easy once everything was confirmed. I did have to come twice because my appointment wasn't fully confirmed the first time, so I'd recommend calling ahead if you're unsure. Other than that, service was smooth and professional. I'd definitely recommend.

UPDATE ON MY EARLIER REVIEW OF SAFELITE, SAN RAFAEL, CA…read more They promised to call me a week ago to refund my $213. THEY NEVER CLLED BACK! Now they post a lame reply saying they can put in a new windshield---about$800--and credit me with $213. As I told them TWICE, I am selling the car. As they didn't fix it---although the FIRST GUY said it was definitely small enough to patch AND the guy who came out to take photos AFTERWARDS said the first guy SHOULD HAVE BEEN ABLE TO FIX IT--it's pretty clear they DON'T know what they are doing!! I sold it to a friend, deducting the $213 from the price, so he can try to find a more responsible company to fix this small crack. I will phone them AGAIN and request a refund of the $213. If they don't pay it back in 5 days, I will sue them in Marin County Small Claims Court for $213, plus court costs, and service fees, which will add perhaps another $200 to the claim, and I will file a complaint with the California Department of Consumer Affairs, Bureau of Automotive Repair, for fraud. We consumers are tired of wasting our time and money on these, in my opinion, shoddy auto repair outfits. E. R. Smith

Great Communication and very nice techs. A rock hit my windshield and left a quarter-sized crack. I…read moreused some DIY stuff to fix the windshield before the request, but I wasn't sure if it was enough. The technician came by, looked at it, and said everything looked good.

Great service! A friend's jeep had her window smashed in unfortunately, so we booked a replacement…read morepassenger window installation with Velocity in Greenbrae. They were very prompt with scheduling the repair, communicated well before arrival, and the new window looks & works great! They even cleaned the car seat of broken glass left in the car from the break-in which was very nice. Highly recommend!

I called and spoke with Joe from Hour Auto Glass, from the first call to payment, everything went…read moreawesome. The technician that was sent out was friendly and helpful. Had my windshield replaced less than an hour or so. Definitely will be a returning customer if I have to replace anything on my car and Definitely will be referring Joe and Hour Auto Glass to everyone I know. Thank you again Joe and team for handling this issue all under an hour..

I had my windshield replaced by them a couple weeks ago. Everything looks fine and works the way it…read moreshould but when I reach speeds of 70mph or more I hear rattling noises that I never had before. It sounds like it's coming from my a-pillars that are attached to the sides of the glass. From talking to other glass replacement places, they all were going to replace those because supposedly they break whenever they remove the glass. Doing research online, everyone says to replace the moldings. My a-pillars were never replaced and I'm wondering why I'm hearing vibration now. Also, my rear view mirror vibrates like crazy now. I get dizzy even trying to through it. There was never an issue before until it was installed on this new glass. If you're looking for one of the cheapest glass installers this is prob the guys you should call but beware it won't be 100% quality.

First tech seemed a little disorganized, and was about to install a replacement windshield before…read moreI'd noticed and pointed out it wasn't OEM (which I'd specifically requested, plus paid extra insurance for). Easy enough communication to resolve the error, then... Second tech brought the right glass and dude was a meticulous artist. Everything was perfectly lined up, sealed, and cleaned. I watched the whole time (out of car guy curiosity), and was genuinely impressed.

Waking up to a smashed hatch window was not on my bingo card. I was told to call Super Auto Glass…read moreby my mechanic and I'm glad I did. High quality work, timely, reasonable pricing- definitely recommend!

Once again the team at Precise delivers that's why I keep coming back to them over and over again…read moreexceptional customer service and quality work thanks again guys!

Quality job done on the large windows of our Promaster van-- 5 yrs and counting! Can't hide…read moresubstandard work on large windows. So pleased!