1. Auto Glass Warehouse

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San Rafael, CA

Auto Glass Warehouse

4.9 (240 reviews)
Open • 9:00 am - 5:00 pm

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Response time

20 minutes

Response rate

100%

Services - Auto Glass Warehouse

Auto mirror repair

Auto mirror replacement

Auto window repair

Auto Glass Warehouse Photos

Portfolio From The Business

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Recommended Reviews - Auto Glass Warehouse

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Reviews With Photos

Damaged A-Pillar from a Windshield Replacement

I had a windshield replaced on my Nissan 350Z by this company, and unfortunately the experience afterward has been extremely frustrating. During the windshield replacement, my A-pillar trim was damaged. The damage was not brought to my attention by the installers. I discovered it myself when inspecting the vehicle afterward. After I brought it up, I was told they would replace the damaged part. I have multiple messages from them stating that they ordered the replacement, received the wrong part, reordered it, and were continuing to try to obtain the correct one. After weeks of waiting, they eventually came to my house. Based on all of our previous communication, I believed they were coming with the replacement part. Instead, when they arrived, I was told they wanted to remove my original damaged part and have it repaired. This was never discussed with me beforehand and was not what we had previously agreed to, so I declined. I also requested their insurance information regarding the damage to my vehicle and was not provided with it. At this point, I have made it clear that I do not authorize them to remove, repair, or perform any further work on my vehicle. I am simply asking them to honor the resolution they originally offered: provide the correct replacement A-pillar part, properly painted to match my vehicle's factory BW5 paint, and allow me to handle the installation myself. I gave them plenty of time and opportunities to resolve this directly. What should have been a straightforward windshield replacement has turned into weeks of chasing down a resolution for damage that occurred during their service. I have kept the invoice, photographs of the damage, and the messages documenting the replacement parts they said they ordered. I will update this review if they ultimately resolve the situation.

2018 Audi with front facing cámara sensors.

I had a fantastic experience with Auto Glass Warehouse. They came out to my workplace in the middle of a very hectic day and replaced and calibrated my entire windshield without any hassle. Their customer service was top-notch, and they responded quickly to every question I had. Fast, professional, and incredibly convenient. I highly recommend them! Jorge

Before
Kunsang S.

Had my Nissan Sentra windshield replaced, had a long crack which was getting worse. Enrique and his team went above and beyond to replace it in under 30 minutes. Quick, friendly, and very efficient in their workmanship and they even came to me, highly worth it. Thank you again for your efficiency and skill. Will recommend to others!

Matt M.

Quality service great price loved that they offer mobile services. Enrique is such a great person came through for me. I highly recommend! Will definitely will be passing the world along to family & friends as well A+

getting a new windshield

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2 months ago

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16 days ago

Amazing service and fair price! Enrique and his son are lovely people ! I'm so glad i found this place when my windshield needed replacing.

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3 months ago

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13 days ago

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4 days ago

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4 months ago

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2 months ago

Enrique was so nice. He was on time, friendly and professional. Will definitely use him again if needed.

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1 month ago

Jose helped me and was extremely helpful, professional, and friendly. Would definitely recommend this business

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3 months ago

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9 months ago

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4 months ago

Excellent, quick and friendly service! I had my Honda CRV front windshield replaced in about 45 minutes. Highly recommend.

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11 months ago

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5 months ago

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5 months ago

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2 years ago

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6 months ago

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1 year ago

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1 year ago

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10 months ago

They were super fast and very thorough! I highly recommmend them and will be taking all of my business there going forward.

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1 year ago

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1 year ago

Super responsive and fast. The fact that they provide mobile service is helpful and very convenient. Highly recommend!

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9 months ago

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3 years ago

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2 years ago

A rep came out in about an hour and had my window replaced and working. The price is very fair and CS was outstanding. Thank you!

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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2 years ago

Good experience communicating with them. They showed up as planned and did the job for a reasonable price on a Sunday too! I'm grateful.

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1 year ago

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4 years ago

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3 years ago

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3 years ago

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Ask the Community - Auto Glass Warehouse

Review Highlights - Auto Glass Warehouse

“I was able to talk to Enrique at Auto Glass Warehouse over the holiday weekend and schedule a replacement for my Jeep Wrangler.”

Mentioned in 154 reviews

Read more highlights

Auto Glass Now

Auto Glass Now

(43 reviews)

TO YELP READERS After 18 years of driving, I got my first…read moreever cracked windshield. And I drive a lot. My insurance company referred and set me up with All Star Glass within 24 hrs! Awesomeness: - They came to my place to fix it. How freaking convenient (as I am in high productivity mode right now). Sooo cool! I don't know or care if this is standard, I super appreciate this feature of their service and the execution of the service. - It cost me 60% less than my dealership would have charged (I called). - Was able to fit me in immediately. TO COMPANY Hi All Star Glass people! I want to say thank you so much for your service. I was on the phone as Carlos was completing the windshield work and I didn't get to properly thank him. So I called and got Jessica (who was also pretty pro with a cheerful attitude). Carlos, you did great work! Probably routine work for you but I super appreciate that you fixed my windshield and added new wipers. I use my car A LOT for work and you saved me a lot of time and stress. It's really nice not to have to sit in line anywhere. Thank you so much for driving all the way to Richmond! Thank you and have a wonderful and fulfilling new year!

This place replaced the glass window of the hard top of my 911 convertible. Originally, the…read moreoriginal owner of the car got this taken care of under their insurance and they mentioned that it would take a few months to get the glass since it had to come from Germany. Within the time that they performed the work, the owner sold me the vehicle and I took delivery of the vehicle on December 8 The glass seemed ok at the time, however, shortly after the interior seal came undone. I tried calling them to resolve the issue and they mentioned that they would not warranty the repair due to the change of ownership, however, I tried to explain that this happened due to a poor install, however, they didn't budge in helping even though they did a poor job

Presto Auto Glass & Windshield Repair - Gap in windshield seal

Presto Auto Glass & Windshield Repair

(7 reviews)

I would not recommend this company based on our experience…read more My daughter scheduled a windshield replacement. Prior to the installation, her vehicle did not have any known issues with wind noise or water intrusion. After the first installation, she immediately noticed loud wind noise. A technician returned the same day to attempt to address the issue. When she later drove back to Sacramento, the wind noise continued. A second technician came out and applied sealant, but the issue was still not resolved. My daughter notified him by text that the windshield still did not appear sealed and expressed concern because rain was expected. The message was read and not responded to. A third visit was required. The original technician returned, removed the windshield, and installed a new windshield using a different sealing method. During this visit, he expressed concern about the quality of the prior installation. He was responsive and polite, and this installation appears to be holding. Unfortunately, during the period when the windshield was not fully sealed, a storm occurred and water entered the vehicle, leaving the interior soaked. The vehicle required professional detailing at a cost of two hundred dollars in an effort to address the moisture and reduce the risk of mold. The car remains damp. On Christmas Eve, my daughter and the technician attempted to contact the office to ask how to proceed regarding the repeated installation issues and the resulting damage, but the office was closed for the holiday. The day after Christmas, I contacted the manager. Rather than discussing a resolution, he was dismissive, interrupted repeatedly, accused us of unrelated issues with the vehicle, and suggested the water intrusion may have come from another source despite stating he remembered the case well. When I expressed hope that the situation could be resolved professionally, without lawyers, the manager responded that people threaten lawyers all the time, told us to go that route, and then hung up the phone. Multiple failed installation attempts, poor communication, and unprofessional management made this a very disappointing experience.

I had an extremely frustrating experience with this place. It took four separate visits just to get…read moremy windshield installed correctly, and because it wasn't sealed properly, water leaked into my car and completely soaked the interior. This caused major inconvenience during the holidays and forced me to pay $200 for a professional detailing to clean up the damage. When I called to speak with the manager about reimbursement, he was incredibly rude, dismissed my concerns by saying "that's not how it works," and then hung up on me. Very unprofessional service and zero accountability, I would not recommend this business.

Auto Glass Warehouse - autoglass - Updated October 2026

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