I don't get how this store is in business- they're extremely overpriced. They're selling the same…read morebaskets you could find at homegoods for literally 3x the price. that's OUTRAGEOUS. I would maybe forgive a 1.8x but they've gone too far. after seeing this I don't get how anything else in there could be reasonably priced. really deteriorates the trust

They have unique items that most stores do not have. If their is a delay or if they can not fulfill…read morewhat is promised they will notify you right away and offer a discount on your next item.

I have a tiny walk in closet and it just seemed crammed full and messy. I wanted more space and…read moreorganization. I contacted Closets by Design, they came out and the rest is history!! My consultation was easy, informative and super friendly as was the install. I didn't get a lot more space because at the end of the day you can't get blood out of a turnip. But it is so organized and just an overall better use of space!! Because I can now easily see all my clothes, I will wear more of them more often. GREAT EXPERIENCE!! Super happy with the entire service from beginning to end.

What a beautiful job Ian did on our closet install. Everything was top notch! He was very…read moreprofessional and courteous. He cleaned everything up and left my new closet spotless. I will definitely recommend your company to friends.

I love organizing, but there have been some areas I've been avoiding for years. In one day, Louise…read moreand I tackled my child's playroom and my home office. She dove right in, helping us sort our shelves, working with my child to get rid of toys she had outgrown, and organizing everything into themed bins. In my office, she helped me cull through years of paperwork that had been accumulating in piles. A few months later, I hired Louise to come back and help with our kitchen. Again, she helped us organize everything, from labeling and alphabetizing all of our spices, to helping us get a handle on our pantry and kitchenware. Louise works really hard, is easy to talk to, can work with different personality types (several of my friends use her too!), helps you donate/trash unwanted items, and makes you love your house again. I highly recommend her and I can't wait to tackle another room in a few months!

Louise was fantastic, she dove right in and organized my living room and garage. Highly recommend!read more

Offerings to store and organize anything. Other things you'll see that you didn't know you needed…read more Have you ever gotten a compliment on your luggage tag? Clean, nicely displayed and organized. Friendly help by employees. If you need help taking your purchases to your car they will direct you to park in reserved parking spaces and they'll bring your purchases to you.

The thing about this store is it's too big and always feels dusty. Staff is either totally hands…read moreoff or very aggressively friendly (don't get me wrong, I sympathize, having worked in retail myself in the past). This might be a weird thing to say but Container Store just has too many containers! Like, narrow it down to just samples of each item. It's just walls and walls of plastic on the exterior and strange miscellaneous items on the interior. Obvi this is not a choice that a local branch can make. Ourselves and many others use the store primarily as a walkway between the outside doors to the covered parking and the inside of the mall. Along the way, we browse, of course, yet are never intrigued enough to stop for long. Container Store seems like a weird leftover from times past when you couldn't get everything cheaper and easier somewhere else. Again, not the fault of the staff on site locally.

I had used this service before and had a good experience. This time was different. After 1.5 hours,…read moreI had trouble understanding where the organizer was going with her plan, so I tried to express my needs and what I was looking for. After discussing for a while, she just left, having made more of a mess than was there before. I am including the "after" photo. Update: I got an email from the CEO threatening me for this review. It's unfortunate that her employee was upset with our appointment too. I stopped her to understand what her plan was and explain my needs, so that we weren't wasting our time. I'm sorry that my feedback hurt her feelings. My harshest feedback to her was, "I understand your piles, but I don't see how they are helpful," and "there are a lot of piles here - at some point they become superfluous." I have nothing against her employee. She seemed like a nice person. But I didn't see that her method was meaningful, and her explanation was only "this is my training" so I continued to not understand her plan, and I pressed to find out more, because I genuinely wanted her help. I tried to explain that all I wanted was someone to sit with me and say "do you need to keep this?" But she told me that her way was to make a bunch of piles, leave for 30 min so I could decide what to get rid of by myself, and then come back and put the leftovers away. I told her that if she did that, I would just feel overwhelmed and probably not do anything. So she told me she couldn't help. As she got up to leave, I even said, "ok we can do it your way. I'll try to trust you. Please don't leave me with this mess." But she left anyway. I wasn't going to even write a review until I realized she had scattered my sentimental box in an unfixable way. When I realized that, I cried. I had told her I wanted to work together, but she had refused, and if we had worked together in the first place, she wouldn't have destroyed the one thing that really mattered to me. It was a bad day for all involved. The CEO says I am a "bully" for articulating my needs, but I don't think my expectations were unreasonable. I wanted to go thru things together, and have the organizer be gently present as I made decisions about letting go. The organizer wanted to sort things herself and have me make decisions alone. Those ideologies are fundamentally at odds, so maybe it's good she left early.

Worked with them 3 times in 2019 and it made such a difference! First time we tackled organizing…read moreour kitchen to be more user friendly, the pantry (including getting rid of some embarrassingly old food), and our hallway closet of medicines, linens, and toiletries. Second time, we went through boxes and boxes of stuff that we hadn't unpacked for 2 years. I ended up donating two Honda Civics full of stuff! Lily did such an amazing job of sorting through everything I had and then culling down what I didn't need. She sat with me and provided advice for how to sort sentimental things and when to get rid of superfluous things. Most recently, we tore through the rest of the house getting rid of anything that we could in preparation for a move to a new home. WHEW! I feel 10-times lighter and am budgeting for time #4 to help organize our new home. I'd be lost without these ladies!

For as much as I spent, I would have expected a call back when the drawer they installed wouldn't…read moreopen with the bathroom door closed. (The door handle was not figured into measurements, see photo). They offered to come rectify the issue but, though I followed up twice, I have not received a response from my rep in many months. They were VERY flexible and accommodating up until everything was paid for. Then it was crickets. Still! Crickets.

Shelf Genie redid our pantry and it is much more usable now! Not only can we fit everything in…read morethere, we were able to empty out two whole cupboards as well.

Julia is a lifesaver! Not only is she wise, affordable and professional, she de-clutters faster…read morethan a blink of an eye! We couldn't believe how efficient she is; from 10 years of utter clutter to under 3 hours, dusted and well-organized. We got our music room, meditation room, and living room back, thanks to Julia! We couldn't have renovated our kitchen without her fast, organizational skills as there was a deadline from the contractor. Closets and bathrooms were done in no time as well! She is a superhero and an inspiration, for sure! Her coaching as we went along to de-clutter was invaluable. Her kindness and non-judgmental demeanor really set our anxieties at ease. We cannot thank Julia and her company enough for the incredible work she's done throughout the house. She is truly an organizing phenom and an angel to boot!!

I'm so glad I decided to work with Julia and Start Here Organizing. My husband and I found the…read morethought of going through our basement to be an impossible task. With Julia's expertise and support we were able to purge multiple truck loads and our belongings are now neatly organized and ready for our upcoming move. We were able to complete our impossible in 5.5 hours with Julia's support. We cannot wait to work with Julia again in our space to create lasting organizational systems.

Lauren Williams is clearly a top expert in her field. While my time frame was too rushed to fit…read moreinto her busy schedule, she displayed her goodness and generosity by explaining to me the whole field of uncluttering and downsizing work and even gave me some excellent references to colleagues to check out. An interaction like this underscores the community-minded potential in us humans to reach out and help one another in the spirit of: we are all in this together. Thank you, Lauren for your inspiring presence even over the phone.

I actually didn't end up working with Lauren, but had a wonderful experience. When I requested…read moreorganizational and decluttering assistance, she was extremely prompt in responding as well as hopping on a call to figure out logistics. After realizing my timeline and her schedule didn't match up, as well as noting that my project might require more than just her service, she ended up pointing me in the direction of multiple other organizers and movers that she recommends that would better suit my situation and deadline. It is extremely refreshing when professionals are willing to admit that their services might not be the right fit (mostly just due to timeline), but then also go above and beyond expectations by recommending what others might see as competitors but Lauren saw as colleagues in the business.

Laurie was recommended to me by a friend and I was absolutely pleased with her services. She…read morehelped us out with our move, coordinated all of it, scheduled the movers, packed, managed the movers, unpacked, and kept me company the whole time. Her team was professional, helpful, and worked incredibly hard. During the week of our move, I got sick, so she just took over for me, and wow did I need that. I highly recommend her and her service. The unpacking was invaluable, as there is no way I could have gotten it done while sick. In one day, everything was put away and we were able to park the cars in our garage! Use Seamless Mcoves - you won't be disappointed. Notes: You do contract directly with the mover, but it's no big deal. The use vetted professionals, and our movers were also amazing. They are great at packing, organizing, and helping you put away everything. If you want your move done right and quickly - Laurie and her team are excellent.

Our family has used Seamless Moves before, having been referred. This move was like the other 3,…read moreas their business name represents , seamless. They work quickly, efficiently, and do a stellar job. Staff is friendly, ad addressed and concerns with clear understanding of my questions. They finished on time, under their quote price, and most importantly, not a single item was damaged by the moving crew. I would happily recommend Seamless Moves to even the most demanding clients. These people are what we hope to find, skilled professionals. And I thank them for making a stressful process easy.