I went here today, speaking directly and intelligently to the staff. They understood exactly what I was saying and what was going on. I had a crack in my enamel on my tooth, which was sensitive, and I explained if it wasn't taken care of would turn into a complete abfracture or broken tooth through my dentin - I explained this first. I also explained my preventative measures taken to attempt to remineralize my enamel, as dentists offices had previously been closed due to this ridiculous "pandemic", but that I was happy they were open now as they could take care of it. He has an xray taken of the back of my tooth, where the crack in my enamel is NOT, sees there is no split in the dentin and says "okay let's do the exam", after noting this. He starts scraping really hard along the front of my tooth where the crack was, and then starts to wiggle my tooth really hard. I told him I didn't like that, and asked what he was doing? He could obviously see the crack visually when the light was illuminating my tooth and could see the xray, that it wasn't through the dentin, what could he possibly be doing? He said, "well if the enamel breaks now, it's the best time". I was very distraught and upset at his response, especially given what he was about to say. He finished his "exam", and then said, "well I'll call this an elective procedure, so I can't do anything for you until we open back up for good". I didn't understand, because my wife had called prior and spoke to the presiding dentist, young, directly and he said "come on in, were open now", knowing that my symptoms didn't meet ADA guidelines for an emergency and without telling us he wouldn't do any "elective" procedures. I asked him several questions about what could be done, and he said unless the tooth breaks off he won't do any work on it now, but to come back in 3-4 weeks when things will probably be open for "elective" procedures. I said, by then the tooth will have broken off entirely, through the dentin, and I will need a root canal and crown instead of just composite resin and sealant. He shrugged his shoulders. So now, because of the stress he seemingly purposefully put on my tooth, it is in way worse condition and NOW hurts, with the crack in it visible NOW without being illuminated, just under plain light, AND the crack stretches further along the surface of my tooth than before. So, this guy purposefully brings me in, doesn't tell me or my wife he can't do "elective" procedures up front, and then purposefully wrenches on my tooth making it worse than before. Was his goal to break it all along and make a root canal out of it, or just to get an exam fee from our insurance? You be the judge. He definitely was not professional, and seemed more interested in the money than the patient.
Update: yeah, lools like they tried to have my yelp review taken down. No, that's not going to happen. People need to know. read more