I've been to Dr. Morill's office a few times now and have always been impressed with the service…read moreI've received. The front end staff are knowledgeable and friendly. It's so easy to make my appointments online and the times have always been honored and I've never had to wait. Dr. Rice is the best eye doctor I've been to. She's knowledgeable, thorough, kind, friendly, and overall is a dream to work with. She takes the time to go over my questions and explain exactly what is happening during the exam. I can not recommend this office enough- between the friendly staff and excellent doctors you will be treated very well!

I have been seeing Dr. Pfeffer for 15+ years. He is kind, patient, knowledgeable, and always on…read moretime with appointments; I have never had to wait more than a few minutes. I really trust his professional opinion. If your prescription changes only slightly, he will advise you it's not worth the cost of new glasses/contacts. He also referred my son to a specialist when he knew his eye issues were more complex than just poor vision. The women in the optical shop are always helpful and honest (in a nice way) in their opinions about styles of glasses. I can't recommend this office highly enough.

As a commercial pilot, it doesn't get more important than my eye sight…read more I have been coming to Dr. Stimac since 2007 in Manchester. He is by far the single most trusted eye doc, I have worked with period. His knowledge is simply amazing, and despite my continual questions, he patiently answers them all. He also has the ability to view my digital pictures back year-over-year to track the progression of my eyes. I could have my eye seen by anyone in the country--I continue to choose Dr. Stimac--because of his command of optometry.

Dr Stimac is very knowledgable. He understands patients' needs and how insurance works. He values…read moreyour time and very accommodating to our inquiries.

Using my husband's account to post. I went to Visionworks in Franklin last week for sunglasses and…read moreeye glasses. The gentleman that helped me pick out my frames was a great help. He put the frames aside for me so that when I went back for my eye exam, and I cannot say enough wonderful things about Dr Johnson, my glasses were all set to be ordered. Dr Johnson was honestly the most thorough with her exam, and I have been to both Optometrists and Ophthalmologists for eye exams, she beat them all. Upon checkout, the young lady that helped me could not have been nicer. I highly recommend this Vision Works in Franklin! Barbara B.

Bad experience. Avoid Visionworks in Franklin MA. Originally went for an eye exam, contacts, and…read moreglasses. Contacts were correct but my prescription for my glasses was wrong. They had the prescription for my right eye and left eye listed incorrectly. They were switched. Brought it to the associate's attention who stated that the doctor was with another customer, but she would fix the error. I came back for my second visit to pick up my glasses and sure enough they were made with the incorrect prescription, switched. I brought the error up again to a new associate. He stated that the doctor was booked, and I'd have to come back at a later date. I took the glasses and left. I'll get the glasses switched to the correct eye somewhere else. Never going back.

Be prepared for at least a two hour wait. they load people in and don't care that you're sitting…read morethere for hours waiting for your appointment. There are dozens of people in the waiting room and they have at least a two hour wait if not longer. Terrible how they overbook.Pure greed.

I've never had an issue with this office until yesterday. It's too long of a story to get into. The…read moreonly reason I gave 2 stars instead of 1 was because I was greeted very nicely. Aside from that, I was unimpressed by everyone there. I have reviewed the office on Google as well...Their response was comical.... "We have reported this to Google and reserve the right to subpoena Google to obtain your identity, at which point we will follow our standard policy to pursue legal action for slander and defamation." I seek out another eye care place that has a more organized staff and who doesn't switch up your care to charge you more.

Nothing like waiting 2 or more hrs. My time is as precious as his. Wouldn't change my mother's eye…read moreprescription as asked on 2 different visits because it caused her redness, couldn't read and constantly draining. Said it was an intolerance. He referred her to another dr and he immediately took her off meds ad prescribed preservative free and she is 100% better. Lack of compassion, over worked and staff constantly putting him over his elderly patients. He needs to retire or change professions. Jerk!

I was a patient of this practice. I had 3 visit each time I had to sit in the waiting room for 2+…read morehours waiting to see the doctor. They tell you to allow for 2 hours and so I assumed it was due to testing they would do on me before seeing the doctor. NOPE! You sit cooling your heels in the waiting room for 2 hours with 30 other people! When I finally saw the doctor it was for less that 10 minutes! My mother in law also goes to this practice and has the same experience! When she complained she was told all doctors offices do this! That BS!! I have been to many doctor offices and can't remember ever waiting more than 30 minutes!! Plus the doctor I saw there the last time said he can't help me anymore and that I should go to Mass Eye and Ear! This was after waiting 2 hours AGAIN! I went to Mass Eye and Ear and they are trying to help me. I waited 10 minutes to see a doctor there!!I'll never go back to this practice again! It's just a frustrating cattle call and money machine!!

Dr. Linh Tu Trieu, OD is one of my favorite doctors. She is intelligent, professional, intuitive,…read moreand a pleasure to see. Her office is immaculate, IT relevant, and perfectly appointed with every modern technology imaginable. I've been with this doctor for approximately four years now and am so glad to have found her. Also shout out to Ron and Tim at the optical counter. Best customer service I've ever had at any optical business. Always provide A+ service!

BJ's Optical has declined quite a bit over the 10 years that I have been coming here. My main…read morequalms are: 1. The hours for BJ's Optical hours are different from BJ's business hours. BJ's Optical opens at 10 am and closes between 4 and 8 pm depending on the day, which is completely inconvenient if you have a job. There have even been times where I have come into the store during the listed business hours only to find a sign saying that they are closed today. 2. BJ's Optical no longer takes COD orders for contacts on the phone, which was incredibly helpful since it's hours are rubbish. Even if you are willing to give your credit card information over the phone, they will not accept it. You have to go in. 3. The most of the staff that work here are lackluster and one lady who works here is rude. A year or so ago, I tried to reach BJ's optical about 1 week before my contact prescription expired. I called repeatedly and by the time my many phone calls were returned, it was the day after my prescription expired. I received no apology and had to schedule (and pay for) another eye exam before I was able to reorder. Overall, if you value saving $20 on every contact order that you place then BJ's Optical is fine. If you value a hassle-free customer-focused experience, I would go elsewhere.

Dr Palumbo has been my eye car doc for years. I can't say enough about her and this Office. I've…read morehad very little trouble getting appointments or ordering contacts. The staff is super friendly and always helps whenever I run out of contacts. They have even provided emergency contacts when I'm in a pinch.

I had two separate appointments scheduled in advance at the Norfolk office. In both instances,…read morewhen I arrived I was informed the appointment had been cancelled. At the time of scheduling the second appointment, I requested and received an appointment card which I showed to the receptionist when I arrived for the second appointment. She had no explanation other than the appointment was cancelled. I had received no notification of this cancellation and had taken the afternoon off from work for both. I have no idea what the quality of the Dr's work might due to the incompetent scheduling process involved.

She was very attentive to my concerns. The staff very polite and helpful. They took the time to…read morebe sure I was satisfied