Dr. Heather is one of the most caring medical professionals you will ever have the pleasure to…read moreknow. Thorough, friendly, caring.

I've been going here over 12 years and I'm still as pleased with them as I was in the beginning…read more My children, ranging from age 4 through 12 also go here and they love it too! I'm always spoken to and treated with the utmost respect and regardless of any problems I have with my glasses, they always find a prompt & appropriate solution. Also, they have never pushed me or my family into purchasing glasses or contacts that we didn't want or need like so many other optical shops around town. I highly recommend Eyesite Vision in New Berlin!

I was skeptical about the virtual exam and disappointed that my previous optometrist had left, but…read moreI had a great experience. The staff were friendly, flexible and communicated well. The virtual exam went well and helped provide the flexibility I needed for my schedule. I've been a Shopko patient for over 30 years and they continue to innovate and make the experience better!

Douglas, the GMT at Shopko On 1166 W. Sunset Drive suite F100 Waukesha was just amazing. I couldn't…read moretell you how helpful and generous with his time he was just wanted to give him a shout out thank you and have a good day.

Was looking for new glasses. No vision insurance. Came across their deal for 2 pair of progressive…read morelenses and frames for $199, which was much more reasonable than any of the chain optical places in West Bend. I figured that was the base price and just like anything else, you pay for the extras. They were very helpful finding frames (I have a fat head) and I had a nice exchange while I was there. Glasses were ready in less than a week. Went in for a fitting today and was very impressed with how much time he took to make sure they were right. I am very happy with the service and the products.

It is true what people are saying. The person answering the phones is very short and not…read moreinformative even at the most basic level of expectation. This particular person doesn't care and if they're the gatekeeper to the doctors it's not fair to judge the rest of the staff. However, I had a great experience with the doctors while I was there and so did my husband.

Highly recommend this location. I was out of town for work and got caught in a situation where I…read moredidn't have enough contact lenses to last me through the week, when Alison and Stephanie both went above and beyond to help me. They were extremely professional, helpful, and kind, and if I'm in the area in the future, I'd gladly return to this location.

Update on my review. I waited 10 days to contact myeyedr simply because I wanted to give them…read morebenefit of doubt. We were told my great-granddaughter's glasses would be ready today. That didn't happen! Again ! I called and spoke to Stephanie and she said the glasses were coming from Florida and didn't pass inspection! How does a place that is making glasses fail to do it properly the first time? Now we are told that the glasses will be ready sometime at the end of the month! Again, this is an 18 month old baby who had surgery three months ago. They have no record of the eye doctor calling their store and so I will get the text that were sent back and forth as proof. I wouldn't send anyone to this store! Let me give you a helpful hint, you want to make this right? Figure out how to do it!

Wonderful experience. I was treated with respect from the moment I walked in until the moment I…read moreleft. Painless, easy, and quick. Dr. Hell was anything but! He explained everything thoroughly and he was very detailed about the type of contacts that would probably fit my eyes best. The exiting process was just as good. The front desk explained all of the payments I was to make that day and made me feel comfortable, and that I could trust them all. I have found a new eye doctor.

Had to order a new lens because of a big scratch, and when I went to pick it up they had made an…read moreerror and had the wrong size lens so they had to reorder the lens. When I went to pick it up the second time, IT WAS THE WRONG SIZE AGAIN. Clearly they don't know what they're doing. I understand making a mistake the 1st time but to make the same mistake again is unacceptable let alone not finding the error until they had me drive over there to pick it up. They could have at least checked the lens size before calling me TWICE and telling me the lens was ready to pick up. I will never order glasses there again.

Edited just now Warm and welcoming staff!!! Gabrielle was…read morefantastic and very patient walking me through choices for my new eyeglasses. This was my first experience with a new eye doctor in nearly 30 years and I highly recommend Gabrielle, Veronica and Dr. Stern. Thank you for making this such a great experience!!

Great selection of frames. I ended up getting the eye exam at this location. The process was…read morethorough and the optometrist communicated well. I ended up getting my frames at the Mequon location because this one was closed on 12/30 (and I wanted to use my insurance) due to Omricon. While the frame selection was smaller at Mequon, the staff was very helpful and I found a pair. They delivered the glasses to this location. There was a mixup in the lab and they returned an empty frame so it took longer than it should have.

My family and I have been customers of Premier Vision, Fox Point, for several years and as such…read morehave had eye examinations and purchased glasses and contact lenses on several occasions. Everyone there is friendly as well as professional and knowledgeable. As with any business, sometimes "glitches" can occur. How the staff responds to these situations is what separates the superior business from the average or less-than-average. I also understand that you can't please everyone 100% of the time (especially those who may have overly high expectations). From my own recent experience, I can honestly say that the staff, doctor, manager, counter and sales personnel at Premier Vision of Fox Point truly believe in and practice top notch customer service. They cheerfully met my expectations in a more than timely manner. Get the best, you deserve it!

My husband Frank and I got our sunglasses here and actually he got his first reading glasses here,…read moreShannon ( one of the ladies there) was super helpful and attentive, she is always very friendly and show us the latest trends ,my husband actually liked a different color and she ordered it for him, she make sure he try right fit/model for his face ( and his peeky taste)... Shannon made sure that the insurance we got work for the payment of the reading glasses We can't be more grateful! We totally recommend this store for both fancy glasses and prescription glasses!

The best exam I've ever had! Was very kind and took her time to answer any questions and had…read moreseveral suggestions for cataract surgery doctors!

I have had terrible experiences at multiple places, but I have never been let down or disappointed…read moreby Jackson Vision Center. Dr. Barari is extremely helpful, kind, and professional. They do things right the first time with no hassle. They cover all of their bases when trying to find you the perfect pair of glasses and lens. Their prices are also very reasonable for their high quality of service. Staff is also excellent. Thank you Jackson Vision Center!!!