I visited this eyewear store at the end of the year to try to take advantage of my insurance, and…read morelater when I ordered on my HSA funds. They were able to open early to see me. Since it was the end of the year I had to get my exam in to take advantage before the next year, but then with my plan I do not think I would have saved too much so I held off on the glasses until later. Their availability is very good, there is another store in 'Tosa which was booked for weeks, I don't understand that. Later on, I placed an order for some nice glasses. They do have a wide variety and cost points which is great. I went back for an adjustment as my current lenses were flatter and the new ones were more curved. I had a minor fishbowl effect that was fixed on the first try, and also the edges of the lenses weren't perfect and she approved getting them changed out. Very happy with the final result. The timing was ironic as I placed the order for these, and I snapped the frame of my current glasses. The business deserves 5 stars. They are all nice, helpful, and professional.

While visiting family from out of town, my frames broke. The ladies at Kindy worked for over an…read morehour to repair my broken frames. When they couldn't repair, they found a different dealer in the area who carried the broken frames and helped get directions to the second store. We just happened to find them while we were driving, but would highly recommend them for excellent service!

Summit Eye Care of Menomonee Falls used to be an amazing place for all your eye care needs. Not so…read moremuch anymore. I've left 4 messages over the last two weeks for a contact refill and to set up an eye exam. Have not heard a word from them. Also I was never notified that my doctor retired. Guess they don't need my business. Time to move on!

I have gone here for many years. Very friendly staff. Always…read morecan get an appointment to meet my needs.My doctor is Dr.Jason Schad and I can't say enough good things about him. He is thorough, friendly and professional. I have seen the other doctors occasionally and they are all very nice.

I have personally been dealing with eye doctors annually since the age of 7 years old. I have…read morenever been to an eye doctor's office that made me feel so welcome. With in 5 minutes of meeting Jules, we were talking like we were old friends. Such a warm and comfortable person to be around. Dr. Ross was absolutely top notch. He covered every issue I had on the pre interview on the website and so much more. He explained everything in detail. I had expressed interest on cosmetic contacts and instead of jumping in and making me pay through the nose since they won't be covered by insurance (cosmetic) he said he'd contact a couple of the companies he deals with to get pricing for me before hand. Plus, all of his up to date technology made the appointment a breeze. I will refer anyone who asks to him. 100% satisfied.

Dr. Does not communicate with patients or guardians. Staff seems unhappy and not properly trained…read more Are not up front with insurance policies.

I have had terrible experiences at multiple places, but I have never been let down or disappointed…read moreby Jackson Vision Center. Dr. Barari is extremely helpful, kind, and professional. They do things right the first time with no hassle. They cover all of their bases when trying to find you the perfect pair of glasses and lens. Their prices are also very reasonable for their high quality of service. Staff is also excellent. Thank you Jackson Vision Center!!!

Overall, I have had great experiences with Jackson Vision. Everyone is very kind and helpful. Dr…read more Barari is phenomenal. She is helpful, gives simple directions, talks you through everything, and is very efficient. My uncle is mentally and physically disabled and has a hard time making precise movements. She made it as easy as possible for him to understand, be informed, and to get the best care possible. She and others truly helped me to find the best ways and prescription to correct my vision. They always listen and do their best to address your concerns. Their glasses selection isn't big, but many are great. I had a hard time choosing I liked so many. The only downside for me is that payment was quite confusing. My mom didn't know what would be ran through insurance, out of pocket, or what expenses weren't included in the exam. Other than that, I would definitely recommend Jackson vision.

Date of visit: 1/25/2022…read more I've been seeing the eye doctors at the Grafton Eye Center within Costco for many years now. In my many visits, I have seen several of the doctors and have been pleased with all of them, I find them to be knowledgeable, thorough, friendly, and not pushy about upselling for services that I do not need. I always get a contact lens exam since I don't ever wear glasses and have always been pleased with the experience. They keep good records so I don't have to remember the last time I visited--they already know! In two years, when it's time for my next exam, I will be back to Grafton Eye Center.

After a 5 year hiatus, it was time to get my eyes checked so I made an appointment at the eye…read morecenter inside my nearby Costco. They apparently have 4 Optometrists so I didn't know exactly who would be examining me. Turns out I saw Dr Michelle Lewis. I found Dr Lewis engaging, personable, friendly and professional. She took plenty of time to answer my questions. I did not feel like I was "just another ho-hum patient". The eye center's staff were also very pleasant and friendly; always smiling and chatting. I won't wait another 5 years for my next appointment. I'll be back next year.

Definitely had a great experience with everyone there! They were so helpful, Haley and Nancy…read moreespecially! I really enjoyed that I was greeted right at the door! Mikey was really helpful with this being my first eye exam! And the retinal imaging was really cool, didn't know you could see all that from just a picture! Thank you, I will be back!

They really need to adjust their scheduling for appointments. I arrived for my appointment and…read morethere was someone in front of me already waiting for 45 minutes. I wasn't seen until 50 minutes after my scheduled appointment time. I will be going to the Brookfield location from now on. This is very frustrating since this location is located closer to my house but this is the second visit now where they can't get their timing right for appointments.

Called because I have my prescription and just wanted them to price some new glasses. I know the…read moreframes I want and the lenses. We live about 40 minutes away. The lady got annoyed with me and said "well it is going to be hard for me to help you over the phone, can't you come in?" For what? I know the frame, lenses, and have my prescription sitting in front of me. Sounds like she just didn't want to work or wanted me there to upsell me. Nope. Will just go with Costco or a different company.

My appointment today was absolutely terrible. The staff are very unprofessional & during my…read moreTelehealth exam one of the reps was vaping in the room. During my pre check my rep told me to put on my glasses while checking my right eye, because I won't be able to see the Telehealth Doctor if my score was bad. This is insane!! They falsified a medical exam to be more convenient for them. I am very worried about my eye sight, which is why I booked this appointment & now I have no answers & payed $140. I am so sad I wasted my time with this location.