I have had trouble getting the correct Rx from my previous two optometrists, but Dr. Holden was…read moreable to quickly identify the problem and get me the right Rx for near-sighted and computer lenses. The quality of the exam and the selection of the frames are the best I have found in the MKE area. My only reservation to recommend Be Spectacled is how difficult they make it to select lenses once you have picked out some frames. An associate literally read aloud my options off their computer monitor, without clarifying the costs or features. When I selected the basic lenses, they said I didn't want those (then why even offer them?). I never really understood what I was getting or paying. I didn't even see an itemized receipt until I picked up my glasses ($275 for lenses, oof). It all felt rushed, opaque and like I was getting up-sold at a car dealership. If they would be more clear and transparent about lense options and costs (maybe put it all on a flyer you can hand to the customer), this place would be an easy five-star review.

I got my eyes examined and a pair of glasses here recently that I've taken to calling Aladdin…read more Because, they show me the world. I should rewind a little. I don't think I've been able to see properly for a couple of years now. So early 2020, I made an appointment with Be Spectacled. And, well, the pandemic lockdowns hit and the appointment got canceled. Then, you know, worldwide uncertainty and next thing you know it's 2021 and I've still not had my eyes checked. I'm happy to say that changed recently. I made my appointment, had my eyes checked, and got my prescription. They have a nice selection of glasses to choose from and are super helpful in finding your pair. "What style are you thinking of trying?" she asked "Bold frames!" I exclaimed with confidence apropos of nothing. And, bold frames I got. And, now, I can see the world. Shining. Shimmering. Splendid. Get to it!

The least convenient place to get exam/glasses....... If you want to be at the a place with a…read morelocked door during business hours this is your spot.

Doctor was an hour late for our appointments. He just wasn't in the office and the front desk…read morepeople didn't know where he was. Then he rushed through the appointments, even though he was the late one.

I have seeing Dr. Mathus since I can remember. The staff has always been very pleasant. There can…read morebe a bit of a wait from time to time, but I work in health care so I know this happens! Prior appointments come in late or visits go a little longer which throw off the whole day's schedule! Today I had an appointment and purchased more contacts. During the ordering process, Michael looked to see if they had a rebate (without me asking about it). He initially could not find one available. 2 hours later he called me and said he found one! He easily could have said "oh well" once I left and forgot about it. But yet he proceeded to look and found one! It will be mailed to my house. So kind! I wouldn't want to go anywhere else!

Be warned that this is an All Sales Final purchase even when they verbally tell you that you can…read morereturn your purchase. You can exchange your purchase but if the exchange is a lower amount, then you are out that money. The sales people and manager sell you on a promise that if you are not happy, then they will return your glasses (but your sales receipt states different... all sales final). When you go in for issues, they say you should have read your receipt more carefully.

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!

What a great selection and top notch service. Bart H, the General Manager was knowledgable,…read morepatient, and kind. I will be back! Thanks Bart!

Definitely had a great experience with everyone there! They were so helpful, Haley and Nancy…read moreespecially! I really enjoyed that I was greeted right at the door! Mikey was really helpful with this being my first eye exam! And the retinal imaging was really cool, didn't know you could see all that from just a picture! Thank you, I will be back!

They really need to adjust their scheduling for appointments. I arrived for my appointment and…read morethere was someone in front of me already waiting for 45 minutes. I wasn't seen until 50 minutes after my scheduled appointment time. I will be going to the Brookfield location from now on. This is very frustrating since this location is located closer to my house but this is the second visit now where they can't get their timing right for appointments.