Initially, I went to Specs Appeal because I wanted to buy a specific brand, which I thought they…read morehad, but I was mistaken (I mixed up two brands). Because I was already there, I decided to look around. They have bvulgari, chanel, OGI, pro design, tom ford, kate spade, ray ban. A wonderful young woman greeted my husband and I and asked some questions. I had my RX in hand as well as my old glasses. I showed her and we talked a little about my taste, but then we started to comb through all of the cases, one by one, trying on glasses and giving opinions. I took up a LOT of her time and almost walked out of there without a pair of glasses, but then she also asked her colleague if she could try to pick out some games in similar styles, and they ended up getting me a pair of glasses that I fell in love with! Throughout the entire process they were so helpful. The doctor even assisted and provided his opinion on the glasses, which meant a lot - he seemed really involved with the sales floor. They even adjusted my husbands Warby Parkers (for a small fee) while I looked around. They sized me and ordered my glasses right away, and they arrived about four days later. I went in and the service was still amazing. They made adjustments and then gave me this little gift bag with a cleaning cloth, solution, and my glasses. The awesome thing about this place, besides the service and selection (they have mid-high end frames), was that they give a spray bottle full of eyeglass cleaner that you can bring in and continue to get refilled. Go green, Specs Appeal! Anyway, long story short, my husband and I were very impressed and he has decided that we will go back there next year as well. Highly recommend!

High prices exam good snd staff friendly. I got glasses jere but o ly…read more Because of the exam

Came here in 2002 and the doctor did a great job. Went to other places over the years since then…read moredue to distance. Came back again just the other day, and I'm so glad I did. Dr Hanson still does a magnificent job and made me feel welcome and cared for. He was open about my opinion on my eye care and gave me lots of knowledge about my vision and glasses. Picking out glasses was fast and easy and the staff was very helpful, warm, and professional. They don't force you to purchase your glasses thru them. In fact, he gave me a business card with my prescription on it without me even asking for it. For the respect and care I received I am going to support this local business and get my glasses and future exams from them. I do recommend. You'll be glad you went.

Great place. I have been going here for years and the doctor and staff are pleasant to work with.read more

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!

I had an eye emergency (first in a very long time of wearing contact lenses) and Brookfield Vision…read morecame up as the most local and highly rated vision care center nearby. I booked a quick appointment and I was lucky they were able to see me that afternoon. Drs Tran and Varner own this small business. I saw Dr. Varner and he was able to assess my eye situation and take steps to resolve it. I was out the door before my lunch break was over and had prescription drops at the local pharmacy. I really liked the little details that they put into their eye care center. The staff was super friendly and they even gave out adorable eye stickers! The doctor took his time to answer my questions and I never felt rushed. My eye healed 100% by the follow up and the price was pretty reasonable too. Eye am really glad I found this place! Thanks again.

My family has been going to Brookfield Vision for years and see both Dr. Tran and Dr. Varner…read more The doctors, office staff and all assistants are very knowledgeable, welcoming, and friendly. They have state of the art equipment (the digital photographs of our eyes are incredible!) and a large selection of eyeglass frames and contacts. I tell all my friends and family about Brookfield Vision. One of our family members had an eye emergency that could have led to a complete loss of vision. Dr. Varner worked her in, evaluated her and referred her on - he saved her vision. I have complete confidence and trust in their care. Amazing place!

I've been going her for years and Dr.'s Hansen and Bell run a great office…read more Their staff is always willing to work around my schedule for an appointment. I think their frame prices are fair and their selection is great. When I inquired about prescription sun glasses, they said that they are expensive so I should consider Maui Jim sunglasses with readers instead, to save a few bucks. (I didn't even know they existed). I can stop by the office when they are open and drop off my glasses (even if they are sometimes in pieces), and they are fixed (or put back together) in a jiffy. This is a great, local neighborhood business and I will continue to be a loyal patient!

My wife and I have been clients/patients here for decades, since it was Burleigh Vision Ctr…read more Outstanding care and service. The doctors are excellent and the staff is very professional in all respects. We've never been disappointed.

This is one of the best optical centers. Family friendly, attentive and works with your budget!…read moreSmall town values are definitely in play and I wouldn't want it any other way! If you see any negative reviews, I would revisit since the management has changed hands and they have new staff members who are very genuine! They even have online frames that are much better than any other online optical store out there! 5 stars!!

I was very excited to support a small local business. Unfortunately overall I did not have a good…read moreexperience with Eye Q. When called back for my appointment the doctor was not very friendly and argued with me regarding an increase in my prescription. He suggested I get checked over by my general health doctor to make sure everything was functioning correctly, which wasn't a problem since I had a yearly wellness check coming up any way. However, all came back normal and my prescription had just gone up quite a bit. Needless to say this left me feeling confused, but I decided to order the contacts anyway. It's been a month since my initial appointment and still no contacts in. My replacement/trial contacts have dried up and ripped so they gave me some that were "close" but are still causing irritation and headaches. I've stopped over multiple times during business hours to ask questions about this but there was no one there. I understand being open by appointment but why have regular hours if you aren't going to stick to them? Anyway, I've really wanted to like this place but I'm finding it really difficult and will likely go somewhere else next time.

Zach was super friendly, helpful, and knowledgable. Explained everything he was doing with my…read moreglasses (I have quite a few pairs), and why - and was fun to talk to. I heard about him through a friend who also had a great experience, and now Shorewood Opticians has a customer for life!

I can't tell you how wonderful this business is. We have used their services in the past for my Dad…read moreand now for our family. They have bent over backward to help me. I have bone cancer and could not make it in for adjustments to my lenses. My husband brought the glasses in and they made the correction for me over the phone with my direction. No one anywhere else would do this for its customers. This place is top-notch. A+++

Was looking for new glasses. No vision insurance. Came across their deal for 2 pair of progressive…read morelenses and frames for $199, which was much more reasonable than any of the chain optical places in West Bend. I figured that was the base price and just like anything else, you pay for the extras. They were very helpful finding frames (I have a fat head) and I had a nice exchange while I was there. Glasses were ready in less than a week. Went in for a fitting today and was very impressed with how much time he took to make sure they were right. I am very happy with the service and the products.

It is true what people are saying. The person answering the phones is very short and not…read moreinformative even at the most basic level of expectation. This particular person doesn't care and if they're the gatekeeper to the doctors it's not fair to judge the rest of the staff. However, I had a great experience with the doctors while I was there and so did my husband.