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Gary B Walters - Ozaukee Eyecare

3.3 (8 reviews)
Special Hours • Closed
Updated 2 weeks ago

Services - Gary B Walters - Ozaukee Eyecare

Eye exams

Eye testing and diagnosis

Retinal imaging

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3 years ago

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11 years ago

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15 years ago

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7 years ago

Does not return phone calls with any sort of urgency. Did not provide prescription immediately as is required by federal law.

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8 years ago

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13 years ago

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Family Vision Center - We strive to provide the highest quality of eye care and eyewear in Cedarburg, WI and the surrounding communities.

Family Vision Center

3.0(6 reviews)
0.7 mi
•$$

At a different eye place the lenses of the glasses I ordered were made wrong once delaying shipping…read moreand then on the day I received them they were wrong. It took 14 days to get them and would take another 7-10 days to get them redone. I cancelled the order on Tuesday having lost confidence in the lens manufacturer. I have just had my fourth eye surgery a corneal transplant and my glasses being correct is super important after all I have gone through. I went to Family Vision Center to see the selection of frames they had. They had a great selection of a variety of different shapes. I went the same day I cancelled the others. I did not realize they see people by appointment (COVID). They did not have people scheduled that day apparently. Even though they weren't seeing people that day they gladly helped me find a frame I liked. The previous place had to cancel the order in the system and have it cleared before they could place my order under the new insurance. There were issues getting this accomplished and they spoke with my insurance company five times to get the order through for me. They were friendly, professional and willing to help me get this done so I could get my new glasses. I can't express enough how pleased I am with this business.

The worst customer service I have ever experienced. The front desk refused to release information…read morefrom my past exams due to an unexplainable "policy". Mind you this was told to me AFTER I was on hold for 5 minutes as the receptionist looked up my request! After being a patient for over 10 years, I won't be back. Too bad as I have always had a good relationship with Dr. Orvis; if only she had a honest and caring staff.

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Family Vision Center
Family Vision Center - The entire staff of Family Vision Center, Inc. looks forward to helping you and your family with all your eyecare needs.

The entire staff of Family Vision Center, Inc. looks forward to helping you and your family with all your eyecare needs.

Family Vision Center - Family Vision Center

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Family Vision Center

Gary B Walters - Ozaukee Eyecare - optometrists - Updated May 2026

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