Had my annual vision check-up with them recently. Everyone was extremely pleasant. I arrived…read moreearly to my appointment and did not have to wait long. Exam began before my appointed time. I felt all the vision checks were extremely thorough and the technology being used was current and state-of-the-art. Dr. Schlaefer and her technician explained everything to me very thoroughly. I received my prescription and no pushy sales pitch to purchase glasses from them. They provided me with a quote for my corrective lenses at my request should I decide to purchase through them. All-in-all, a very good experience.

The best exam I've ever had! Was very kind and took her time to answer any questions and had…read moreseveral suggestions for cataract surgery doctors!

I have had terrible experiences at multiple places, but I have never been let down or disappointed…read moreby Jackson Vision Center. Dr. Barari is extremely helpful, kind, and professional. They do things right the first time with no hassle. They cover all of their bases when trying to find you the perfect pair of glasses and lens. Their prices are also very reasonable for their high quality of service. Staff is also excellent. Thank you Jackson Vision Center!!!

Dr. Does not communicate with patients or guardians. Staff seems unhappy and not properly trained…read more Are not up front with insurance policies.

I got a notice that they don't accept insurance anymore. Then my Mom missed her appointment and…read morethey charged $55 dollars for the missed appointment. If that is their policy, that is fine, but I will choose to go somewhere else. I've had other issues with the office, not being completely upfront about charges.

My family has been with Dr Walters for nearly 30 years! He and his staff are caring and…read moreprofessional and are willing to go the distance to help you get the best vision possible!

Overall a very bad experience and I'm thankful I've found quality care elsewhere. The reasons for…read moremy 1 star rating are as follows: Dr. Walters misdiagnosed me, is illegally withholding medical records, thinks 8 weeks is a legitimate time frame to return phone calls, and is overall very rude and unprofessional. It is my assumption he is withholding my medical records and the office notes because they are incomplete and substantiate my claim of a misdiagnosis. Not only is withholding my medical records a HIPAA violation, it's not representative of a legitimate medical practice. I have made several requests both verbally and in writing for my records AND THE NOTES. If my Medicare and HIPPA violation complaints don't get their attention, perhaps a subpoena will. Dr Walters claims his standard time frame of 8 weeks to return phone calls is completely reasonable. This is absolutely absurd. Not only have I worked at several reputable medical practices, but I often have to reach out to various medical practices regarding myself, children, and wife. I have yet to come across anywhere else that its not SOP to return phone calls within 24 hours on a business day. At most legitimate medical practices 24-48 hours is the standard. When I dared to very nicely bring these issues to Dr Walters attention, he told me that I should be nicer to people who have "carried" me. I asked him what he meant by this statement and he did not care to elaborate. These items I spoke to him in a completely flat and emotionless tone. I still don't know what he meant by "carried you" since he hasn't even done the bare minimum, yet the billing system seems to always be working just fine. Finally, the parking lot, waiting area, reception area, bathrooms, and diagnostic area, were ALL very dirty and unkept. I'm sure if you have simple needs for something like near or far sighted correction, and you are willing to put up with the above, then go ahead and take your chances. Otherwise if you have low vision I strongly recommend you avoid this place for your own health and safety.

This is one of the best optical centers. Family friendly, attentive and works with your budget!…read moreSmall town values are definitely in play and I wouldn't want it any other way! If you see any negative reviews, I would revisit since the management has changed hands and they have new staff members who are very genuine! They even have online frames that are much better than any other online optical store out there! 5 stars!!

I was very excited to support a small local business. Unfortunately overall I did not have a good…read moreexperience with Eye Q. When called back for my appointment the doctor was not very friendly and argued with me regarding an increase in my prescription. He suggested I get checked over by my general health doctor to make sure everything was functioning correctly, which wasn't a problem since I had a yearly wellness check coming up any way. However, all came back normal and my prescription had just gone up quite a bit. Needless to say this left me feeling confused, but I decided to order the contacts anyway. It's been a month since my initial appointment and still no contacts in. My replacement/trial contacts have dried up and ripped so they gave me some that were "close" but are still causing irritation and headaches. I've stopped over multiple times during business hours to ask questions about this but there was no one there. I understand being open by appointment but why have regular hours if you aren't going to stick to them? Anyway, I've really wanted to like this place but I'm finding it really difficult and will likely go somewhere else next time.

The coolest guys on the planet---stating with the boss Tim Ziegler --make Advanced Eye Care a must…read morestop place for your Optical needs. Just a few miles from Kohler--Advanced Eye Care is housed in a the old Dairy State Bank building--renovated by the Zieglers in a hip style that is spacious and inviting with plenty of natural light ---making it easy to get through their larger collection of frames - The exam areas are intimate and professional--because they are doctors after all--allowing for complete and thorough exams in the privacy of your own spaces. Both my husband and I were impressed by Doctor Tim's thoroughness, knowledge and his personal approach to our care. The support staff at Advanced Eye Care is truly remarkable--from the receptionist who welcomes you and processes your information--to the assistant who guides you through the myriad of tests--to the specialist that fits your glasses ----a true gem that got us the best glasses we have ever had We have lived and travelled extensively --and have shopped for eyewear throughout the world--nobody does it better than the team at Advanced Eye Care ! On your next trip to Kohler make it a point to stop in Plymouth and Advanced Eye Care!

Personable. Explains everything well. Staff is experienced and friendly. Definitely feel like I'm…read morein good hands.

Dr. Yang is really friendly and explains eye diseases very well so I can understand them. He has…read morewonderful patient care. I think he has many awards and is one of the best glaucoma doctors in the area. I would definitely recommend him to anyone who needs eye help.

Dr. Alvarez is always great! Olivia at the desk was wonderful, and Tyler is absolutely awesome…read more Great staff! Great eye care. Highly recommend!

Everything!!!!! The service is awful, the communication is worse and I intend to let anyone I know…read more It was a complete waste of my time. I'm livid!