Dr.Hirsch is the worst. Every mistake that could happen ,did happen. He could care less. Now I'm…read moremonovision at age 68 and it's too hard to get used to. My glasses are more $$ than ever.

Complete Measurements Were Missing From The Exam. The staff…read morewas less than helpful when alerted that specific measurements we missing from my Grandmother's prescription. They, not so politely, suggested the 90-year-old come back to the office again. It's snowy and Covid-y, she does not make unnecessary trips for things she's already paid for and expected the first time, and we can't persuade her otherwise.

Dr. Does not communicate with patients or guardians. Staff seems unhappy and not properly trained…read more Are not up front with insurance policies.

I got a notice that they don't accept insurance anymore. Then my Mom missed her appointment and…read morethey charged $55 dollars for the missed appointment. If that is their policy, that is fine, but I will choose to go somewhere else. I've had other issues with the office, not being completely upfront about charges.

This office is extremely efficient and all office staff are courteous and conscientious. Dr. Shaw…read moremakes every effort to be on time and allows enough time with his patients.

The doctor provided valuable information concerning my eye health that I was not informed about…read moreprior to my doctors visit.

My wife's reading glasses lost a lens on a rainy Sunday morning. The technician put the lens back…read moreinto place, tightened the screws and cleaned the lenses. This took less than 5 minutes and saved the day! Would not even charge for her services. We are very grateful.

Visionworks in Mequon is phenomenal!! Mary, who's amazing, really worked with her staff who are so…read morehelpful and patient and truly care to help me find the best solution to fit all my needs for options regarding frames, lenses, etc. After consultation and my eye exam they found me a perfect pair and I get daily compliments! After yet another year of covid and feeling a bit blue it was so nice to be in a happy upbeat atmosphere where I felt welcomed!!! Thank you Visionworks! Thank you Mary and your awesome staff!