Great doctor and care experience. Dialed in my prescription and very patient with trying multiple…read morecontact types to get the right feel (if you use contacts, you know!) Good technology and solid frame selection as well.

We've been with Lake Country for about 3 years and have seen all of the doctors in the practice…read more Everyone is kind and knowledgeable and explains diagnoses clearly. I've got 4 kids, ages 3-14 and the docs and staff are always patient and thorough. Reception staff is quick and friendly. The optical team is amazing and have helped me navigate benefits when my kids have lost or broken glasses. They've treated our family for everything from ocular migraines to eye injuries to my kindergartener's astigmatism. Highly recommend the team in Hartland!

Terrible service. Terrible professionalism. Staff are not willing to help with insurance.read more

Great selection of frames. I ended up getting the eye exam at this location. The process was…read morethorough and the optometrist communicated well. I ended up getting my frames at the Mequon location because this one was closed on 12/30 (and I wanted to use my insurance) due to Omricon. While the frame selection was smaller at Mequon, the staff was very helpful and I found a pair. They delivered the glasses to this location. There was a mixup in the lab and they returned an empty frame so it took longer than it should have.

They tried to fit a pair of eye glasses over a face mask. How does that work? Than with the face…read moremask on and with foggy glasses she pushes a small page in front of you to read. You can't do a good job of adjusting glasses over a face mask and you can't read a chart with foggy glasses.

My family has been going to Bell Eyecare for many years. The staff are always courteous and…read morehelpful. Dr Bell thoroughly explains the exam and made the appropriate referral when I needed cataract surgery. The contact prices are competitive and although the rebates can be time consuming, Jeanine was able to help me to simplify the process. Great staff and great location. Highly recommend!

Everyone is very professional and nice. I have been going to Advance Focus for 3 years. Great,…read moreGreat!

I have used over half of the providers in town and I must say, Advanced Focus Eyecare has been…read morehands down the best. The appointment was fast but not rushed. The doctors expertise really showed. He got me into the perfect prescription much faster using top of the line equipment. Highly Recommend.

I've been going her for years and Dr.'s Hansen and Bell run a great office…read more Their staff is always willing to work around my schedule for an appointment. I think their frame prices are fair and their selection is great. When I inquired about prescription sun glasses, they said that they are expensive so I should consider Maui Jim sunglasses with readers instead, to save a few bucks. (I didn't even know they existed). I can stop by the office when they are open and drop off my glasses (even if they are sometimes in pieces), and they are fixed (or put back together) in a jiffy. This is a great, local neighborhood business and I will continue to be a loyal patient!

My wife and I have been clients/patients here for decades, since it was Burleigh Vision Ctr…read more Outstanding care and service. The doctors are excellent and the staff is very professional in all respects. We've never been disappointed.

My family has been with Dr Walters for nearly 30 years! He and his staff are caring and…read moreprofessional and are willing to go the distance to help you get the best vision possible!

Overall a very bad experience and I'm thankful I've found quality care elsewhere. The reasons for…read moremy 1 star rating are as follows: Dr. Walters misdiagnosed me, is illegally withholding medical records, thinks 8 weeks is a legitimate time frame to return phone calls, and is overall very rude and unprofessional. It is my assumption he is withholding my medical records and the office notes because they are incomplete and substantiate my claim of a misdiagnosis. Not only is withholding my medical records a HIPAA violation, it's not representative of a legitimate medical practice. I have made several requests both verbally and in writing for my records AND THE NOTES. If my Medicare and HIPPA violation complaints don't get their attention, perhaps a subpoena will. Dr Walters claims his standard time frame of 8 weeks to return phone calls is completely reasonable. This is absolutely absurd. Not only have I worked at several reputable medical practices, but I often have to reach out to various medical practices regarding myself, children, and wife. I have yet to come across anywhere else that its not SOP to return phone calls within 24 hours on a business day. At most legitimate medical practices 24-48 hours is the standard. When I dared to very nicely bring these issues to Dr Walters attention, he told me that I should be nicer to people who have "carried" me. I asked him what he meant by this statement and he did not care to elaborate. These items I spoke to him in a completely flat and emotionless tone. I still don't know what he meant by "carried you" since he hasn't even done the bare minimum, yet the billing system seems to always be working just fine. Finally, the parking lot, waiting area, reception area, bathrooms, and diagnostic area, were ALL very dirty and unkept. I'm sure if you have simple needs for something like near or far sighted correction, and you are willing to put up with the above, then go ahead and take your chances. Otherwise if you have low vision I strongly recommend you avoid this place for your own health and safety.

My family has been going to Brookfield Vision for years and see both Dr. Tran and Dr. Varner…read more The doctors, office staff and all assistants are very knowledgeable, welcoming, and friendly. They have state of the art equipment (the digital photographs of our eyes are incredible!) and a large selection of eyeglass frames and contacts. I tell all my friends and family about Brookfield Vision. One of our family members had an eye emergency that could have led to a complete loss of vision. Dr. Varner worked her in, evaluated her and referred her on - he saved her vision. I have complete confidence and trust in their care. Amazing place!

What a wonderful experience! Brandi was so personable and kind. She made everything comfortable…read more Dr. Varner was thorough and did not rush. Made me feel like he had all the time in the world to get everything just right. Even the lovely lady that checked me out was friendly and easy.

Dr. Does not communicate with patients or guardians. Staff seems unhappy and not properly trained…read more Are not up front with insurance policies.

I got a notice that they don't accept insurance anymore. Then my Mom missed her appointment and…read morethey charged $55 dollars for the missed appointment. If that is their policy, that is fine, but I will choose to go somewhere else. I've had other issues with the office, not being completely upfront about charges.