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    Wireless Planet

    5.0 (1 review)

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    11 years ago

    Excellent staff and very quick service. Helped with picking a plan and set up my new phone. Highly recommended!

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    People searched for Mobile Phones 4,850 times last month within 15 miles of this business.

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    AT&T Store

    AT&T Store

    (29 reviews)

    $$

    Been here a few times and was helped by various people in the store and they are always very…read morehelpful but please please please lower the music. I always end up walking out with a headache. Always feels like I'm walking into a bodega with bachata music straining my ears, or at least lower the volume so that I don't have to scream at the person helping me. Last time I went, I just ended up walking out after a few minutes as everyone seemed too absorbed in the music to notice me. Store was a lot better managed before.

    I was approached in Dec 2022 by ATT promotional partners at another store in Hackensack NJ, soon…read moreafter Xmas. They convinced me to sign up with ATT and leave Verizon; I transferred 5 of our family lines to ATT and tried to trade them all in. One was accidentally placed in the wrong box. I have been visiting the local store in Fort Lee (92 Linwood Plaza, NJ 07024) location, weekly since January 2022, each time only able to spend a few mins to ask if they have been able to arrive at a solution. I found the staff to be timid, poorly trained and uninformed. They all capitulate to their Manger Tiffany, who is nothing less than incompetent, hostile and unfriendly. She had me stop by every other week to get feed back on the phone case that was used in error and needed a new trade-in  kit to return my Iphone 12 trade in. Tiffany was rude hostile very unhelpful. I am almost certain their main office does not know how their staff at this office are giving them a very bad name; very customer unfriendly and refusing to give the other ATT staff on the customer svc line today (Minja, at remote location, Georgia). The only person at the store wanting to help and was trying to explore issues was a young new staff- Jose Pierot. I hope their CEO is able to do a deep dive and read all the notes regarding this nightmare his staff has put me through since Jan this year, while all I needed was how to get a return label from the store or being able to drop off the trade-in phone at this store. I hope no one has to go through this. Thanks/ CO

    Verizon Authorized Retailer - Wireless Zone

    Verizon Authorized Retailer - Wireless Zone

    (7 reviews)

    DO NOT GO HERE! THIS IS NOT EVEN CORP VERIZON STORE. I cannot believe they charged $32 for simple…read moredata transfer - my father basically took the phone I purchased from verizon wireless website and asked them to do a data transfer from old phone to new phone since shop is nearby. They made him pay $32. Quite honestly, all other Verizon retailer do not charge any fee like this and this was unheard of. This is not even that hard to do data transfer as it's from samsung to samsung phone, and all you need to do is click a button. What a rip off!

    Not even worth 1 star Once they sell you a phone, they do…read morenot take any responsibilities for what happens afterwards. Purchased a Samsung phone with a promotion where I get a free memory card. I never received it after 4 weeks so I called them asking the status of the memory card order. They told me to call Samsung customer service, are you kidding me? I talked to them on the phone and they said it was my fault for not checking for a confirmation email. Confirmation or no confirmation, it was their mistake not registering for the promotion product. Now they say they cannot honor the promotion item since the promotion date is past due. I do not care about the memory card, it is their lack of respect and their customer service is a disaster. I do not recommend this dreadful business to whom reads my review. Stay away and save yourself from a horrible business.

    Wireless Planet - mobilephones - Updated May 2026

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