Been here a few times and was helped by various people in the store and they are always very…read morehelpful but please please please lower the music. I always end up walking out with a headache. Always feels like I'm walking into a bodega with bachata music straining my ears, or at least lower the volume so that I don't have to scream at the person helping me. Last time I went, I just ended up walking out after a few minutes as everyone seemed too absorbed in the music to notice me. Store was a lot better managed before.

I was approached in Dec 2022 by ATT promotional partners at another store in Hackensack NJ, soon…read moreafter Xmas. They convinced me to sign up with ATT and leave Verizon; I transferred 5 of our family lines to ATT and tried to trade them all in. One was accidentally placed in the wrong box. I have been visiting the local store in Fort Lee (92 Linwood Plaza, NJ 07024) location, weekly since January 2022, each time only able to spend a few mins to ask if they have been able to arrive at a solution. I found the staff to be timid, poorly trained and uninformed. They all capitulate to their Manger Tiffany, who is nothing less than incompetent, hostile and unfriendly. She had me stop by every other week to get feed back on the phone case that was used in error and needed a new trade-in  kit to return my Iphone 12 trade in. Tiffany was rude hostile very unhelpful. I am almost certain their main office does not know how their staff at this office are giving them a very bad name; very customer unfriendly and refusing to give the other ATT staff on the customer svc line today (Minja, at remote location, Georgia). The only person at the store wanting to help and was trying to explore issues was a young new staff- Jose Pierot. I hope their CEO is able to do a deep dive and read all the notes regarding this nightmare his staff has put me through since Jan this year, while all I needed was how to get a return label from the store or being able to drop off the trade-in phone at this store. I hope no one has to go through this. Thanks/ CO

Can't even give this store a 1 star. Both csr were terrible. I came from another state and the made…read moreme wait for 3 hours after I bought a new phone which they active. Both Hispanic employees started arguing in spanish and taking breaks while 6 to 8 customers waiting in line. It was a DIY project to activate my phone and the woman couldn't speak proper English to disclose the fact that a phone bought in NJ couldn't be be exchanged or returned out of the state. Asking me about protection plans and a phone cover. Ask yourself that and stay off personal phone calls while dealing with customers. I hope no one goes to this Spectrum store in Fort Lee, NJ, WI!

Went in on a Wednesday afternoon to sign up for my free 12 months of cell service. The store was…read morequite busy as I checked in at the kiosk. Things can move slowly as English is not the first language of many staff and customers, and they don't share a common first language. After waiting 25 minutes I was asked by Evelyn if I needed help. Apparently even though I registered at the kiosk, the system didn't record it. Fortunately for me, Evelyn was attentive and was able to quickly assist me. She was very knowledgeable and pleasant, and did a great job helping me transfer to Spectrum cell service. Next time, I won't assume the system will alert the staff that I'm there!

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

DO NOT GO HERE! THIS IS NOT EVEN CORP VERIZON STORE. I cannot believe they charged $32 for simple…read moredata transfer - my father basically took the phone I purchased from verizon wireless website and asked them to do a data transfer from old phone to new phone since shop is nearby. They made him pay $32. Quite honestly, all other Verizon retailer do not charge any fee like this and this was unheard of. This is not even that hard to do data transfer as it's from samsung to samsung phone, and all you need to do is click a button. What a rip off!

Not even worth 1 star Once they sell you a phone, they do…read morenot take any responsibilities for what happens afterwards. Purchased a Samsung phone with a promotion where I get a free memory card. I never received it after 4 weeks so I called them asking the status of the memory card order. They told me to call Samsung customer service, are you kidding me? I talked to them on the phone and they said it was my fault for not checking for a confirmation email. Confirmation or no confirmation, it was their mistake not registering for the promotion product. Now they say they cannot honor the promotion item since the promotion date is past due. I do not care about the memory card, it is their lack of respect and their customer service is a disaster. I do not recommend this dreadful business to whom reads my review. Stay away and save yourself from a horrible business.

Do NOT waste your time or money getting your passport pictures taken here! Due to a combination of…read morea low quality camera and a low quality printer the picture will not transfer properly causing a delay in your passport since you will need to send in a different set of pictures. When brought up to the owner he refused to issue a refund and instead insisted in retaking the pictures.... Even though a new set had already been purchased. Just go to staples, it's even cheaper!!

DO NOT GET YOUR PHONE REPAIRED HERE. I recently got my iPhone 7 screen fixed here thinking I got a…read moregreat deal for $80. 5 days later the screen cracked under my thumb. I went back the following day and the guy had the audacity to ask me "did you get your phone repaired here?" I understand that it was a long shot to get them to repair it for free, so I thought it was fair to be charged half. They still wanted to charge me the full price. After 2 days of back and forth(mostly because the person who repairs the phone has to be dialed up like a drug dealer to see if he's available), they charged me $60. After they repaired it they tried to blame the shoddy job on a issue with my battery. I recommend anyone with a crack screen to go elsewhere in the neighborhood that doesn't have such shady business practices.

I need my phone unlock so I can change my 10 plus phone to my phone that is lock today can you guys…read moremake that happen.

Great place for phone repair. about 1 month ago My iPhone…read morescreen broke went there to fix it. I was hurry to go to work. They fix it for me in 20 min. I was so happy. since then my phone working perfectly! The store also offer a pawn service and have many verity of merchandise like Electronics jewelry and more.. very recommended

Fixed my iPad quickly and competently. Very reasonable prices. Friendly and personable. Highly…read morerecommended.

Good prices.. perfect repair ..no issues whatsoever anybody…read moreposting negative stuff is just a jerk imho