Dr. Martin is great, I was very happy with my eye exam, the office is very clean and all his…read moretechnicians and front help are also very nice and eager to help you. My complaints are, it takes a week or so for someone to call you back if you leave a message if they call you back at all, and the lenses I purchased are not very good grade. They must have sold me a lesser-quality lens. I certainly didn't ask for them. The multi-coatings just peel away after normal use. They replaced the first pair but now my second pair of lenses are also peeling. Two pairs in only 6 months. I do recommend them but ask for quality lenses.

Very cordial and thorough eye doctor. Spends time with his patients, not how some doctors just have…read moretechnicians do most of the exam and come in to say hi for 3 minutes at the end. Doctor knows Spanish and is fluent in Polish! Very beautiful new office, would highly recommend!

I had a great experience, not sure why the low reviews, Joanne was super nice and professional and…read morethe girls up front were extremely nice and informative.

Very bad customer service. Impossible to get a human on the phone, calls go to voicemail and doctor…read morerefuses to share eye exam reports from previous year with patient's provider citing the patient hasn't returned for another exam. Ridiculous. We are referring patients to another eye doctor.

I've gone here twice, once for a replacement lens, and then back to buy a new pair of glasses…read more The owner went out of his way to get my replacement lens to me the next day so I'd have it before the long weekend. He couldn't guarantee it because it had to be sent out, but he came through. I was so pleased with the service that I returned this year when I decided it was time for new glasses. He was very patient with me and helped me select the right frames. I love them! They were ready quickly and the price was very reasonable as well. I like that there were no gimmicks and expensive add-ons like the chain stores, just a straightforward price. Small-business shopping at its best.

From the owner: lab on premises to fabricate same or next day.large selection of childrens eyewearread more

My ophthalmologist insisted I use Joel to fill my Rx for glasses. That was 3 generations of glasses…read moreago. So glad I met this master of lenses. Joel is caring and capable. He will keep working with you until your new glasses are perfect,

Excellent service. Very nice owner of business. This man is also a great photographer. I went there…read moretoday & he was closed. I'm being told by his neighbors that he has brain cancer.

Very friendly and informative staff that explain the procedures every step of the way. Even if that…read moresection of the Styertowne Shopping Plaza where Insight is located is a little dated, inside the office space is really nice and modern.

Not only have I been a patient at this office, but I just learned that my daughter was also a…read morepatient. While purchasing $800 glasses from an optometrist once and getting partial coverage from insurance is a necessary thing, it is not always a budget friendly option. Fortunately there are online options available to order with a prescription. I know that these offices are reluctant to share prescriptions due to the increasing use of these online options. But they are in fact OUR prescriptions. When my daughter called for the PD #, NOT an expired RX, they would only offer it for $25. That seems absurd since it is her medical history. And quite frankly none of their business what she will do with her OWN records. But to assert that it would be a liability for them to give that number to her is asinine. Their conversation escalated to unreasonable proportions because of the staff's incredibly condescending responses. We will not be doing business there again. Unfortunately they couldn't see the value of doing this courtesy.

The type of care I got from this place I never experienced anywhere in an eye doctor. I don't have…read morea grade of Insurance. My eye doctor was amazing. I am not just saying this just to say it, but she was amazing. She really took the time with me and really acknowledged. What kind of care I need for my eyes we went from different contacts to different prescription vision to match what I need. I have never gotten to care like I'm so shocked that I got from them. This place is one of the best places ever been to and I've been to plenty of eye doctors. She really took the time. To find the right prescription for know I'm repeating myself, but like I'm just really amazed by the customer service that I got from this place and I also walked out with a free pair of contacts the same day instead of waiting for my prescription to come in great place I was care of very well. Also, the staff is amazing and sweet.

I had an extremely negative experience with this optometrist office. When setting up my…read moreappointment, I was informed that my insurance did not cover a mandatory retinal photography exam and that it would cost $39.00. After speaking with my insurance and providing the billing code for the procedure, I was told it was indeed covered and given the exact billing instructions. When I called back to discuss this with a male employee, he became hostile and insulting, insisting that the procedure was not covered and stating, "I don't care what you think about the insurance," before hanging up on me. It seems they prefer to avoid submitting the test to the insurer and get paid directly. This is a total rip-off. Stay away from this office. They are only interested in ripping you off and taking your money, basically stealing. My insurance even warned me never to pay them out-of-pocket.

From beginning to end, my experience was great! Pleasant staff and Dr Aversa was funny and put me…read moreat ease. Clean office and efficient. Tons of glasses to choose from. They take my eye insurance, which is such a relief. Thorough eye exam and I feel confident in the care I received. There's no rushing you, either. If you have questions, need help, or need time to make a decision, there's no rush. Nothing but pleasant attitudes!

As much as I liked the service here my biggest complaint is that I feel like they scammed me out of…read more$39. They told me I could either get my eyes dilated OR pay $39 to just do a scan instead. I opted to get my eyes dilated since I didn't want to pay extra and then afterwards they tell me due to my high prescription (I'm -7.00 in both eyes) I need to get the $39 retinal scan anyways. She told me due to my high prescription, it's best to have retinal pictures that you can take with you to your next doctor for continuity of care, and I never even got the pictures.

I got two pairs of glasses for $100. Nothing special. Reading and distance. Brought my prescription…read morein and bought the frames. No special coatings or anything. But they fit. They work. And it was a bargain. Staff was kind and friendly. Exam people fast and nice. Great place.

Due to the coronavirus pandemic, my annual eye exam was postponed which was a blessing as I needed…read moreto find a different optometrist due to the rising cost of the exam. I finally found one close to the home and in-network with my insurance. Someone has recommended me this place and boy was she right on target. When I made the reservation, I filled out the necessary paperwork online prior to the visit in order to save time. I arrived at my appt for 1130am and the staff took my temperature. In addition I had to fill out an additional form that I didn't have a fever as a precautionary. I was whisked to the examination room for the routine exam to include as extra cost the FDT and retinal imagining. Was returned back to the social distancing waiting room and was greeted by Dr. Larry Wang, optometrist. We exchanged some information and got prescriptions for contacts. All in all the entire exam took 30 mins. They were very friendly and professional. And who can beat their special 2 pairs of eyeglasses for $69.95 with a free eye exam. I definitely recommend this place!

I really don't like the fact that I have a first morning recurring appointment and since I need to…read morewait for my eyes to dilate understandably they take other patients who don't need to wait. But they routinely forget the ones who have been waiting. More than a few times I had to say hello. Remember me waiting here. Then amazingly I get right in. I waited an hour the last visit. This is unacceptable. They need to keep better track of slotting the first in line back in.

Not understanding why they have a bench outside the offices on the other floors but this one they…read moredon't. It's so weird. Particularly when the office building opens earlier and you can come up and wait to get in the office itself.