Ty the Senior Manager was both helpful and honest. I don't know if anyone else is good, but my…read moreexperience with him was excellent. He wasn't pushy at all, it was refreshing.

This Verizon manager just said she is not here for Customer Service straight up. Trying to get a…read moreSIM card for my phone so it will work. This place is a joke. No one go here absolutely worst place to go saw 2 people walk out.

the phone number for 5210 brainerd store: 362-5292; you cannot reach them by phone! recording says…read more"mailbox is full" !! and simply hangs up !!!!! this needs to be taken care of!! i had a payment issue, & had to call 611 for help. not able to reach the 5210 brainerd store needs to be taken care of!! *

From the owner: Switch today & enjoy America's largest 5G network.read more

Riddhi repaired my phone and was very knowledgeable. She helped me…read moreOut of a tough jam. Thanks!

I used Wireless Trendz to replace a broken camera on my iPhone 12 Pro. They appeared knowledgeable…read morebut I had hesitation because the repair guy was using the main customer counter to attempt to cut away some screen adhesive with a small knife on a customers phone right in front of me in a very unexpected and unprofessional manner. I had anxiety about how they might be fixing my phone and if they had the correct tools and methods for fixing my camera. They told me to leave my phone and to come back in an hour. Sure enough when I arrived my phone was sitting on the counter screen unattached half open and new camera inserted. I was concerned why my screen was unattached. He said he wanted my code to test the camera before re attaching the screen. Since the repairs week ago there appeared a very tinny bright green spot in the upper portion of the screen. Now it has grown to a black dot and a long bright pink line. I took it back today and they proceeded to explain that this was not their issue. It was my phone however, this problem was not there prior to the camera installation. They offered no options or help. I would highly not recommend this location due to the possibility of further damage to your phone During the repair. I can only hope that the previous phone I saw them working on with a knife on the main counter. Doesn't have major issues as well. I'm not looking for a free fix. I'm just looking for the truth and help getting my phone back to its original state with a new camera. I do not recommend this place for repairs of very technical and expensive phones.

Absolutely the best cell provider I've ever had the pleasure of doing business with!…read moreEmily is always so very helpful. I think the company's core values really show in the customer service and the way they treat everyone like family.

Kolby was such a wonderful help to me. My phone decided to stop working just before Christmas and I…read morewent through my phone carrier insurance and received a replacement after I went to the youbreakitIfixit store in Canton and was told they could not do anything with it. After I received the replacement phone, I could not transfer anything from my broken phone and was told I would have to replace the screen (which i tried to do prior to the replacement phone but was told it was not possible) to being told to even think about transferring all my stuff it would cost me $300.00 -$500.00 to repair my broken phone to transfer everything, which was crazy because I was informed differently prior to the replacement. I searched and called and went by other stores to have them tell me the same thing. Then I came across Selectel here in Ellijay and met Kolby. Kolby not only was a God send, he was patient and understanding and said he could fix it but he would have to order a device. He had the device ordered and was able to transfer everything with no problem plus saved me a lot of money. If you have any issues with your phone, I would highly recommend going by there and speaking to Kolby before giving up hope. I can not thank them enough for helping me with the debacle that my Samsung flip phone went through and saving my photos, videos and everything else that I had on it.

Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

I can't say enough good things about this team. I was on vacation and starting my day at Lookout…read moreMountain when my phone died. A kind soul gave me directions to Oops Repair and they fixed my phone in time for me to make my reservation at the Incline Railway and Ruby Falls. Without their quick, skilled work I would have missed these lifetime of memories and photos as proof.

Super friendly and good prices. He answered all questions I had and helped me select the right…read morephone for my son. Would definitely go back

From the owner: While working directly for the big carriers, we noticed that phones were expensive and carriers…read moremade things complex. Plus, the used phone market was scary and unreliable. We created The Phone Exchange to make a simpler and more affordable way to navigate the wireless industry. For over 10 years, we've worked with thousands of customers to buy or sell a phone in a convenient, easy, and affordable way.

I've been trying to get a hold of my business account manager there for months now every time I try…read moreto reach somebody out there doesn't work. They gave me their business lines. No reply. I've texted. I've called beyond disappointed. Because when I walked in there, honestly, I felt truly like they were gonna be the ones to help my business. Doesn't seem that way. Pictures available I just don't wanna throw anybody under the bridge.

They work with you however they can. Chris is awesome, I've bought multiple phones from…read moreThis location. Everyone is Super friendly.

Customer service was very pleasant. I spoke with a representative who didn't mind helping people…read more The reason why I say this . I entered a store in Rockmart, Ga and it wasn't a welcoming experience. However not only did the saleswoman assist me with what I needed, she gave me better advice on an item with a better price. Thank you for your service and I would recommend shopping at this location in Cedartown compared to the other location

From the owner: AT&T, serving over 81 million wireless customersread more

Best place around to meet your cellular, home phone, home internet, and tablet needs.read more

I would advise any Verizon customer to seek help elsewhere. My daughter visited this location to…read moreask about screen replacement, she was told by the employee "Mia" that her phone not only did not have insurance but that her phone would soon CRASH due to software updates. After asking to speak with the manager Tonya Harris, she stated that there must have been a misunderstanding. I made the call to Verizon directly to inquire about this information only to find out they are giving false information. Clearly this is high pressure sales tactics by poorly trained employees/staff. I have filed a complaint with the BBB, good business practices are clearly not be followed by this store, I would seek help anywhere other than this location.