Very fast service. Phone battery was replaced as well as new hard case. Phone a bit older model so…read morenice to see they had parts in stock.

Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

prompt diagnosis and repair on my 2023 Mac air laptop!!! Absolutely wondemedulla job and…read morereasonable. I highly recommend this company. They are honest and reasonable. They will not lead you astray! If you need a repair, this is the place to go!!! My Mac air is performing like brand new and could not be happier with the service!!! Michelle Downey

From the owner: As the #1 iPhone repair shop in Chattanooga, TN we have access to the widest selection of premium…read moreparts for all phones, computers and laptops. Our staff is trained to repair everything from iPhone, Samsung Galaxy, iMac's, Macbooks, and PC's. In addition, we can help remove malware from your computer as well as handle most computer repair

I needed a battery for my iPhone 14 Pro. They didn't have one in stock. They ordered it, I checked…read moreback with them when they suggested, they had it, I waited for it to be installed, took about an hour, was easy. Thanks. D.Gray

Took my phone down there today to get a battery replaced. They inspected the phone, noted the…read morebattery was bloated. The screen was not damaged in the slightest. They called me to tell me they broke the screen when removing it to get to the battery. They want me to pay for it. Nope. They refused to replace what they broke saying "you signed a paper"... not right. NEGATIVE 5 stars if I could.

Matthew gave me great service and did an outstanding job. I will definitely come back. Check it out…read moreif you need to have your phone repaired!

Great service and knowledgeable staff. Service time for…read morerepairs was quick considering how small and numerous the parts are in a phone. Prices and selection are reasonable and store is well stocked. I would definitely recommend this store if you are in need of a new screen or accessories and need repairs done accurately and quickly.

I recommend seeing Oz or Alex! They are awesome and are helping me out a ton with the MASSIVE mess…read moreup from Josh, another manager that was covering at their store from another store. Josh didn't offer me insurance coverage or ask about it, proceeded to add it on both my new iPhone 15 pro max and iPad Pro 13" without my knowledge, had to call and cancel it the following day. He also put the 2nd device under a completely different plan, and not my current plan that my other device is on. He put it on the most expensive plan possible without even asking me. Also didn't offer or ask about the next up program that I stated I wanted added when we first started the process on the phone, so I had to drive 30 min back to the store after working today to have this fixed, which is becoming a huge headache for both Oz and Alex. Josh should be re-evaluated by higher ups on his sales and they should investigate his commission to see if he's just automatically putting everyone on the most expensive plans available and not offering anything for the phones and automatically adding insurance when it wasn't asked for or mentioned a single time. He also didn't inform me of ANY numbers for anything, so I have no idea what my next bill is going to look like after adding 2 devices and AirPods. Didn't give me the correct color iPad, asked for purple and he gave me black and didn't notice until I got home to open it. Haven't gotten my emails for any of my visa gift cards I was told I was going to get for adding fiber internet and the iPad.

Called ahead if my selected phone was available, yes, showed up an hour later to pick it up and…read morereplace my prior phone. Started the data transfer in the store until I was good to go. Cameron was very helpful, professional and friendly. I will only use this store in the future.

Drake Luedtke sucks! Waste of time, energy, & money. If you go here, do not let yourself be helped…read moreby Drake Luedtke. After visiting my nearest Verizon store and them being out of stock of the phone I was looking for, I called ahead to this location to make sure they had the phone in stock before I drove 40 minutes out of my way. On the phone not only was Drake being a smart-ass and talking to me like I was a toddler, he also proceeded to tell me they had the phone I was looking for in stock. So I drive all the way over here and somehow he doesn't realize they actually are out of stock of the phone I'm looking for. How do you mess that up? He also disabled my find my iPhone settings because he thought he had the right phone, so now I can't use that feature in my phone until I wait for my order to come in 3 weeks. Must've been his first day or he's just an arrogant dumb-ass (most likely both). Thanks for nothing Drake!

I've been a steadfast supporter of Cellular Sales, a certified dealer for Verizon, for many years…read morenow, but my experience since September of last year compels me to share my story, in hopes that no one else has to endure what I have. My ordeal began with an upgrade to an iPhone 15 Pro Max. From that moment, my account became entangled in an unimaginable mess. Somehow, it was mishandled into a limbo state between a business and consumer account. This error led to one of the accounts being sent to collections, further complicating my situation. Despite my attempts to resolve this, Cellular Sales' solution was for me to pay for both accounts, an unreasonable expectation since nothing was my fault.The repercussions of this error were manifold. I was unable to process my $850 trade-in due to these account issues. Now, I find myself with three phones: my trade-in, the iPhone 15 Pro Max I paid for but can't use, and a loaner phone that was supposed to be a temporary solution. Yet, neither of the phones I own are of any use to me. I've lost access to essential features and conveniences - my passwords, apps, MagSafe chargers, and even my two-stage authentication for work are all in disarray.For six long months, I've been charged for services I can't use, with no credit for my trade-in, no refunds for the extra expenses, and no compensation for the tremendous inconvenience and frustration. Despite my patient efforts to diagnose and resolve these issues with Cellular Sales, my account situation has only worsened.My patience has been stretched to its limits. All I seek now is an end to this ongoing nightmare. The lack of resolution, accountability, and compensation for my troubles has been deeply disheartening. It's difficult to reconcile this experience with the years of loyalty I've shown to Cellular Sales. My hope in sharing this is that it might prevent similar distress for others and prompt Cellular Sales to take immediate action to resolve such grave errors in the future.Sincerely, Brendon