I love this place! The owner is a really nice person and his prices are very reasonable with…read moreexcellent customer service. I would gladly support him instead of a giant monopoly like best buy.

These guys went ABOVE & BEYOND…read more I'll be honest, I went into the store as a skeptic, as I'm a long-time Mac user and it has been my experience that most 'generic' PC repair stores can only do minimum Mac repairs or would prefer not to deal with them at all. BOY, was I surprised! I took in my old 2009 Macbook Pro for a plethora of issues -- none critical, just things that I'd been putting up with for WAY too long. (It's not my primary computer, but I do use it for non-essential tasks, such as blog writing and burning vinyl LPs to cd, etc.) The issues it had included a cracked screen, a dead SuperDrive, blown speakers, and a cracked keyboard key. I expected they might able to address one or two of the problems, if that. Not only were they able to resolve ALL of the issues, but were able to do so at a very reasonable price (they happened to have used parts on-hand) with a very short turnaround (I believe it was only a day.) They are now my "go-to" computer store, and I will be dropping off my THIRD repair request to them later this week. So, in summing -- go by and see Perry & Mitchell at PC & P.I.* Computers in East Brainerd. * Their name sounds for "Personal Computer Private Investigators" btw . . .

I love this store. I've been here twice in the past month and bought a TV, laptop (with/for my…read moreDad), and a new surge protector to make sure new WFH equipment was protected. The staff is patient and very helpful, even with the most mundane questions, and very knowledgeable. Their prices are excellent, especially when they have sales. This is definitely my go-to electronics and gadget store.

The back glass on my previous watch was damaged during a whitewater rafting excursion and I wanted…read moreto quickly replace it before my additional outdoor events to ensure I captured those activities. I initially tried two T-Mobile stores with no luck on the model. Decided to visit Best Buy only to find out tmobile isn't one of their carriers so I purchased the new watch online and selected in store pick up option. There was a little confusion amongst staff initially but overall the process wasn't too bad.

I just like the place. They have all kind of electronics and great selection of appliances and…read moreother "stuff". Prices of the things I looked at were competitive and sales people were helpful but not pushy at all. Parking plentiful because in strip mall. I highly recommend it. Revision... I meant to say that as part of this review, I bought 2 TVs there and heading back to look at dryers to find one for my daughter!

I have spent almost 15k in 6 months with these guys last purchase rk. This has been around 6 weeks…read morenow. I contacted customer service they tell me oh contact the chattanooga store I tell them I did they said sorry that's who can help. So no customer service, the guys that came with the sectional had zero clue how to assemble it (though very nice and respectful) I had to assemble it my self. The center console light didn't work so I called. Waited 3 weeks for them to send someone without a console to tell me it didn't work.....as I told them. Now 3 weeks later zero response couch still doesn't work. Don't waste your time

replaced ss drive. l have tried 8 wireless and wired keyboards since and system will not recognize…read moreany of them and now HE WILL NOT RESPOND TO MY CALLS UR TEXT MESSAGES. I AM NOT A HAPPY CAMPER AT ALL AT THIS POINT.

I messaged Computer Crusader about my 2011 MacBook Pro. He was able to see me that afternoon and…read morerestored my old MacBook the next day. Very affordable and fast turn around. Definitely recommend!

Erica is so helpful! I had such a rough experience trying to get copy on time for my workplace and…read moreshe went above and beyond to help me quickly and effectively.  She answered every question I had, anticipated my needs, and truly saved my day when it came to copy and print needs I had for my workplace deadlines.  She needs a raise, management.  Thank you very specifically to Erica at this store for being a truly good customer service representative when it can be so rare!

I visited the gunbarrel store on Sunday at approximately 11:00 am and want to compliment the great…read morecustomer service I received! The gentleman at the register was very nice and when I had an issue with my toner cartridge, the manager went out of her way to help me get a replacement. i was delighted so appreciative. Glad I've done business for years with Office Depot and will continue to make all my purchases from Office Depot in the future! Thanks!

I bought a new computer from these guys about 18 months ago. No Problems. They have always taken…read moretime to talk me through any questions that I have, and not just dealing with my puechace.

Paid $414.26 for a refurbished computer. Not being a techy, I assumed that refurbished meant that…read moreit would perform similar toa new one. Got home and it ran at afraction of the internet spped of my other (older) computers. They said that they recommend hooking it up to an ethernet cable. After some discussion, they agrred to take it back and charged me $114.86 for a "restocking" fee. Beware!

Purhcased a part for a TV from their eBay store (suha_4539) on Oct 1 and received a different part…read morethan what was ordered on Oct 5. The same day, I requested a return and sent the item in the original packaging with the new tracking label affixed. USPS tracking says the package arrived at the receiving post office on Oct 9, only to see the post office was unable to deliver the package on Oct 10 becuase the business was closed. It's now been 11 days since my return arrived at their local post office without being delivered. I assumed maybe there was an issue with USPS so I filed a 'Missing Mail' request yesterday. This morning I received a call from a very polite Postmaster in Chattanooga who informed me they have tried delivering my package every day since it arrived there but the business is never open! I was told it's "open maybe 5% of the time we try to deliver mail" and that the post office "has a whole bin of packages for them" but that "nobody is ever at the location." After hearing from the Postmaster I tried to call the location using the number posted on their website - only to have it ring out to "Sorry. The mailbox is full and there is not enough space to leave a message. Thank you for using the voice messaging server. Goodbye." I've been forced to open a case with eBay to try and get my refund since the business address is never open to receive their mail.

Not the cheapest around, not professional, and NOT the best. I took my desktop in because it was…read morefreezing and having hardware issues. The guy offered a free diagnostic, then charged $80 to wipe my hard drive and reinstall windows. He was upfront saying that it may not fix the issues. I only have myself to blame I guess. He's an amateur PC repair guy. Wiping a hard drive is NOT standard procedure or the first thing they should do. I don't understand all the 5 star reviews now that I've been there. Don't be fooled. Google 'computer repair in Chattanooga' and go with the place that has 94+ 5 star reviews. He might be far to drive but he is the best and only charged me $50 to diagnose and repair my computer - and he ACTUALLY repaired it. EDIT: In response to Aspire's reply. I only have myself to blame. As I said, you are correct that you were upfront with me with what you would do and that it may not fix it. And yes, you were fair and nice to offer to install a new hard drive no charging for the service. Let me explain (1) "not cheapest around" - I just got my computer FULLY fixed (new hard drive installed, new fan installed, stress test program run on PC to test, new Windows installed) for $75. This local PC repair did more work than you for less money. (2) "not professional, and not the best" - While you were respectful and polite, the clutter of your store does not inspire confidence, I had to come back to get small parts from my PC you left out or replaced with sub-par parts. I just did business with a PC repairman that kept me fully updated with pics, advice, and more to ensure I could trust him and understand what he was doing before I paid him. I got more necessary work done on my PC, by someone who went above and beyond to figure out what was wrong (not just wipe the hardrive...which it didn't need), for LESS money.

Stopped in to look at computers and the General Manager, Brian, came over to help. He spent a lot…read moreof time explaining the computers and types of technical support and warranties. Unfortunately ended up not getting one there only because found the specific model that had what was needed. I have shopped at Staples at other stores and buy quite a bit for my business and personal use because their prices are reasonable and fair. However, the customer service provided by Brian and his staff was something we don't see often anymore and he even followed up with to see if I was able to find what I was looking for. I will be shopping there again.

I stopped in to this Staples yesterday while my wife and I were out and about. I didn't need…read moreanything but I love shopping around in an office supply store. I walked in and was immediately greeted by a nice young lady. She allowed me to look around and didn't bother me. This store is small and very clean. Although I went during the COVID-19 scare, I still believe the store is a clean place. They also have a nice selection of office supplies, networking items and office chairs. They were completely out of hand sanitizer and toilet paper though. But that's to be expected. All in all, I like this Staples location better than the Cleveland store.