Purhcased a part for a TV from their eBay store (suha_4539) on Oct 1 and received a different part than what was ordered on Oct 5. The same day, I requested a return and sent the item in the original packaging with the new tracking label affixed. USPS tracking says the package arrived at the receiving post office on Oct 9, only to see the post office was unable to deliver the package on Oct 10 becuase the business was closed. It's now been 11 days since my return arrived at their local post office without being delivered. I assumed maybe there was an issue with USPS so I filed a 'Missing Mail' request yesterday. This morning I received a call from a very polite Postmaster in Chattanooga who informed me they have tried delivering my package every day since it arrived there but the business is never open! I was told it's "open maybe 5% of the time we try to deliver mail" and that the post office "has a whole bin of packages for them" but that "nobody is ever at the location." After hearing from the Postmaster I tried to call the location using the number posted on their website - only to have it ring out to "Sorry. The mailbox is full and there is not enough space to leave a message. Thank you for using the voice messaging server. Goodbye." I've been forced to open a case with eBay to try and get my refund since the business address is never open to receive their mail. read more

Not the cheapest around, not professional, and NOT the best. I took my desktop in because it was freezing and having hardware issues. The guy offered a free diagnostic, then charged $80 to wipe my hard drive and reinstall windows. He was upfront saying that it may not fix the issues. I only have myself to blame I guess. He's an amateur PC repair guy. Wiping a hard drive is NOT standard procedure or the first thing they should do. I don't understand all the 5 star reviews now that I've been there. Don't be fooled. Google 'computer repair in Chattanooga' and go with the place that has 94+ 5 star reviews. He might be far to drive but he is the best and only charged me $50 to diagnose and repair my computer - and he ACTUALLY repaired it. EDIT: In response to Aspire's reply. I only have myself to blame. As I said, you are correct that you were upfront with me with what you would do and that it may not fix it. And yes, you were fair and nice to offer to install a new hard drive no charging for the service. Let me explain (1) "not cheapest around" - I just got my computer FULLY fixed (new hard drive installed, new fan installed, stress test program run on PC to test, new Windows installed) for $75. This local PC repair did more work than you for less money. (2) "not professional, and not the best" - While you were respectful and polite, the clutter of your store does not inspire confidence, I had to come back to get small parts from my PC you left out or replaced with sub-par parts. I just did business with a PC repairman that kept me fully updated with pics, advice, and more to ensure I could trust him and understand what he was doing before I paid him. I got more necessary work done on my PC, by someone who went above and beyond to figure out what was wrong (not just wipe the hardrive...which it didn't need), for LESS money. read more

Owner wears strong smelling cologne or perfume. Your items will smell like this. If they ship an item to you (even a "brand new" item) the packaging / bubble wrap will smell like they poured fragrance right on it. Do not buy from this seller on Ebay or otherwise unless you want someone else's strong smells on your items. I thought I could air it out, but it's looking hopeless. It's so bad that I just sent it back and bought from someone else. read more

I think Aspire is the best around. I purchased a refurbished Acer computer there a year and a half ago. The price I paid was more than fair and he added Microsoft Office for free! My computer is still just as fast, and as fun and easy to use as it was the day I purchased it. I'm going to have him upgrade me to Windows 10 before the year is out. I have full trust and faith in Aspire's products and customer service. I highly recommend this store for all of your computer needs. read more

My husband and I were standing outside of another Computer Repair shop discussing whether we should trust them with our computer. A young man overheard our conversation and suggested Aspire. We went there, the place is packed with computers so don't be put off by the look of it. The people are nice and they are not trying to over charge for their work. They did a great job fixing our computer and we actually sent all of our computers to them for repairs. I would suggest them to anyone. read more

Definitely the best in the business! The prices are extremely reasonable, and he runs diagnostics for free. The customer service is also the best you can get! This is the only place I'll bring my electronics in the future. Just awesome!!!!! read more

Owner Safi was great! He was very timely and did exactly what he said he would to fix my laptop up with a new hard drive!

It is hard these days to receive the kind of service I received at Aspire Computers. The owner is very knowledgeable, honest and wouldn't rest until he got my Mac working perfectly. I also have a Dell that I didn't think was worth fixing, but he told me differently. He replaced a few parts worth 75.00 and the computer is working well. He also took the time to answer many questions I had. Way to go... read more