Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

I can't say enough good things about this team. I was on vacation and starting my day at Lookout…read moreMountain when my phone died. A kind soul gave me directions to Oops Repair and they fixed my phone in time for me to make my reservation at the Incline Railway and Ruby Falls. Without their quick, skilled work I would have missed these lifetime of memories and photos as proof.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

James is my "go to guy" for home & office. PC & Tv issues have plagued me this year. Hard worker…read more Nice young man with great knowledge. Always tries to accommodate with scheduling.

You take your phone in there working get it back not working. Over charging and you have to pay…read morethem to even get your phone back if you dont want to use their services sat in there for an hour for them to tell me to pick my phone up in an hour price would be 110 then get a call its over 220. get thee I dont want to pay 220 plus dollars so heavy set dude says you got to pay me 49.16 before I can even put your phone in your hand. I basically gave them 49 dollars for trash and he knew it. yal might as well kept it yal scammers. My uncle a cop I better not see no pictures of me or money stolen out my accounts! Low down talking about the mother board is damaged shut up that doesnt mean the battery not supposed to work . he wouldnt even charge my phone before i gave him the money so he knew it was over he kept ignoring me. its ok God got this.

Dan and his whole crew are awesome. I went to the store in Brainerd…read more I have to admit I was a little nervous because the techs seemed so young but they did a wonderful job. My phone was repaired and I'm happy with the work. You should check them out. Their prices are very reasonable. I would and will use this company again. Thank you iSpecialize.

I messaged Computer Crusader about my 2011 MacBook Pro. He was able to see me that afternoon and…read morerestored my old MacBook the next day. Very affordable and fast turn around. Definitely recommend!

replaced ss drive. l have tried 8 wireless and wired keyboards since and system will not recognize…read moreany of them and now HE WILL NOT RESPOND TO MY CALLS UR TEXT MESSAGES. I AM NOT A HAPPY CAMPER AT ALL AT THIS POINT.

Have used Protek on multiple occasions and would highly recommend. Excellent service. I will…read moredefinitely use again

Very fast and affordable. Excellent service. Have used them a number of times in the past few years.read more

Knowledgeable and friendly. Won't waste your time promising things they can't deliver!read more

This guy is great!! He is fast and knows his business well ... wonderful experience taking my…read morelaptop to him...

I, too was "infected" by the dreaded MIcrosoft blah blah. Susan and Don, the owners of Nerds, got…read moreme in for a fix it right away. Don had incredible patience with me answered all my techno questions that I could barely put into words...Thanks, Yall. You're the finest Geeks in town.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

All I have to say is WOW! And THANK YOU to Paul. I am a remote worker here in the mountains of…read moreSautee. One of the things always in the back of a remote workers mind is "what if my computer goes down and remote IT can't fix it...". Well look no further. I was about to make a TERRIBLE mistake and have to take two days of PTO by taking my laptop into Cleveland to "IT Computer and Phone Repair" as they could not get to my computer until the next day. Something didn't sit right with me with their reviews as well. They seemed to be done by the owner, and the only honest ones were not good. I decided to do one more quick search on Yelp and that's when I found Paul. While I was on the phone explaining the issue, he asked me to text him my name and address; which at first I found odd, until he told me he was on the way to my house right then to get me back up and running! That's right, within one hour of calling Paul he showed up at my door with his tools to get my computer all tuned up and working again. He also knows his stuff too; this is clearly his career as I bounced a few questions off of him that he was able to explain with such depth and aptitude that it was clear to me he has passion and knowledge for tech - skills one does not simply just get by watching YouTube videos. The professionalism Paul exuded made me feel comfortable with him immediately in my home. He was able to diagnose the issue and fix it within 30 minutes, not days like the other guys. On top of that, he went ahead and cleaned up my laptop for me as I process a lot of data; and he did it all for an amazing value. In fact, I was in shock with how affordable Paul was, especially considering he drove to me the day of. Now, my computer is running better than ever, I didn't have to miss work and take PTO, and I didn't make the mistake of being honeypotted into a shop that would have had my computer for days. Paul, if you read this, again, thank you so much. I was freaking out and panicking as this is my livelihood and income source, and the thought of having to reschedule clients and miss work before Memorial Day weekend had me in a tailspin. Again because of you I'm back at work the same day I had my computer issue. To anyone reading this - this is your guy. Don't go anywhere else, you won't need to as Paul comes to you. Words cannot genuinely express the professionalism, speed, affordability, and knowledge that Paul brings. This is his career, and it shows. Thank you again, and Cheers Paul!

I was in a really tight spot as I am a remote worker. Unfortunately, my computer completely crashed…read morein the middle of the day during work. I called around to some local shops and all of them required me to drop my computer off and they wouldn't be able to get to it until the next day. And today's day and age that is just unacceptable especially when it cost us paid time off. I discovered Paul based on his glowing reviews, and boy are those reviews accurate. I called Paul, and he immediately asked me where I was located and was to my home in the hour. Within 30 minutes he had diagnosed my issue and even took the time to sit me down and explain the issue, and how he fixed it. This is clearly an individual who cares about his profession. Not only was Paul a consummate professional, but he was timely, kind, And beyond affordable for what is basically on demand IT service to your house up in the north Georgia mountains. You just can't beat that level and quality of service. Thank you so much, Paul; any issues moving forward you are our guy! Look no further if you're reading this!

I love this place! The owner is a really nice person and his prices are very reasonable with…read moreexcellent customer service. I would gladly support him instead of a giant monopoly like best buy.

These guys went ABOVE & BEYOND…read more I'll be honest, I went into the store as a skeptic, as I'm a long-time Mac user and it has been my experience that most 'generic' PC repair stores can only do minimum Mac repairs or would prefer not to deal with them at all. BOY, was I surprised! I took in my old 2009 Macbook Pro for a plethora of issues -- none critical, just things that I'd been putting up with for WAY too long. (It's not my primary computer, but I do use it for non-essential tasks, such as blog writing and burning vinyl LPs to cd, etc.) The issues it had included a cracked screen, a dead SuperDrive, blown speakers, and a cracked keyboard key. I expected they might able to address one or two of the problems, if that. Not only were they able to resolve ALL of the issues, but were able to do so at a very reasonable price (they happened to have used parts on-hand) with a very short turnaround (I believe it was only a day.) They are now my "go-to" computer store, and I will be dropping off my THIRD repair request to them later this week. So, in summing -- go by and see Perry & Mitchell at PC & P.I.* Computers in East Brainerd. * Their name sounds for "Personal Computer Private Investigators" btw . . .