The back glass on my previous watch was damaged during a whitewater rafting excursion and I wanted…read moreto quickly replace it before my additional outdoor events to ensure I captured those activities. I initially tried two T-Mobile stores with no luck on the model. Decided to visit Best Buy only to find out tmobile isn't one of their carriers so I purchased the new watch online and selected in store pick up option. There was a little confusion amongst staff initially but overall the process wasn't too bad.

I love this store. I've been here twice in the past month and bought a TV, laptop (with/for my…read moreDad), and a new surge protector to make sure new WFH equipment was protected. The staff is patient and very helpful, even with the most mundane questions, and very knowledgeable. Their prices are excellent, especially when they have sales. This is definitely my go-to electronics and gadget store.

I called for service. My side by side refrigerator Freezer wasn't freezing correctly. An agent…read morecame out. He did Nothing. He told me that it would cost 900 or more to fix my refrigerator because it's a Samsung with a motherboard. He only had a few minutes because he had a Dr's appointment in a few minutes. He charged me almost 140.00 for No service He didn't check to see if it needed to be gased up. It was a slick form of robbery just for coming out.

Our dishwasher quit working. No lights were coming on. I know nothing about appliances, so I…read morecalled Mr Appliance. We were quoted $99 for a service call. After taking off the kick plate and resetting the control board we were charged $120. So I guess nothing is included in the service call. We were charged extra for less than 5 minutes of work. That did not work and we were told that the repairs would cost more than a new unit. Well, before buying a new unit, I decided I would take a stab. Pulled the unit out of the cabinet and checked all the connections I could reach. Had the unit working in less than 15 minutes. I have ZERO knowledge or experience working on electronics or appliances. Mr. Appliance is lazy and incompetent. You are better off watching a youtube video and taking care of it yourself. After reading other reviews, it seems a big part of their business plan is spending 5 minutes on $99 service calls and not doing any work.

My husband spent the better part of Tuesday looking for a new refrigerator, that we could get…read moreimmediately since ours had stopped working the day before. He found TWO online at the Perimeter Drive location. He went to purchase one of them and was told they could not sell either one of them at the price listed. Not only was the price listed online it was also posted on each refrigerator. That did not matter to the gal there. She literally pulled the tags and threw them away. Needless to say, he did not purchase anything at this location.

Called and was told I could buy a scratch and dent dishwasher for $288. I get there and they are…read moreover $500. Wasted my time!!! And lied.

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

This store and it's owner really know the meaning of excellence in customer service. I was in…read moredesperate need of a new air filter yesterday. When I called to see if the store was open, Rick answered the phone and said that the store closed at 1 p.m. It was already after 2 p.m. I feared having to spend another disastrous allergy-related night without my HEPA filter. However, Rick stated that he was going to be doing some work in store and would be there for another hour or so. I told him of my predicament and he said, "Come on in. I'll be here." WOW! What a surprise response that was. I went to the store, Rick unlocked the door and invited me in. He took care of my need, and thanks to him, I was able to sleep much better than I had over the last several nights. In addition, another customer came in while I was there, and to no surprise, Rick took care of him too.

From the owner: Aerus (formerly Electrolux Vacuums) has been known for quality and longevity for over 85 years,…read morewith the longest warranties in the industry. We are the original manufacturer and authorized provider of parts & services for all 1924-2003 Electrolux vacuums. We are proud to manufacture most of our products in Bristol, VA.

The workers are always helpful and the managers are always super nice and helpful. The only thing I…read morewish was better is when asking for a workers help they take a little longer than I'd like. The store is very clean and they are very pet friendly.

I love this location and to me the staff is super helpful. I had a 10% off coupon this weekend and…read morehad trouble getting it to go through but the customer service rep was very helpful and worked it out so I could still get the discount. She was very nice. Otherwise the store in general is well stocked and in a great location.

Management needs to realize customers do not want to be given an uninterrupted 1-minute spiel about…read moreeverything you have in the store. Let customers just walk away and shop. If they have questions, they'll ask. And don't say "I'll check on you in a minute" when it's clear the sales pitch is working against you. We walked out. Too aggressive. Not blaming the worker because he was doing his job. If that approach is policy, it deters customers more than it ropes anyone into buying a dishwasher on a whim just because they talked about it for 15 seconds without a breath to let you say, "no thank you." Won't return. Can't stand businesses that think those are good approaches.

So, I ordered a Frigidaire dishwasher from ConnsHomePlus on…read morethe 3rd of January. Had it delivered the 11th and installed the 12th. No warning about delivery. Doesn't even work. Repairman came today and couldn't repair. No parts. Really @NormMiller? Getting the jerk around.

Great costumer service! They not only helped us load our washer and dryer but lended us a hand…read moredryer so we could get them into our apartment easier. Super nice people and a cute store with very reasonable prices. I will definately be back!

From the owner: New Furniture…read more Products: New Appliances TV's Mattresses Bedrooms Living Rooms Services: Delivery Sales Financing No Credit, Bad Credit 12 Months No Interest Location Facts: Near O'Reilly Auto Parts