robert. i would give you less than a star if i could but its yelp. however let me share something with you when someone calls and asks you who the finance manager is, the correct reponce is not to say "you tell me your the one calling" i was calling because one of your customers came to my office to see if things she thought were problems in her contract were legit. in addition to the concerns i am reading through from the mechanic who put in his report(note that he is an official city of los angeles garage mechanic) and wouldnt you know it of all the funny things he believes that the odometer has been tampered with. so im putting that right there out in the beginging but since you cannot conduct even a phone call on a professional level then i am going to have to contact the inspector general and let them handle the claim against your business license. wow to think you could have avoiding all of that by simply giving the name of the finance and insurance manager and letting me know when they were available to speak. beleive me that was the phone call your going to regret the most. i dont let things go, and your abusing your customers with your customer service is aweful so enjoy this is going to be fun and oh for the record everyone the reason they lean on an arbitration clause (in my opinion im not a lawyer or anything ) is because they are counting on the fact that you believe you dont have any other options, for whatever reason. so they act in a predatory lending fashion believing that you signed a contract that will make it impossible for you to get this in front of a judge, so while i may not be an attorney i have worked in the courthouse for many years and it really doesnt matter what you sign up to in contract the judge will just draw a line through the unenforcable portions of it as if they werent even there to start with. read more

Great place to start building a credit line if you're interested in doing so by investing into newer vehicles. I can pay it off but they are the ones that gave me a chance...! That Matters ! read more

Just got my car from this place yesterday and the manager and dealer who helped me, Robert, were super friendly and efficient. They made it quick and painless, must of been in and out of that place in less than 2 hours! Had my car detailed for me while doing paperwork, and even put some gas in the car for me. Super happy with my experience here read more

Came here with my cousin not knowing what to expect, had lots of questions and doubts but Robert made it easy for us, answered and assured us constantly. He gave us the best deal possible. We walked out with the exact car we wanted and with our doubts at ease. If you're buying a used car I highly highly recommend coming here, at least try it out and see for yourself there's a reason why the reviews are so good. Thanks Robert!! read more

I use my car a lot for work, and when it broke down and went threw looking at all the dealerships, I gotta say these guys really took the time to work with me & put me into a new car.. i really appreciate all the help guys read more

Adolfo was a great salesperson, he was personable, funny and honest. Charlie the finance guy got me a deal I could manage was super helpful! I would totally recommend them! read more

So happy with the service I received today from Sal. My old car just made it to the lot. Sal was able to take it as a trade in and I was able to pick out a new to me car. They made the process so smooth. After negotiating the price, they even drove me to my bank so I could get a cashier's check for them. I highly recommend them if you are in the market for a used vehicle. read more

Best dealer in town good vibe trust worthier and they have a mechanic and tire shop next to them that they utilize to give you the best deal and best beans for your money. They do in house financing saved me over 2,000. Stoked to be in my new ride read more

These guys are great I stopped in late and they stayed over to make sure that I got the car I wanted Robert and Charlie really are on top of there game ... I'm so excited to be in my new car read more

Adolfo was great. He helped us finance a car with a not so great credit. We highly recommend them. All the staff was very polite and professional. read more

Awesome company. Ask for Robert! He is really helpful. He literally knows everything about the auto industry. Very enthusiastic with his customers. This is the place where new opportunities are made read more

This place is great. We are first time buyers in this dealership.Roberto and Charlie helped out my dad with purchasing a car that he needs. They negotiated and came out with a great deal. Very nice and sincere people. The car is in brand new shape as well. Very hard to find used cars with nothing wrong with it. This place is great read more

Now this the worst dealership I've been to I wasn't even behind on any payments they came and repo my car told me I was late I'm going to want to contact me or answer the phone and Along come lie to me and told me they had an office in downtown LA never did I have to go into the office in Encino to see what was going on they're going to tell me that the dealership bought the car back I'll go to the dealership there is a new manager there now with the same name of the last manager Tony he tells me I need to talk to the loan company I said I did I even have it on recording the loan company told me you guys bought the car send the manager told me he didn't buy so I need to talk to the owner so the only going to tell me now a month and now months went by so they want me to pay the first month second month and a repossession I told them I only have the first and second one because that's what I need to pay since we was investigated in that went by 2 months they were trying to sell my car before I even can ask them that which I'm looking over my contract and I did and I went back to the dealership since I don't have another thousand again I thought I didn't give him $1,500 for the car I still put my car for sale I've been looking for a lawyer every sentence to help me out with the situation read more

Winnetka Auto Mall - Used Car Dealers Near Me - WINNETKA, California

This place is great! Fantastic deals and honest guys that help with an issues when looking for a new car. Robert is fantastic with helping getting the car that you need. Plus if you find any issues, 30 warranty on engine and transmission. read more

I had such an amazing experience here! Thank you Sal and Robert! I drove off the lot in a 2012 Ford that

I really appreciate the hard work and honesty from Robert, Charlie, and Sal. To get me the car I wanted. 5 stars great group of guys!

Words cannot explain what an amazing experience I had with this dealership. Charlie, Robert and Sal helped me when I didn't think it was possible. For my family, it is like a Christmas miracle! They are kind, professional, eager to help and I could not be more impressed. By far the easiest, fastest and most enjoyable car buying experience I have ever had! Charlie made sure I got a fair deal and I LOVE my new car! Thank you for everything Charlie and Robert! I will never buy a car anywhere else again! read more

This place is great! Robert was awesome and helped my family and I choose the best car for me. They are very kind and they know how to handle business. read more

I had a great experience at Winnetka Auto Mall, the were kind and patient, they were not pushy like a lot of dealers are. I'm an African American male and for whatever reason I had some bad experience from a lot business, I feel that I am perceived as an an untrustworthy person, my every move is being watched. I was shocked and found it extremely pleasing when I was allowed to test drive the car alone without leaving any ID, maybe it was an oversight on their part but it made me feel good. I had another car I wanted to look at that I found on line, Sal (Sales person) look the cars up for me on car fax and that car turned out to be salvage vehicle , which save me about a 50 mile trip. I had no interest in a salvage vehicle. After I purchased the car from the Auto Mall, I notice the exterior mirror control knob did not function properly & a brake light was burned out, Robert (another sale person)told me bring car back and they would repair at not cost, although it was not covered under warranty and he would also detail the car. Winnetka Auto Mall, not only they have excellent service, they were very friendly and family like. Thank you much, Ernest D. read more

Great place! Was so pleased with the service very enthusiastic and there for any questions! Sal the Pal was great to deal with, talked to him on the phone before coming and he answered all the questions prior to my test drive. Could not be happier. They work with my credit as a 19 year old! Definitely recommend if your looking for a new car to check them out! read more

Sal the Pal & Charlie are AMAZING!! I had such an awesome time here!! They took care of me and my other half beyond!! They made my car buying experience absolutely wonderful!!! I can't say it enough!! Winnetka Auto Mall has it ALL!! Beamers, Benz, Chevy's and more!! They have what you're looking for!! read more

Crazy ROBERT & Sal the PAL vehicle guru's great guy's and CHARLY is also a cool spirited gentleman great place to get a very nice reliable vehicle fast approval friendly staff I would definitely consider purchasing a vehicle from here again thank you very much.... read more

Came here somewhat desperate to get my first car. Everything was very easy. Came in, gave him my limit and was able to leave with a car!! Salesman(Robert) very nice and helpful. Picked a car out and said it's perfect for me! Was able to get full coverage insurance all in one stop. I would Forsure recommend to other friends! read more

Great place! Robert was very friendly and helpful and so I recommend this place to anybody that wants to get a car.

Man where do i start..today is my very first time purchasing a car n i got to admit that winnetka auto mall is the place to come n make a purchase...They are very fair n flexible & try there very best to accommodate their customers..and their staff Sal the pal &Crazy Robert i give two thumbs up all the way...so if ur looking for getting a car thats very affordable n reasonable look no farther cause this is the place to come... read more

I came to Winnetka auto mall, Robert showed me 2 different options, one of which I fell in love with. Robert made it possible for me to drive off with a 2014 Nissan Sentra with only 2500 down! Great customer service, I am very happy with my purchase! read more

Just bought a car here today with my husband! Very professional and caring. Worked with us when credit was in a terrible place. We've had to be a single car family with two full time jobs and they helped us get a loaner car while the car we purchased gets fixed up to drive home. I would recommend to all friends and family. We will definitely return when the time comes to purchase more vehicles for our lifestyle read more

Dude!!!!! When I say I wish I could give 20 stars this place definitely deserves it I tell ya from the second I walked into this place I felt like I was at my family reunion the people made me feel like I had a home away from home I was panicking at first because the car I wanted to buy was unavailable but Robert really took me in his hands and it was like he read my mind on what I really wanted and this man had exactly what I wanted and the funny part was that I was about to leave and he said wait a minute you might like this car I was hiding from you a beautiful black on black 2012 Chrysler 300 my car turns heads and I feel more powerful now.. man I really recommend Winnetka auto mall fellas and ladies really NO CAP honestly these people take care of you especially Robert thanks bro I would say I love you but we have to go on a date first..lol jk thanks Winnetka auto mall I will be doing plenty of business with these fellas.. read more

If you're looking to get a nice used car and have bad credit, this is the spot to come to. The employees are very helpful and really want you to leave with a car. My experience here was way above average, they treat you like you're more than a customer. Robert was my salesman. This dude is straight up and doesn't bs you I came in for one car and he straight up told me that car wasn't good because of the engine, then he lead me to a better car. I left with a nice Nissian Altima and couldn't be more happier. You won't regret coming here. I went to so many places and came up empty and finally got a car here! read more

I met crazy Robert today and I have to say it was a very enjoyable experience. I was able to find the car I was looking for at a awesome price, but most importantly my family and I was treated very well, they really made us feel like family. I would recommend anyone to stop by and take a test drive you won't be disappointed. read more

Excellent customer service! They are really helpful and Its such a GREAT place to buy a car... I would definitely recommend anyone to come here!!! read more

Went to buy a car and was attended very nicely fast service drove out with a Toyota works great I recommend you come in and see Adolfo, Robert or Charlie awesome customer service read more

Sold me a car that stopped on the freeway with me and new born baby in it , I had went through three cars before I got something okay ! Then my down payment from the start was $2000 I ended up having to pay $3000 to get something okay but after getting it I realized the car was given to me without the original key ! So it doesn't go pass 80 miles and radio is locked ! Then I paid my first car note on time with a pending payment of $500 ( but was from my down payment ) they agreed to let me make payments ! And reprocessed my car saying my note was due today and I didn't come in so they took the car ! After me paying $120 towards the $500 I owed and I only had the car two months ! Didn't miss one payment ! Now they want me to pay 1100 to get my car back ! 495 for reprocessing and the 694 I owed ! Even though I had an agreement with them !!! And do you believe they told me they reprocessed it because the owner felt like it ! read more

Y'all need to stay away from this place ... They be scamming people they know what they're doing they be selling cars with many imperfections we bought a car from them and the car was at the dealer for a whole month they wouldn't fix anything next thing you know they repossessed the car claiming we owe them two payments when that wasn't true they basically ripped us off ... cars here have so many problems they talk to you all good and everything once you get the car forget it ... is going to be a nightmare after. We got the car in May 12 we only drove the car for two days and ended up at the dealer for two weeks got it again next day at the dealer cause lights weren't working all May the car was at the dealer ... then on June 12 I went and gave a car payment of 500 dollars by July it was repossessed we never got to enjoyed the car cause the whole time the car was with them. So be careful guys they have so many reviews for a reason when you go to them they're all Friendly and you're even in shock how easy they give you the car but now I know why cause they be scamming people. You give them the down payment and a monthly payment and they take your car away they find any excuse to take it away. Then there's this light skin chubby guy whose name is Adolfo and Wow ! He can't keep his hands to himself touching women, is very uncomfortable he acts like he's being Friendly but he's really not he's just trying to feel on women and if you women been there y'all know what I'm talking about. The only two cool men on there is Sal and Robert everyone else is a team to rip you off. Stay on the safe side don't give them your money enjoy other car dealers. Or look at their reviews. read more

do not purchase your cars here!! take your money somewhere else!! they sell lemons! the owner and his employees are a bunch of scammers, whom don't really care about the car but more about money! dont be fooled by the five stars, they pressure you into writing the review before you leave their location!! fake fake fake read more

Saul and Robert where really helpful from the get go& they really helped make it happen & get the work van I need to continue on my journey. With all honesty I am glad we decided to have a look and despite my bad credit be able to walk out of here with a legit , presentable work van. Want to thank all of you here at Winnetka Auto read more

Robert was really easy to work with straight to the point. The people here are friendly got my car I want thanks winnetka auto mall for making this easy read more

Robert is amazing I will only buy my car from him and the business very friendly had great experience very honest helpful from start to the end was great experience thank you Robert ur amazing guy u made the experience great for me and my family great guy great car and great dealership read more

My wife and I where looking for a used car with, a car with low miles, decent price and most important with a clean car fax report. We looked all over the valley and we did find cars we liked but the price was just not right, not to mention we felt harassed with the sales reps. We where giving up and we came down to buying a new car even though it was not in our budget when we came across Winetka Auto Mall. We saw a beautiful Pryus that my wife fell in love with, Jose was the sales agent that helped us. He was very professional and did not rush us in fact he worked with us for a couple of days to get us the best Apr possible. I highly recommended this place, so far we have bought 3 other cars between the family in the past 4 months and we are super happy!! read more

I had an incredibly easy first experience at Winnetka Auto Mall. I have been searching for a car for weeks and we walked in this dealership not knowing what they are capable of until I met Robert and other workers. They were 100% honest with any questions or concerns we had and they kept everything straight to the point. We were treated with great respect and sealed a great understanding with each other. I would say our requirements of a perfect first car and dealership experience is satisfactory at Winnetka Auto Mall. They provided us with the most help and best deals! Highly recommend to anyone. read more