We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

I would like to express my sincere gratitude to Zina and Hannah for the incredible work they do…read more They are not only outstanding in their roles as customer service representatives and employees of the bank, but they are truly exceptional human beings. During one of the hardest moments I've faced, they supported me with genuine kindness, patience, and compassion. Their positive energy and the way they treat every client who walks through the door is something truly special. It goes far beyond regular customer service -- it comes from the heart. Because of them, this bank has become more than just a place I go for financial needs. It has become a family to me. I appreciate everything they do, and I am deeply grateful for the care and respect they show every single day.

This branch of Premier bank has great customer service, particularly by a staff member by the name…read moreof Annie. She always is so enthusiastic about being of help to me with my account. She has good leadership and is always so efficient. I feel valued as a customer by her.

Yes! 100% recommend backing with Premier America and all your financial needs. They have lots of…read moreproducts and you get personal attention. Their stuff is professional, knowledgeable and kind. I always have great experiences in Woodland Hills branch& lots of respect for their management.

Very disappointed. We agreed to a hard credit check, were…read moretold a co-signer with official stable income would qualify. We provided a full 2023 tax return (paid) and 2024 income verification (Form 1065 & K-1), proving my husband is a company co-owner, not self-employed. Still, they refused to accept bank statements as income proof -- even though their own rep said it was acceptable for non-self-employed applicants. Their staff contradicted themselves, gave no clear reason for denial, and kept asking for documents that shouldn't be required. Total waste of time, hit to our credit, and rejection without valid cause. Got approved elsewhere in 15 minutes. Would not recommend.

The rep was not very enjoyable to work with, had kind of a stiff style, not very personal and I…read morefelt like I was just another name on a list. She also did not update me and she never advised me until late in the process that you don't do business loans and I wasted time getting business tax returns and uploading them, and even though I told her in the beginning that my 2023 was on extension she didn't advise that a 2023 return would be required. So, pretty much a waste of time working with her and whoever the underwriter was.

More than excited about my new car purchase and can't wait to drive it all around the city of LA…read moreand a beautiful state of California. After dealing with several dealerships and car brokers without being able to get to a desirable price level I ended up finding Zorik and his stellar team. Believe my experience as I had a chance to compare - these guys have the best prices and deals possible. Moreover their experience is so vast they can work on different options with you and help you make the right choice that is definitely going to benefit your budget and preferences. I almost lost my hope to find the car with the features I wanted for a reasonable price. But thanks to Edward and his amazing brokerage experience I ended up even with a better option. They were also nice enough to keep my previous car at their parking lot over the weekend before I came back on Monday to turn it in to a dealership. On top of that they put their best effort and kindly attached a number plate to my front bumper using their own instruments saving me a trip to a dealership where it should have been done from the get go. I've had above and beyond amazing experience with these guys. Needless to say I'm going to recommend them to everyone I know and definitely will be back for my next purchase.

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

Always personal attention at the Woodland Hills branch. Competent, friendly people, and complete…read moreservices available on-site.

Monica, Manal, and Mina assisted us in refinancing our vehicle when the lease on our vehicle…read moreexpired and they provided exceptional customer service worth noting here. as soon as they promptly handled all the docs and finalized the purchase, they also helped us in other financial matters and we couldn't ask for a better team. Thanks again for the great service. Highly recommend!

Mark took such great care of me. Everyone on this team, including Josh, is top notch, they always…read moretreat me like gold

Please don't come to this branch unless you want to waste your time. The service tellers are…read moreunprofessional and the manager assisting doesn't know protocols. You're better off driving a bit more to the chatsworth branch. Where they get the job done and actually make you feel like a client than a crook.

I am a new customer to Logix, Tarzana branch. As never being a customer of a Credit Union, I am…read moreextremely impressed with the service and friendliness compared to many of the large banks. My dealing with Jonathan Roldan on establishing a membership and opening accounts went very smoothly. The personal service is great. At the front desk, Khristal was welcoming and very polite. I have never met the Branch Manager Nancy Nuno in person, but have communicated with her by email and she was very cordial and courteous. Being a new homeowner in Tarzana I'm happy that I decided to walk in to this branch!!

I will not recommend this logix location. I've been banking with them for over 10 years with them…read morenow. I tried to ho to this bank yesterday but I didn't like the ambiance at all and the staff were not cordial. You could tell that they are not happy with there job, especially the person in front. She's not friendly at all. I've been to different branches but this location, I will never go there again. I was planning to open a business account, changed my mind. Lost a potential customer. I'm planning to close my other accounts there too. The staff there needs a better training for customer service.

I recently purchased a new Lexus RX hybrid at this dealership and our experience with Jake Handel…read morewas absolutely amazing. He is very professional, kind, and has an impeccable work ethic. I absolutely hate car shopping, but Jake made this experience very positive and memorable. Jake has a way of becoming your friend, but not in a weird salesman kind of way, but through kindness, followthru, and reliability. I feel so lucky that when I walked in Jake was the first one to greet me and I strongly recommend everyone looking for buy or lease a new Lexus to seek Jake out/make appointment with him. Not all car salesmen are made equal lol.

I am exhausted from constantly having to advocate for myself just to receive basic respect while…read moretrying to support businesses in Woodland Hills. As a U.S. veteran, I carry myself with pride and professionalism, even when I'm treated like a second-class citizen. Unfortunately, that has been my repeated experience at this dealership's service department. Every time I've come here, I've been ignored, dismissed, or made to wait unreasonable lengths of time without communication. Yesterday was my final visit. I made an appointment in advance, yet my car sat for four hours without anyone even looking at it. My service advisor, Farah, did not recognize that this was her second poor interaction with me. During my first visit, she was dismissive and unprofessional. I gave the benefit of the doubt at the time, but the behavior was the same on this visit. There was no clear explanation of what to expect, no process outlined, and no communication after check-in. She simply handed me a form stating I would be charged a $275 diagnostic fee and walked away. When I called several hours later for an update, she could not tell me anything about my vehicle--not even whether it had been seen. Instead of offering clarity, she offered a rental car without explaining what was happening or when I would receive information. I declined the service and returned to pick up my vehicle. She handed me my keys without a single apology, acknowledgment, or basic courtesy. I am disappointed and frustrated--not just by the lack of professionalism, but by the feeling of being treated differently in a community where I have tried to support local businesses. Respect and communication should not be optional. I believe we all benefit when we treat each other with dignity, and experiences like this only show how far we still have to go. Money is the same color no matter who it comes from. Businesses that fail to understand that will continue to lose customers who simply want fair, honest, and respectful service. I am a black woman. I am a United States veteran and I fought for equal rights for each citizen in this country. I do not appreciate people who come into this country and treat me like a second class citizen when it's my back blood sweat and tears that they came here on.

Just leased a stunning white 2025 Honda HR-V from Woodland Hills Honda, and it was hands down the…read morebest car-buying experience I've ever had! Exceptional Service Armon, the branch manager, made the entire process seamless and stress-free--he's knowledgeable, transparent, and truly cares about getting you the right deal without any pressure. From test drive to signing, everything took just hours, and he answered every question with expertise. Love the HR-V This HR-V is perfect: sleek design, smooth ride, and packed with features like advanced safety tech and efficient handling for city drives. Posing with it at the lit-up dealership lot at night confirmed it's my ideal daily driver. Avoid Westlake Skip Westlake Honda--go straight to Woodland Hills for top-notch service instead of dealing with potential hassles elsewhere. Armon and the team here deliver real value you won't find just down the road. Highly recommend

I had an excellent experience working with Jason and Armon. From the moment I walked in, Jason was…read morefriendly, patient, and genuinely focused on helping me find the right car. The whole process felt easy and stress free. I ended up bringing my son in the next day, in which he also leased a new car. That is how wonderful my experience was. Armon the manager, worked to make sure the numbers made sense and that I felt completely comfortable with the deal. There was no pressure, just straightforward communication and real professionalism. Last, the finance department is usually where they try to get you to get a bunch of add-ons, but Leila was wonderful, not once did she try to sell me on all the extras. She made it so easy, we were out of there quickly. This was the best experience I have ever had at a dealership. Car buying/leasing can be overwhelming, but this team made it smooth and actually enjoyable. My son and I love our new cars, and drove away feeling confident and excited about our new leases. If you are looking for a dealership that treats you with respect and transparency, ask for Jason and Armon. Highly recommend!