Waited more than an hour, food arrived cold, snarky, waitress no help, spoke to manager who didn't…read morecare. Said we could take it to go, but would have to pay for one sandwich. ?? Who wants to pay for cold food. Notice lots of tables waiting on food. One star because can't leave zero.

I'd never come here again. Service was absolutely terrible and slow. I watch a table sit there as 4…read moreservers passed through a handful of times for well over half an hour and as I'm writing this they still haven't been waited on! Food was Mid and the host yelled at a child for no reason. The servers are too concerned about being in the BOH messing around rather than doing their job.

To start, you could cook chicken up until you close. I called tonight at 8 and they were already…read morecleaning the fryers and they don't close till 9. Sounds like the night crew doesn't care about serving customers, just getting out for Saturday night! This place keeps going downhill.

We traveled from out of town for a swim meet at Wooster College, and I needed to feed 53 swimmers…read morebefore we returned home. Austin helped me get our order ready. They made 53 pizzas and delivered them to our bus driver. The swimmers loved the pizza and gave me credit, but it should go to Gionino's. "This pizza is banger!" Everything was excellent, from the pizza to the service. There wasn't a single mistake.

Order placed 4:14 pm. Order delivered 4:33 pm. The Shaq A Roni pizza special is good. Brian was…read moreour delivery driver who was polite & even said he appreciated our order. What more do you want from pizza delivery?

Ordered on the app, saw delivery time come and go. 30 minutes later I saw the delivery was…read morecancelled. I called to find out why. They said there was no apartment number. I asked why they didn't call. They connected me with the Manager. They had no answer. I reordered and waited for delivery. They charged me $4.49 for delivery but NONE of the money goes to the driver. They didn't even offer a discount for messing up my first order. I prefer to tip directly, especially in situations like this where companies gouge customers for delivery to increase profits rather than paying drivers. There are lots of pizza options with better customer service.

We got pizza one night o so good loved it then next got sub they are great. Tonight we got the…read morepastas one of each but I have say wasn't impressed we didn't like them much. I also added cheese baked on top and paid extra for both and wasn't any. We will stick with pizza n sub and maybe one night try chicken.

Pretty good pizza. Haven't tried anything else but have been told that the wings are very good.read more

Do not use them Horrible customer service…read more Ordered online still waited 45 mins and they asked my name for the 4th time. Told me we are just now putting your pizza in the oven. DO NOT EAT THEIR PIZZA THEY ARE HORRIBLE !!!

Hot and Ready? Nope. Nothing ready. Went in at 8pm and pizzas would need to be made from scratch…read more Doesn't that go against the entire concept? Terrible.

One of favorite places in Wooster. Has the feeling of an English pub…read more You can actually have a conversation which is nice. Servers are the best. I think their burgers are the best in town. Local beers and background music that isn't too loud. Never really had any food that wasn't prepared well.

Went last evening and had the lobster quesadilla. Excellent and a great value. Very tasty and quite…read morea lot of food. Carol at the bar was very welcoming and attentive. Great atmosphere.

The lunch buffet was awful it cost my husband and I $24.45 ( we drank water) to eat cold dried out…read morepizza, dried out pasta, bread sticks with no dipping sauces and a very minimal salad bar. We ate what we could choke down and left leaving no tip whichI never do but all the plates we used remained on our table until we left, after giving us our drinks we never saw the waitress again until she left the bill. NEVER AGAIN!!!!

We had a group of us approximately 15 people. Preordered over the phone our order for dine in. The…read moreemployee was very helpful in the ordering process. They had an area set up for us & were accommodating. Our large order of pizzas and pastas came out timely and fresh. Anything we asked for the servers and manager took care of promptly. The price was unbelievable for the quality and amount of food and excellent service. Kevin, Aaron, Jamie and Preston were all very professional, friendly & kind. Highly recommend this Pizza Hut location.

If you are going to cut the portion size of you pasta in HALF, and leave the price the SAME, the…read moreleast you could do is have the courage to tell the customers so they know what they are getting. If you are too embarrassed to let people know, perhaps you shouldn't do it. You are ridiculous with your increased delivery fees and your decreased portions and are no longer a value proposition. To let you know, I conducted an experiment. I ordered two identical pizzas, but one with double pepperoni. Guess what? There was no more pepperoni on the double. So you are a dishonest person and sneaky business. Screwing the very customers that made you rich is nothing less than fascism. You lost a good customer here buddy.

This location I have given so many chances, 60% of the time they don't have Lava cakes, when they…read moredo, it's 50/50 if they are bricks or edible. The thin crust is like a cracker and chicken is always dry and hard. Hand tossed pizza is nothing like it used to be, no more soft crust, pitiful hard crust and the pizza was burnt, it came out like frozen pizza. It was flavorless. Boneless chicken has been hard and flavorless 3/3 times.