This place has the worst customer service I've ever had. There were 3 times that stick out the…read moremost. On one occasion, our server was too busy cleaning and trying to get finished with her stuff so she could go home to get us refills. We waited about 15 minutes for refills and I ended up getting it myself. Even after one of the other servers gave her a talking-to about that, she still continued to clean for about 5 minutes before ever coming over to our table to give us a fake apology. On another occasion, we ordered for take-out. We were told ten to 15 minutes. We got there around the time it should have been done only to wait an additional 25-30 minutes to finally receive our order. Not only was our food not done, one girl went to check on our order and never came back. My fiance ended up having to walk into the kitchen to get somebody's attention. When we finally got our order and I found out we had to pay full price for our order being 30 minutes late and the rude service, I went into the store to speak to a manager. There was no one at the counter to greet me, so I ended up having to walk back to the bar and asked the bartender to get the manager. Finally the manager came out and I asked her for a refund. She didn't seem apologetic at all but I did end up getting a refund. The most recent time, our server never came to check on us or to give us refills. She had 2 other tables she would check on and she completely ignored our table. While waiting for our refills, she proceeded to sit down with her friends in a booth about 8 feet away and have a good ol' time chatting away and not doing her job. She literally took our orders, gave us our drinks and food, and never came back. We complained to the manager about the service and all the other times we've had bad service there and he was very apologetic and gave us coupons. The current manager is very polite and listened to our problem and actually seemed to care. He informed us that they are going to be doing something about all the bad service because there have been lots of people complaining about it. I'm not sure if he was the general manager or a shift manager but I really hope he fixes the situation. Not every server there is bad. We've had some good ones but the bad ones really have an effect on your dining experience. On a positive note, the food is very tasty and the atmosphere is nice. It's a nice place to come hang out after work for wings and a beer or to hang out with friends. One thing I have an issue with is the tiny amount of sauce they put on their wings, but I just ask for extra sauce. Despite the sometimes awful service, I highly suggest eating here.

Writing as it's happening, waited exactly one hour from order and still no food. Beer refill took…read more11 minutes. I'd block out your whole day if you plan on attempting to eat here. Better yet, show up at opening if you want a chance at getting supper on time because they will seat and serve multiple tables around you before you even get your appetizer.

The vibe in this restaurant was very chill and it was very clean. The ice cubes that were in the…read morewater were very yummy. They were like little nuggets of refreshment. The appetizers were very flavorful and hot. I got the cheesy bread and it was so cheesy and delicious. The 6 inch pizzas were just the right size for one person. I had also ordered the penne pasta bake and it was fantastic because it had the right amount of sauce, penne, and two giant meatballs which were equally as filling. Brooke, who was our host and waitress, was very nice, very kind, and engaging. At the end of our experience, the little Andes Chocolate Mints were a hit.

To start, you could cook chicken up until you close. I called tonight at 8 and they were already…read morecleaning the fryers and they don't close till 9. Sounds like the night crew doesn't care about serving customers, just getting out for Saturday night! This place keeps going downhill.

Order placed 4:14 pm. Order delivered 4:33 pm. The Shaq A Roni pizza special is good. Brian was…read moreour delivery driver who was polite & even said he appreciated our order. What more do you want from pizza delivery?

Ordered on the app, saw delivery time come and go. 30 minutes later I saw the delivery was…read morecancelled. I called to find out why. They said there was no apartment number. I asked why they didn't call. They connected me with the Manager. They had no answer. I reordered and waited for delivery. They charged me $4.49 for delivery but NONE of the money goes to the driver. They didn't even offer a discount for messing up my first order. I prefer to tip directly, especially in situations like this where companies gouge customers for delivery to increase profits rather than paying drivers. There are lots of pizza options with better customer service.

We got pizza one night o so good loved it then next got sub they are great. Tonight we got the…read morepastas one of each but I have say wasn't impressed we didn't like them much. I also added cheese baked on top and paid extra for both and wasn't any. We will stick with pizza n sub and maybe one night try chicken.

very disappointed got italian sub forgot to add my onion and didnt get the italian dressing on the…read moreside as requested it was 1 order PAY ATTENTION the money paid wont do that again

Very cheap food is amazing. Service was amazing Anyway my dog pooped in my car on vacationread more

Do not use them Horrible customer service…read more Ordered online still waited 45 mins and they asked my name for the 4th time. Told me we are just now putting your pizza in the oven. DO NOT EAT THEIR PIZZA THEY ARE HORRIBLE !!!

Incredible time as always!! Great drinks! Great service! They had a live band on the bar would…read morerecommend! My family has been going here for years! Would recommend!

Went last evening and had the lobster quesadilla. Excellent and a great value. Very tasty and quite…read morea lot of food. Carol at the bar was very welcoming and attentive. Great atmosphere.

The pizza was delicious the time was reasonable the atmosphere was really clean everyone that…read moreworked there was nice to

The lunch buffet was awful it cost my husband and I $24.45 ( we drank water) to eat cold dried out…read morepizza, dried out pasta, bread sticks with no dipping sauces and a very minimal salad bar. We ate what we could choke down and left leaving no tip whichI never do but all the plates we used remained on our table until we left, after giving us our drinks we never saw the waitress again until she left the bill. NEVER AGAIN!!!!

If you are going to cut the portion size of you pasta in HALF, and leave the price the SAME, the…read moreleast you could do is have the courage to tell the customers so they know what they are getting. If you are too embarrassed to let people know, perhaps you shouldn't do it. You are ridiculous with your increased delivery fees and your decreased portions and are no longer a value proposition. To let you know, I conducted an experiment. I ordered two identical pizzas, but one with double pepperoni. Guess what? There was no more pepperoni on the double. So you are a dishonest person and sneaky business. Screwing the very customers that made you rich is nothing less than fascism. You lost a good customer here buddy.

This location I have given so many chances, 60% of the time they don't have Lava cakes, when they…read moredo, it's 50/50 if they are bricks or edible. The thin crust is like a cracker and chicken is always dry and hard. Hand tossed pizza is nothing like it used to be, no more soft crust, pitiful hard crust and the pizza was burnt, it came out like frozen pizza. It was flavorless. Boneless chicken has been hard and flavorless 3/3 times.