If you are going to cut the portion size of you pasta in HALF, and leave the price the SAME, the least you could do is have the courage to tell the customers so they know what they are getting. If you are too embarrassed to let people know, perhaps you shouldn't do it. You are ridiculous with your increased delivery fees and your decreased portions and are no longer a value proposition. To let you know, I conducted an experiment. I ordered two identical pizzas, but one with double pepperoni. Guess what? There was no more pepperoni on the double. So you are a dishonest person and sneaky business. Screwing the very customers that made you rich is nothing less than fascism. You lost a good customer here buddy. read more

This location I have given so many chances, 60% of the time they don't have Lava cakes, when they do, it's 50/50 if they are bricks or edible. The thin crust is like a cracker and chicken is always dry and hard. Hand tossed pizza is nothing like it used to be, no more soft crust, pitiful hard crust and the pizza was burnt, it came out like frozen pizza. It was flavorless. Boneless chicken has been hard and flavorless 3/3 times. read more

Domino's Pizza - Hand tossed pizza - Pizza Near Me - Wooster, Ohio

The Dominos in Wooster on Beall: this is the 7th time they've made our pizza wrong. They gave me a credit the last time and I called to use it and they had no idea what I was talking about. So tonight I called the store, the girl who answered the phone refused to give her name. She was very rude from the get go and talked down to me like I was stupid. She read my order back and I said the meat pizza isn't supposed to have vegetables and she said yeah I know what's on the pizzas we make. CLEARLY THEY DO NOT. We ordered delivery and they called us and told us we couldn't get it delivered. We drove to pick it up. Then she told me I was rude because I expected her to make it right and wouldn't accept her teenage attitude problem. The way those employees talk to people and mess up orders is ridiculous. I have no idea who I talked to because she wouldn't give her name. She can be rude and treat a paying customer poorly but she can't identify herself. So we paid for a pizza my husband can't eat because it's covered in onions and he's allergic to onions and your store refused to make it right. And then she hung up on me. read more

I love domino's pizza. they usually have a special or coupon and that makes pizza affordable. good pizza. never had any problems. I order from here often. read more

This is pretty much the only place in the world that I will never ever, ever, ever eat from again. Ever. One night we ordered pizza. Picked it up. I took two pieces of pizza out of the box and was not eating anything else at all. My beverage was a water. After a few bites, I hit something extremely hard in the pizza to where it actually hurt and worried me. Spit it out and rushed to a mirror. And sure enough, it had actually chipped off a piece of my back molar. I'm thinking it must have been a small piece of metal or something. I had never had this occur before, and have never had it occur anywhere else with any other food since. I contacted a store "manager" and could not imagine a more flippant, unconcerned, rude encounter. The main highlight of this conversation was him attempting to turn it on me by initially accusing me that I was "faking" it, then that I was the one being rude, and then finally, if I wasn't faking it, that it was probably from a candy bar I might have been eating at the same time as eating the pizza. But I was only eating their pizza. No candy bars. Nothing else. I asked to speak to his supervisor and he wasn't in. Finally gave me a name and number. I did not hear back and finally visited the store in person. Again, the primary individual that was supposedly a "manager" was not very professional and even actually rude. I finally received a business card of a Vic Cole / Director of Public Relations and contacted him. Initially, it seemed like finally maybe someone was concerned and would rectify the situation. Vic told me he would contact corporate and get back to me. When I did not hear back after a week or so, I called Vic again, and he told me to email him the $290 dental bill from where the dentist filled in the chip the day after the incident and he would submit it to corporate for reimbursement. I emailed Vic the bill and waited a week or two. He did not respond to the email. He did not respond at all. I finally called Vic back to verify that he received the email. He kind of dodged the question and said to email him the bill again. I emailed it again. I waited another at least two weeks and after still not receiving a response, I called Vic again. Left voicemail. At this point, I fully realized that unfortunately he / Domino's apparently had just been trying to dodge it till I would simply give up. Like I said, this is pretty much the worst experience I've ever had with a company. read more

Went through the drive through to pick up my order and the first guy we dealt with was very nice. But we ran into issues because we were paying with a 50 bill. (There was no sign indicating you can not pay with a 50) So we then dealt with the manager who was extremely rude and refused to get change for us. We waited but still no change after 15 minutes and was still rude. Needless to say we left and lost our appetite for Dominos and went next door to Donato's, and were treated like customers. read more

love dominos. solid choice and they're open late. the garlic is perfect, the cheese... unbelievable.

About a year ago I got consistent bad service from this location at Domino's I had been getting sick off the food had no clue why until I had a good look at the food it had raw meat in it so I reported the food was undercooked I went through three managers until they referred me to the corporate store manager and he was beyond rude beyond heartless I got banned from buying from them under a threat they were going to file harrassment! I think that was just wrong I mean come on seriously if something is wrong repeatedly fix it it's not the customers fault read more

The driver wouldn't call me when there was issues locating my house, a delivery that should have been 30 minutes took an hour and 30 minutes. I got attitude until I stood my ground. When I let corporate know my experience, they said I'd be contacted by the manager, and a week later now, that hasn't happened. With all the other chains in the area, save yourself the hassle if you are doing delivery and go somewhere else. read more

I worked here for 4 months as a delivery driver, full time. First time I called in sick, they fired me. I guess they expect their employees to prepare people's food while sick? Buyer beware! read more

I ordered the chicken alfredo pasta tin which was not only burnt but so underfilled you could see the bottom. To pay $6 for a few noodles and sauce is ridiculous! So I call and they want me to drive all the way back across town which would cost me gas as well. Overall it was pathetic service and will never eat there again!! The only reason I give one star is because you can't give negative stars!!! read more